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Spartan & Digital River - License Problems

 
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All Forums >> [Current Games From Matrix.] >> [Ancients] >> Legion Gold, Gates of Troy, Spartan & Chariots of War >> Tech Support >> Spartan & Digital River - License Problems Page: [1]
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Spartan & Digital River - License Problems - 10/25/2011 8:13:32 PM   
spelk


Posts: 292
Joined: 10/15/2003
From: United Kingdom
Status: offline
[Not sure whether I'm eligible for Support via Matrix - but since the merger, I thought perhaps it would be ok to ask?

...

I bought Spartan from Slitherine on 10th May 2009, I've changed my PC, so when I come to re-install the game, and run it, I get a Digital River license problem - urging me to buy a license to play it!

I backed up the download, but I didn't receive any serial key! I've installed it once on my older PC, and assumed I'd be able to play it on my new laptop. From the email I received from slitherine.cs@digitalriver.com there wasn't a serial key listed. The field shows as empty.


quote:


YOUR ORDER AND BILLING INFORMATION
Order Number: 8196848613
Order Date: May 10, 2009 1:44:49 PM

Product SKU: Spartan
Product Name: Spartan
Qty Ordered: 1
Amount: GBP14.99
Serial Number:

Ian Bowes


I've been to Digital River's site to look up the order, but it doesn't recognise the Order Number.

Can someone from Slitherine/(Matrix?) help me play my game? Is there a process I have to go through to get a serial key/license for the install file I have?

_____________________________

spelk @ sugarfreegamer.com
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All Forums >> [Current Games From Matrix.] >> [Ancients] >> Legion Gold, Gates of Troy, Spartan & Chariots of War >> Tech Support >> Spartan & Digital River - License Problems Page: [1]
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