ORIGINAL: dneely
Well I will use the example of the SAT game produced by Wayne and Richard. Once you purchase the game you are NEVER charged for a new season or a new version of the game! AND it is updated every year.
I don't know what SAT game is or who Wayne and Richard are but if that is how they operate that is fine. All the places that sell sports text sim games that I am aware of charge for each new version (Out of the Park, Front Office, Grey Dog Software, Diamond Mind, Action PC) - that is our business model as well.
I don't know why I am trying to explain this again but you offered NO discount for a free game we already own, secondly you defended your position in a condescending and dismissive manner. Had you simply come forth and said the vets of PureSim certainly should get a discount for PureSim 2 but from this point on you will be required to purchase any "NEW and IMPROVED VERSIONS" at the regular retail price. If you had done that none of this fire-storm would ever have come up.
This is my last comment on this subject!
Again, if you can point to where I said there would be no discount or that I would not consider a discount please do so. I'm also curious as to what was said in a "condescending and dismissive manner".
And once again, you're looking at this as I'm telling you that you need to pay us $35 for what you got for free and that's not the case. You don't have to pay us $35 for what you have now - you don't have to pay us one cent for what you have now. If you want more features then you need to pay us. Whether you purchase PureSim 2 when it is released, whether you purchase it when we have a sale going on, whether we have some kind of discount right from the start, whether you wait until PureSim 3...that's all I am saying. We're offering PureSim as a commercial product now - when you feel there is enough in there for you to get your money's worth that is when you should purchase it.
I know this is an adjustment because everyone has been getting a free game for many months now and if you are happy with that version then I'm happy for you. But you're saying that you feel the upgrades to PureSim 2 are worth only $x and you're upset because we're charging more than that but we're not charging for the upgrades from 1.86 - we're charging for the version of the game we have to sell to the general public.
Now if you've got a set price in mind that you will pay for those upgrades or even to support the game why not simply wait for your price to be met rather than saying "we've lost you" as a customer? If we've lost you as a customer already then why is there any incentive to try with you? As I said, we frequently offer sales, discounts, promotions...you name it in order to sell games. You said that you "deserve" a discount. I mean I'm a loyal customer to a lot of places but I don't think that any of them "owe" me a discount - I'm happy when I get one and I hope that they do see me as a loyal customer and want to reward me with discounts but to say that you "deserve" one means that you're really not open to even getting to know us as a company or how we operate.
That's why I've made an effort both in our forums and now even here to say hey, just everyone relax, everyone chill out and give us a chance. Just as we don't know some of the PureSim customer base - that same portion doesn't know anything about us or how we operate our business. Did you know that over the summer we had days where we sold even our premium products for 75% off? $10 for our best games. Do you know that at multiple times during the year we'll throw up a surprise sale just to people who are coming to spend time in our forums? If I didn't care about the customers why would I even come here? So before anyone else decides to swear off PureSim why not at least see what happens with the development of the game going forward?
Now if you are opposed to paying for new versions then I guess I really don't have much to offer - that's our business model as it is the business model of just about every other game developer regardless of genre. As I said, we at least try to off-set that somewhat through our pre-order discounts and our sales, promotions and coupons during the year...but if you're not going to give us a chance then you'll never get the chance to know that we do those kinds of things.