Having problems with tons of bugs

[NefariousKoel]

The Member login only gives you downloads for beta patches and extras. Not full game versions. In order to re-download you'll likely have to go to findmyorder.com and enter your purchase number or whatever, or send Erik Rutins a private message here so he can get you the download again.

For future reference: Backing up games you've purchased from either Matrix or Ageod is highly recommended. The download should technically only be available to you for a limited time and asks you to make backup(s), though the good people here and at Ageod will help you get it again if you have had issues.

[tombo]

Help too...

my mouse is very slow/sluggish when moving around map.

I'm using newer laptop, dual core stuff...

Cant play game.

loads up OK, etc. mouse works normal untili get to game map.

thanks [:(]

[calvinus72]

This issue was solved with the single-core run mode. So run the game in that mode. Also, set properly the mouse sensitivity.

[tombo]

Thanks...

any help to how thats done?
i have vista 64, w/intel centrino2 processor
[&:]

[calvinus72]

First of all, be sure you've installed the latest patch 1.08L.
Then, to run the game in single-core mode, go to the Start menu of Windows and locate the WW1 menu folder: click on "World War One (single CPU mode)".

[wodin]

ORIGINAL: JRB823

Hi Calvinus,

Good thing I bought the Gold update from Ageod and bought the physical disk instead of the download. I lost my member access at Matrix due to a HD crash and there is ZERO support for getting the password. Have waited 2 weeks without any help from Matrix.

Ageod replied the same day and I was up and running! Thats great support. Unfortunately I was stupid in downloading games from here and I am stuck without being able to re-download games I paid for and can't get updates.

Not true mate...I re downloaded Battles in Italy that I bought about 3 years ago...you juts need to remember the last 5 digits of the crad you used or have the order number...

[diablo1]

The problem I'm running into with your suggestion Wodin is I don't remember what credit card I used or find the registration number or order number (this is not the cd key). Put in the fact that I lost one credit card and had to get a new "numbered" one and one credit card was identity thefted and (they hacked the email address of which I used to purchase some games from Matrix) and had to get a new number on that it's very hard to keep up with credit card numbers.
 
It would be much easier if they would just require the cd key # of the game as I have those documented on a cd just specifically for saving cd keys numbers attached to the games they are for.