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Frequently Asked Questions
Please find below some FAQ’s to help you. If these do not answer your question or resolve your problem please open a helpdesk ticket via the link on top of this page

IDPopular FAQsViews
6Where Can I find Patches & Downloads?97459
8How do I download my game again? 46498
4 I need a serial number for a game I purchased from Matrix Games20796
21Vista Compatibility modes // Running old games on Vista17632
7Where do I report game play or bug issues? 17412


Browse FAQ Categories
Downloading Problems (7)Forums Support (0)
Game Play or Bug Issues (1)General Support (3)
Ordering Issues (5)Patches & Downloads (1)
Product Release Dates (1)Return / Refund Policy (1)
Serial Number Issues (4)Windows Support (3)


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