Cannot Boot Game

Post bug reports and ask for game support here.

Moderator: MOD_Command

Yeetson
Posts: 22
Joined: Sun Mar 26, 2023 1:59 am

Re: Cannot Boot Game

Post by Yeetson »

Already did that. For steam, the command.exe, and the launcher.
Nikel
Posts: 1839
Joined: Tue Mar 24, 2009 10:51 am

Re: Cannot Boot Game

Post by Nikel »

This is the reason I have the UAC completely disabled.

Because it is a pain in the...
iamthebear
Posts: 1
Joined: Sat Mar 18, 2023 8:40 pm

Re: Cannot Boot Game

Post by iamthebear »

Yeetson wrote: Sat Apr 01, 2023 1:43 am --------------- Starting new GUI-client session - 3/31/2023 9:40:06 PM -----------------

User's machine
Machine's name : DESKTOP-P49NTJ1
Thread's culture : en-US
Installed culture : en-US
Available virtual memory : 3868.3Mo
Available RAM : 58869.7Mo
Total virtual memory : 4294.8Mo
Total RAM : 68443.8Mo
OS name : Microsoft Windows 11 Pro
OS platform : Win32NT
OS version : 6.2.9200.0
>> Not running with administrator priviledges ! <<
Dang it, let me do this again. I think there's a bug with the "Admin privileges" log. Running without admin I get the following:
--------------- Starting new GUI-client session - 4/1/2023 9:13:46 PM -----------------

User's machine
Machine's name :
Thread's culture : en-US
Installed culture : en-US
Available virtual memory : 3892.6Mo
Available RAM : 51850.6Mo
Total virtual memory : 4294.8Mo
Total RAM : 68608.5Mo
OS name : Microsoft Windows 10 Pro
OS platform : Win32NT
OS version : 6.2.9200.0
>> Running with administrator priviledges. <<
So if you see "Not running with administrator priviledges !" You actually are running it as admin. Running it as admin I get the log you had above.

As for your core issue, given this is a D3D error, what is your video card make and model and have you installed the latest drivers. This is exceedingly odd, if even reinstalling DX didn't get the driver to deploy unless there's something that would prevent the interface, such as a missing driver to interface D3D and your hardware.
Yeetson
Posts: 22
Joined: Sun Mar 26, 2023 1:59 am

Re: Cannot Boot Game

Post by Yeetson »

RTX4080 with most current drivers per Nvidia app
Nikel
Posts: 1839
Joined: Tue Mar 24, 2009 10:51 am

Re: Cannot Boot Game

Post by Nikel »

:D But is that a steam bug or a CMO bug with the privileges?


Anyway in the link posted above (Midcon113). He said that steam installed more prerequisites when chipset drivers were installed.

https://www.matrixgames.com/forums/view ... 1#p4827291

Perhaps you should run the device manager to check that all the hardware drivers are properly installed, not just the graphic card.
Dimitris
Posts: 15201
Joined: Sun Jul 31, 2005 10:29 am
Contact:

Re: Cannot Boot Game

Post by Dimitris »

@Yeetson Any update on this? Nothing worked?
Yeetson
Posts: 22
Joined: Sun Mar 26, 2023 1:59 am

Re: Cannot Boot Game

Post by Yeetson »

Dimitris wrote: Fri Apr 07, 2023 5:14 am @Yeetson Any update on this? Nothing worked?
No update. I’m going to try that new beta that just launched earlier this week on steam and see what happens. I’ll let you know if anything changes later tonight.
Post Reply

Return to “Tech Support”