Unable to post a new thread in WITP AE Tech support.

Post bug reports and ask for help with other issues here.

Moderators: wdolson, MOD_War-in-the-Pacific-Admirals-Edition

Reloader62
Posts: 18
Joined: Tue Nov 18, 2014 5:06 pm

Unable to post a new thread in WITP AE Tech support.

Post by Reloader62 »

Hello,
I now find myself not only unable to play my WITP AE due to graphics glitches in all text fields, but I am unable to post a support ticket.
I got an irritating message that I cannot post phone numbers, email addresses or other such nonsense.

This is driving me nuts!! How do I even report a problem ?

Frustrated
Reloader62
User avatar
m10bob
Posts: 8583
Joined: Sun Nov 03, 2002 9:09 pm
Location: Dismal Seepage Indiana

RE: Unable to post a new thread in WITP AE Tech support.

Post by m10bob »

Have you been able to play the game in the past?..If so, have you made any changes to your computer since the last time you were able to play the game??

Image

Reloader62
Posts: 18
Joined: Tue Nov 18, 2014 5:06 pm

RE: Unable to post a new thread in WITP AE Tech support.

Post by Reloader62 »

No I have only recently purchased the game, and not played before on this PC.
User avatar
RogerJNeilson
Posts: 1277
Joined: Thu Apr 12, 2012 5:21 am
Location: Bedlington, Northumberland, UK

RE: Unable to post a new thread in WITP AE Tech support.

Post by RogerJNeilson »

Just post here with a screenshot of the problem as it looks, this is a very helpful place.

Roger
An unplanned dynasty: Roger Neilson, Roger Neilson 11, Roger Neilson 3 previous posts 898+1515 + 1126 = 3539.....Finally completed my game which started the day WITP:AE was released
Reloader62
Posts: 18
Joined: Tue Nov 18, 2014 5:06 pm

RE: Unable to post a new thread in WITP AE Tech support.

Post by Reloader62 »

Sorry, I am not sure how to get a screenshot into this thread.

Reloader62
Reloader62
Posts: 18
Joined: Tue Nov 18, 2014 5:06 pm

RE: Unable to post a new thread in WITP AE Tech support.

Post by Reloader62 »


No one ?

Reloader62
User avatar
Skyros
Posts: 1520
Joined: Fri Sep 29, 2000 8:00 am
Location: Columbia SC

RE: Unable to post a new thread in WITP AE Tech support.

Post by Skyros »

This part of the forum will handle gif, txt, jpeg or zip files. you need to click on the Click here to upload! link in the bottom right corner when you reply.
Reloader62
Posts: 18
Joined: Tue Nov 18, 2014 5:06 pm

RE: Unable to post a new thread in WITP AE Tech support.

Post by Reloader62 »

Skyros,
Thanks for the reply though I'm no wiser.I don't know how to get a screen shot from the game, and the Click here to upload link I don't see at all ?

Maybe I should just use the disk as a coaster and uninstall the game. Unplayable for me at present.

Reloader62
Reloader62
Posts: 18
Joined: Tue Nov 18, 2014 5:06 pm

RE: Unable to post a new thread in WITP AE Tech support.

Post by Reloader62 »

Ok, so I got my screenshot of my text glitch problem but I don't see any click her to upload link when trying to reply. I'm screwing up somewhere.

Reloader62
User avatar
witpqs
Posts: 26376
Joined: Mon Oct 04, 2004 7:48 pm
Location: Argleton

RE: Unable to post a new thread in WITP AE Tech support.

Post by witpqs »

ORIGINAL: Reloader62

Ok, so I got my screenshot of my text glitch problem but I don't see any click her to upload link when trying to reply. I'm screwing up somewhere.

Reloader62
When you are posting (like I am typing now) there is a check box just below the editing window that says "Embed picture in post". Check it. Second, click on "Click here to upload!" and follow the prompts to select a file from your PC, click OK to upload it, click OK again after it finishes uploading.
Reloader62
Posts: 18
Joined: Tue Nov 18, 2014 5:06 pm

RE: Unable to post a new thread in WITP AE Tech support.

Post by Reloader62 »

Ok thank you witpqs,
Here is a screenshot of my text glitch problems...any ideas ?

Reloader62

Image
Attachments
TextGlitches.jpg
TextGlitches.jpg (305.9 KiB) Viewed 133 times
User avatar
Lecivius
Posts: 4845
Joined: Sun Aug 05, 2007 12:53 am
Location: Denver

RE: Unable to post a new thread in WITP AE Tech support.

Post by Lecivius »

I'm thinking Hexside Details is causing this (it does for me), but I'll leave it to other more experienced types.
If it ain't broke, don't fix it!
User avatar
Sardaukar
Posts: 11336
Joined: Wed Nov 28, 2001 10:00 am
Location: Finland/Israel

RE: Unable to post a new thread in WITP AE Tech support.

Post by Sardaukar »

Note that you cannot see options to add attachments and pics if using "Fast reply". You need to use "Post Reply".
"To meaningless French Idealism, Liberty, Fraternity and Equality...we answer with German Realism, Infantry, Cavalry and Artillery" -Prince von Bülov, 1870-

Image
User avatar
Lowpe
Posts: 24086
Joined: Mon Feb 25, 2013 2:25 pm

RE: Unable to post a new thread in WITP AE Tech support.

Post by Lowpe »

I get that glitch, or something like it, every now and then, usually after alt-tab ing from another program or waking up from sleep.

For me minimizing and then maximizing works to remove the problem.

However, that is simply a mad guess, you need to provide way more details: machine, op sys, etc., etc., etc. Latest graphic drivers, etc.

Have you read the readmes and played with the command line prompts for example?

Command Line Switches:
There are a number of command line switches that may be useful to players. To use these, Right click to edit the Properties on the “Quick Start” shortcut to the game (located in your Start Menu folder for War in the Pacific: Admiral’s Edition). You’ll want to add these to the end of the “Target” field to get them to work
-dual : Enables better support for processors with more than one core (i.e. Intel Core 2 Duo)
-colorBlind : Support for color blindness
-deepColor : Enables 32 bit color
-altFont : Enables alternate in-game font (Lucida Sans Unicode)
-w : Windowed mode
-wd : Windowed mode, daily autosaves
-ww : Windowed mode, weekly autosaves
-fd : Full screen, daily autosaves
-fw : Full screen, weekly autosaves
-r : Show Roads
-autosave : Daily autosave



Reloader62
Posts: 18
Joined: Tue Nov 18, 2014 5:06 pm

RE: Unable to post a new thread in WITP AE Tech support.

Post by Reloader62 »

Again when trying to post my PC specs I get the damn message about links, email addresses and phone numbers.

What is the matter with this forum?

I am close to giving up on this game.

User avatar
witpqs
Posts: 26376
Joined: Mon Oct 04, 2004 7:48 pm
Location: Argleton

RE: Unable to post a new thread in WITP AE Tech support.

Post by witpqs »

ORIGINAL: Reloader62

Again when trying to post my PC specs I get the damn message about links, email addresses and phone numbers.

What is the matter with this forum?

I am close to giving up on this game.

Does what you are posting actually have any email addresses or phone numbers?
Reloader62
Posts: 18
Joined: Tue Nov 18, 2014 5:06 pm

RE: Unable to post a new thread in WITP AE Tech support.

Post by Reloader62 »

No. Otherwise I wouldn't be frustrated with this forum. One minute I can post the next time the message pops up as I try to submit my post.

Reloader62
User avatar
witpqs
Posts: 26376
Joined: Mon Oct 04, 2004 7:48 pm
Location: Argleton

RE: Unable to post a new thread in WITP AE Tech support.

Post by witpqs »

ORIGINAL: Reloader62

No. Otherwise I wouldn't be frustrated with this forum. One minute I can post the next time the message pops up as I try to submit my post.

Reloader62
OK, then when you say "PC specs" are you typing them in or cut & pasting from somewhere? If you are cut & pasting then maybe there is something in there that the forum software is (mis)interpreting as email or phone number or address info.

Whatever the answer to that is, a work-around might be to type or paste the information into a text editor (like Notepad, Windows default editor) and then take a screen capture and post the .jpg image.
Reloader62
Posts: 18
Joined: Tue Nov 18, 2014 5:06 pm

RE: Unable to post a new thread in WITP AE Tech support.

Post by Reloader62 »

witpqs,
Thanks for your help. I am trying to simply type my PC specs into a forum post.

I don't understand why this forum makes it so frustrating to post into.

I understand what your saying, but what a load of messing about just to get a post accepted.

I will try typing my PC specs into notepad and taking a screenie then trying to post it that way.

I now have 12 posts, and I bet I still get the damn pop up at some stage of trying to post.


User avatar
witpqs
Posts: 26376
Joined: Mon Oct 04, 2004 7:48 pm
Location: Argleton

RE: Unable to post a new thread in WITP AE Tech support.

Post by witpqs »

Yeah, probably an anti-spambot feature that's going a little nuts and catching you instead.

If all else fails you can try sending me a PM and I will post them.
Post Reply

Return to “Tech Support”