Unit list info slow to load; multiple clicks on unit required

[jazjef]

Whenever I click on a unit, the info for that unit is supposed to come up in the Unit List window ---right? Well, it will if I click the unit 7 or 8 times in a row. Why do I have to click units that many times to get their info to load in the list? It never used to do this ---- but now I don't want to play the game anymore because of the 'lag' that occurs where units simply will not load when selected once...... any help is appreciated; I'm stumped. My game is installed at C:\Matrix Games\Campaign Series Middle East

Thanks in advance .....

[Jason Petho]

Maybe this will help? From the post below.

For instance, on one of my CS auto-test systems, for some reason the Windows Antimalware Service Executable has gone bonkers, driving CPU usage up to near 100%.

In other instances, especially if a system has been down, shut off for a time, Windows will "phone home" to Microsoft for this or that obscure purpose, driving disk usage to a persistent 100%.

Occasionally it is some other non-Windows culprit, like your anti-virus software typically. Beware also of having your browser open with too many tabs, one or more of which may be hogging CPU due to some buggy JavaScript or something.

And so on and so forth.

Windows is a multi-taking OS, with dozens and dozens of background services. You never know when things will go crazy on you.

Usually but not always, a system reboot will solve issues such as these.

[jazjef]

Well, System re-boot does nothing. Turning off Avast antivirus does nothing. Running only the game and nothing else does nothing. I can't even select/deselect units in the list to move only the units I want to move --- they simply don't respond.

John Tiller Panzer Battles has zero problems on my PC when it comes to this; I select a unit/stack, and the unit info list immediately reflects what's in the stack. I can select and de-select units no problem in the list. I can't do any of this in CSME.

[berto]

We have a laptop here that, after upgrading to Windows 10 (from Windows 7; or was it a Windows 10 update? don't recall now) -- after the upgrade (update), the unit selection was similar to what you describe. No amount of tweaking, mouse driver updates, code mitigation, etc. -- none of that worked. Experiencing other annoying, unresolvable system issues, I concluded that the machine was simply Windows 10 incompatible. In the end, I paved Windows 10 and installed Linux. (Our experience here. YMMV.)

The game is known to function fine as is on 99.9% of all systems out there. Then there are the occasional broken 0.1%.

This appears to be an OS-level and/or mouse driver issue, beyond our capacity as developers to address. Please take this up with Matrix/Slitherine tech support. They are better positioned to help you with these sorts of difficulties.

[jazjef]

OK --- so I have a 'pattern' .... it's always the 4th unit I click on the board that shows up in the unit list; always 4 clicks needed, so it's a 'systematic' error to some degree.

Anyone have any ideas how to get my Unit List to respond each time I click a unit/stack?

[Jason Petho]

Which scenario are you playing?

[jazjef]

It happens with every scenario ---- it's not scenario specific.

[Jason Petho]

Can you delete all the files in your logs folder

Then try again.

Then post all the log files in a zip file?

Thanks

[jazjef]

Here you go ... logs.zip file This is after a completely fresh install of the game --- problem still exists after re-install.

[Jason Petho]

Hmm, can you try to reattach it, it is saying it is not a valid archive

[jazjef]

OK --- try this one --- re-zipped, reattached.

[berto]

ORIGINAL: jazjef

Whenever I click on a unit

Please describe in more detail. Clicking on a unit image on map, in 3D? In 2D? Clicking on a unit in the Unit List? If the latter, where do you click in the Unit List unit box? On the nation flag? On the unit name? Elsewhere in the unit box? Would you please post a screenshot. Might it have something to do with your Options affecting how the units are displayed in the Unit Box? And so on.

[berto]

ORIGINAL: jazjef

OK --- so I have a 'pattern' .... it's always the 4th unit I click on the board that shows up in the unit list; always 4 clicks needed, so it's a 'systematic' error to some degree.

This is reminiscent of the difficulties I myself experienced, mentioned here.