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Redeem your free Steam key! - 5/23/2014 12:30:25 PM   
Surtur01

 

Posts: 332
Joined: 8/6/2013
From: The Netherlands
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*** EDIT ***

The process of redeeming a Steam key has been changed because of the new site design. Please see the new instructions here:
http://www.slitherine.com/forum/viewtopic.php?f=58&t=72513


****************************************************************

< Message edited by AlbertoC -- 6/3/2016 3:48:14 PM >


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RE: Redeem your free Steam key! - 5/23/2014 12:39:51 PM   
OzoneGrif

 

Posts: 121
Joined: 12/2/2010
Status: offline
quote:

Hacking attempt!
Activation Corrupted!


On the Slitherine website, while trying to activate my new account.

(in reply to Surtur01)
Post #: 2
RE: Redeem your free Steam key! - 5/23/2014 12:41:25 PM   
Cauldyth

 

Posts: 637
Joined: 6/27/2010
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Woo, registered on Steam now!

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Post #: 3
RE: Redeem your free Steam key! - 5/23/2014 12:42:07 PM   
Cauldyth

 

Posts: 637
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Happened to me too Ozone. I used the reset password button on the account I just created, then used the new password and it worked.

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Post #: 4
RE: Redeem your free Steam key! - 5/23/2014 12:42:35 PM   
Iain McNeil


Posts: 2567
Joined: 10/26/2004
From: London
Status: offline
Ozone can you give us more info - report the issue to support@slitherine.co.uk and we'll find out what the issue is.

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Matrix Games

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Post #: 5
RE: Redeem your free Steam key! - 5/23/2014 12:51:59 PM   
Icemania


Posts: 1831
Joined: 6/5/2013
From: Australia
Status: offline
No problems getting the Steam key, good work.

(in reply to Surtur01)
Post #: 6
RE: Redeem your free Steam key! - 5/23/2014 12:54:35 PM   
OzoneGrif

 

Posts: 121
Joined: 12/2/2010
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Ian: I sent an email explaining precisely what steps I did to get into that corrupt account.

Cauldyth: Thank you, it actually worked perfectly. I got my Steam key :)

< Message edited by OzoneGrif -- 5/23/2014 1:55:07 PM >

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Post #: 7
RE: Redeem your free Steam key! - 5/23/2014 1:06:40 PM   
Bingeling

 

Posts: 4620
Joined: 8/12/2010
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I also had to reset password to get the sliterine site to work. The password worked neither for login or serial input.

After resetting I changed back to my original password, and I got my steam serial.

Maybe the register page truncates passwords longer than 8 or 10 chars, or something?

(in reply to Icemania)
Post #: 8
RE: Redeem your free Steam key! - 5/23/2014 1:12:38 PM   
Icemania


Posts: 1831
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From: Australia
Status: offline
Yep, also had to reset.

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Post #: 9
RE: Redeem your free Steam key! - 5/23/2014 1:19:20 PM   
Iain McNeil


Posts: 2567
Joined: 10/26/2004
From: London
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I'll ask the web team to look at this.

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Director
Matrix Games

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Post #: 10
RE: Redeem your free Steam key! - 5/23/2014 1:40:38 PM   
Tavior

 

Posts: 21
Joined: 1/12/2011
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quote:

ORIGINAL: Iain McNeil

I'll ask the web team to look at this.


I manage to somehow log on despite the website saying my "current" password is wrong. But I manage to snatch up the Steam Code.

I will eventually come back and try to fix my password but for now I am a happy camper!

P.S. I feel bad for anyone not getting from Matrix just cause we get it earlier.

(in reply to Iain McNeil)
Post #: 11
RE: Redeem your free Steam key! - 5/23/2014 1:49:57 PM   
rankalee


Posts: 36
Joined: 5/7/2013
Status: offline
I had the password bug as well.

Reset password worked as others mentioned... got my steam key now thanks!

Sucks that steam wont let me download the game yet until release date 24/5 (australia).. but it only about 40mins away now. edit* oops 10 hours away... why? shouldn't it unlock at midnight 24th? not 9am... :(

Thanks DW team for the step by step guide.

< Message edited by rankalee -- 5/23/2014 3:02:07 PM >

(in reply to Tavior)
Post #: 12
RE: Redeem your free Steam key! - 5/23/2014 1:51:31 PM   
WiZz

 

Posts: 329
Joined: 9/28/2011
From: Ukraine
Status: offline
Also had need to reset my password (was 8 symbols), but registered game and redeem steamkey successfully.

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Post #: 13
RE: Redeem your free Steam key! - 5/23/2014 2:01:51 PM   
Zazen

 

Posts: 6
Joined: 2/21/2010
Status: offline
Yup, it also did the same thing to me. I had to make it generate me a new random password and email it to me. Once I logged in with that everything was fine.

(in reply to WiZz)
Post #: 14
RE: Redeem your free Steam key! - 5/23/2014 2:20:37 PM   
ASHBERY76


Posts: 2073
Joined: 10/10/2001
From: England
Status: offline
Password messed up for me too.It's bad enough having to look at all that green.

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Post #: 15
RE: Redeem your free Steam key! - 5/23/2014 3:56:00 PM   
Atrocities

 

Posts: 30
Joined: 12/22/2012
Status: offline
quote:

To register your serials & redeem your steam keys please go here

Once you have registered a serial a button will appear to generate a Steam key. Click the button and the page will update to show your key. This page will track all the Steam keys you have redeemed.


THIS DID NOT HAPPEN.

Sorry mate, but no pop up, nothing. The game registered itself upon purchase and there was nothing in the email about STEAM key. I cannot find any information on the members page about it either.

Please advise.

(in reply to Surtur01)
Post #: 16
RE: Redeem your free Steam key! - 5/23/2014 4:00:20 PM   
Erik Rutins

 

Posts: 33793
Joined: 3/28/2000
From: Vermont, USA
Status: online
Please note the Steam key redemption is through the Slitherine site, not the Matrix Members Club. Sorry for the extra step, but it's where we had the system setup for previous releases.

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Atrocities)
Post #: 17
RE: Redeem your free Steam key! - 5/23/2014 4:02:09 PM   
JiminyJickers


Posts: 240
Joined: 10/4/2011
From: New Zealand
Status: offline
The Slitherine site seems to be borked. Gave me the corrupt profile error as well, I have tried to reset password but I can't even open the website at the moment, it just hangs.

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Post #: 18
RE: Redeem your free Steam key! - 5/23/2014 4:04:04 PM   
Erik Rutins

 

Posts: 33793
Joined: 3/28/2000
From: Vermont, USA
Status: online
Hi Jiminy,

Might be worth trying again - I just tested and it came up for me, so it may be having some intermittent load issues.

Regards,

- Erik


_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to JiminyJickers)
Post #: 19
RE: Redeem your free Steam key! - 5/23/2014 4:07:09 PM   
JiminyJickers


Posts: 240
Joined: 10/4/2011
From: New Zealand
Status: offline

quote:

ORIGINAL: Erik Rutins

Hi Jiminy,

Might be worth trying again - I just tested and it came up for me, so it may be having some intermittent load issues.

Regards,

- Erik



Hi Erik,

Yes, it is working again now, have sorted out my account and Steam key.

Cheers.

(in reply to Erik Rutins)
Post #: 20
RE: Redeem your free Steam key! - 5/23/2014 4:07:15 PM   
tbrass

 

Posts: 21
Joined: 4/22/2014
Status: offline
Me #15. Registered for a new slitherine account (to go along with my matrix, matrix club, matrix forums, plimus accounts, several with different emails, because not every system accepts a "+" symbol in an email). Tried to register my serial. No dice. Finally reset my password, and the Slitherine system was happy, so I was able to get a steam code that works.

(in reply to ASHBERY76)
Post #: 21
RE: Redeem your free Steam key! - 5/23/2014 4:20:00 PM   
Atrocities

 

Posts: 30
Joined: 12/22/2012
Status: offline
Registered and entered in the serial number - NO EFFING POP UP! Nothing. Just updated the page and nothing. :( At this point I am become very frustrated with this entire process.

It took the system a while to update but the key is in the STEAM KEY's section of their site if you ever need to find yours. It didn't list it for me for about 20 minutes or so but it eventually showed up.



< Message edited by Atrocities -- 5/23/2014 5:27:35 PM >

(in reply to tbrass)
Post #: 22
RE: Redeem your free Steam key! - 5/23/2014 4:40:43 PM   
jmarcd38

 

Posts: 5
Joined: 6/1/2013
Status: offline
OK, process is a little tedious because of the switch between Matrix Games and Slithering sites, issues with the password and general slowness of Slitherine, but eventually I managed to purchase the game with the appropriate discount and get the Steam key.

Keep trying guys, you'll get there also.

Good luck,

Jean-Marc.

(in reply to Atrocities)
Post #: 23
RE: Redeem your free Steam key! - 5/23/2014 5:59:22 PM   
Jumbik

 

Posts: 9
Joined: 7/12/2013
Status: offline
The redeem function does not recognize my serial keys that I have on my Matrix account. Do I have to do some synchronization?

(in reply to jmarcd38)
Post #: 24
RE: Redeem your free Steam key! - 5/23/2014 6:03:16 PM   
Grotius


Posts: 5578
Joined: 10/18/2002
From: The Imperial Palace.
Status: offline
The process worked flawlessly for me. Upgraded to Universe here at Matrix for $9.99; logged into my Slitherine account; clicked to generate a steam key; got the key.

Now, as for *using* the Steam key: I can't do that until the game unlocks on Steam this evening (eastern time USA), right? Is it just something you enter while "purchasing" the game?

Also, does the game have Steam Achievements? Wondering whether I should reinstall using my Steam key to take advantage of those.

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Post #: 25
RE: Redeem your free Steam key! - 5/23/2014 6:09:41 PM   
Shark7


Posts: 7766
Joined: 7/24/2007
From: The Big Nowhere
Status: offline

quote:

ORIGINAL: rankalee

I had the password bug as well.

Reset password worked as others mentioned... got my steam key now thanks!

Sucks that steam wont let me download the game yet until release date 24/5 (australia).. but it only about 40mins away now. edit* oops 10 hours away... why? shouldn't it unlock at midnight 24th? not 9am... :(

Thanks DW team for the step by step guide.


I know waiting sucks, but I think you will definitely find DW:U worth the wait. Hang in there.

I am also glad that they released on Steam for those that want it (despite my own feelings about Steam). I know all our new players will enjoy it.

_____________________________

Distant Worlds Fan

'When in doubt...attack!'

(in reply to rankalee)
Post #: 26
RE: Redeem your free Steam key! - 5/23/2014 6:13:10 PM   
Jumbik

 

Posts: 9
Joined: 7/12/2013
Status: offline
I have to upgrade even if I have all the data discs?

I have bought the original game with each expansion pack... do I have to pay even more to have it in one package?

quote:

ORIGINAL: Grotius

The process worked flawlessly for me. Upgraded to Universe here at Matrix for $9.99; logged into my Slitherine account; clicked to generate a steam key; got the key.

Now, as for *using* the Steam key: I can't do that until the game unlocks on Steam this evening (eastern time USA), right? Is it just something you enter while "purchasing" the game?

Also, does the game have Steam Achievements? Wondering whether I should reinstall using my Steam key to take advantage of those.


(in reply to Grotius)
Post #: 27
RE: Redeem your free Steam key! - 5/23/2014 6:18:41 PM   
Erik Rutins

 

Posts: 33793
Joined: 3/28/2000
From: Vermont, USA
Status: online
Hi Jumbik,

It's not just a new package. Like the other expansions, it's about a year of additional development time and a new expansion (mostly on modding capabilities, but also on many other improvements).

You should use the upgrade discount process to decrease the price substantially.

Regards,

- Erik


_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Jumbik)
Post #: 28
RE: Redeem your free Steam key! - 5/23/2014 6:19:30 PM   
jmarcd38

 

Posts: 5
Joined: 6/1/2013
Status: offline
Yes Jumbik, the Steam version will cost you $10 if you already have all the previous ones and follow the above process. On top of the Steam installation, which is good, we also get much improved modding capabilities apparently.

Good luck,

JM.

(in reply to Jumbik)
Post #: 29
RE: Redeem your free Steam key! - 5/23/2014 6:25:12 PM   
Jumbik

 

Posts: 9
Joined: 7/12/2013
Status: offline
So the Steam overlay and steam workshop are supported?

If yes then well done, you deserve your money.

quote:

ORIGINAL: Erik Rutins

Hi Jumbik,

It's not just a new package. Like the other expansions, it's about a year of additional development time and a new expansion (mostly on modding capabilities, but also on many other improvements).

You should use the upgrade discount process to decrease the price substantially.

Regards,

- Erik



(in reply to Erik Rutins)
Post #: 30
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