failue to launch

Please post any bugs or technical issues found here for official support.

Moderators: Jason Petho, Campaign Series Matrix Edition Development Group

Post Reply
PB1941
Posts: 2
Joined: Thu Feb 27, 2025 9:06 am

failue to launch

Post by PB1941 »

After a clean install of the latest version I receive the following pop ups.

Any suggestions as to how I can remedy this issue.

original version when re-installed runs OK
Attachments
Screenshot (6).png
Screenshot (6).png (9.05 KiB) Viewed 123 times
Screenshot (5).png
Screenshot (5).png (9.35 KiB) Viewed 123 times
Screenshot (4).png
Screenshot (4).png (8.79 KiB) Viewed 123 times
User avatar
MaximKI
Posts: 1833
Joined: Thu Oct 20, 2022 12:29 pm

Re: failue to launch

Post by MaximKI »

Hey, thanks for the report. The remaster updates the game to use VC++ Redist 2022. The error you're seeing is likely due to the fact that you do not have VC++ Redist 2022 installed. Some unusual system setups may lead to this error. To help resolve this issue, please download VC++ Redist 2022 from this page: https://learn.microsoft.com/en-us/cpp/w ... w=msvc-170

Hope this helps resolve your issue.

What system are you running?
PB1941
Posts: 2
Joined: Thu Feb 27, 2025 9:06 am

Re: failue to launch

Post by PB1941 »

That has done the trick.
Thanks for the quick response
IslaKinney
Posts: 1
Joined: Thu Jan 02, 2025 6:30 am

Re: failue to launch

Post by IslaKinney »

Thanks for the suggestion!
Post Reply

Return to “Tech Support”