cannot get game to start

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IainMcNeil
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RE: cannot get game to start

Post by IainMcNeil »

Ekaranik - both A & B are the same above. Am I missing something or is it a typo?
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Matrix Games
ekaranik
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RE: cannot get game to start

Post by ekaranik »

Apologies ... what I meant was ...

Case A) jre\bin\java -Xss30m -Xms300m -Xmx600m CNAW did not work, gave same error as mentioned before.

Case B) jre\bin\java -Xss30m -Xms300m -Xmx600m -classpath . CNAW worked and the game ran ok.
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Toby42
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RE: cannot get game to start

Post by Toby42 »

So if I buy this game, I have to type in all of these command lines to get the game to load!!!
Tony
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Erik Rutins
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RE: cannot get game to start

Post by Erik Rutins »

ORIGINAL: Treale
So if I buy this game, I have to type in all of these command lines to get the game to load!!!

No, it's best not to make assumptions based on a single tech support thread. This works out of the box on the vast majority of systems without needing any tweaks or tech support.
Erik Rutins
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Toby42
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RE: cannot get game to start

Post by Toby42 »

Thanks for the reply. Can you tell me if the patches affect any of the smaller scenario's, or are they directed at the campaign game?
Tony
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Moltke71
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RE: cannot get game to start

Post by Moltke71 »

ORIGINAL: Erik Rutins

ORIGINAL: Treale
So if I buy this game, I have to type in all of these command lines to get the game to load!!!

No, it's best not to make assumptions based on a single tech support thread. This works out of the box on the vast majority of systems without needing any tweaks or tech support.

I can verify that, although I had to have a long chat with my AVS before I found a solution. Morman AV doesn't like W32/W.B.
Jim Cobb
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IainMcNeil
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RE: cannot get game to start

Post by IainMcNeil »

Some changes are scenario specific but many effect game rules or general behaviour so apply to all.
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jon1doc
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RE: cannot get game to start

Post by jon1doc »

well gentlemen and all
there seems to have been quite a flurry of activity on my original query.
I have all the relevent files in digi download puchase. I have not loaded any of the patch versions ,nor reinstalled XP but....
 Can someone-anyone now advise me-please...
 
HOW do I start my game???
Can anyone spare the time to provide me with a  java friendly walkthrough  for the process.
Thank you in advance
Jon1doc
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Moltke71
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RE: cannot get game to start

Post by Moltke71 »

You mean Ian and Firepowerjohan don't have all the answers? My.my,my.

Too bad you waited for my review, you wouldn't have bought the game. Ask Matrix for credit toward Napoleon's campaigns. My copy of CNAW started fine. Sorry I can't be more help.
Jim Cobb
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IainMcNeil
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RE: cannot get game to start

Post by IainMcNeil »

Thanks for your valuable input Jim, but unfortunately it misses the point again.
 
Jon, there seems to be some problems with the certain machines running the Matrix version from some of the shortcuts. Erik is investigating but as they can't repeat it it's not that simple for them to locate. Can you try running the game from the start menu shortcut instead of the autorun pop up box and see if that helps. It seems to be related to the installer rather than the game. Ekaranik has found a potential work around, see above, but it requires you to type some commands in to a dos box. I understand if you're not comfortable doing that and as soon as it's resolved I'm sure Matrix will release a patch to fix it.
Iain McNeil
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Matrix Games
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Erik Rutins
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RE: cannot get game to start

Post by Erik Rutins »

Jon,

Please try the "Quick Start" shortcut in your Start menu folder for CNAW instead of going through the Game Menu and see if that helps. If that doesn't work, you may need to try the manual shortcut procedure above (let us know if you need help with that).

Regards,

- Erik
Erik Rutins
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jon1doc
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RE: cannot get game to start

Post by jon1doc »

Erik ,this is indeed what I first tried when I bought the game but no joy.So therefore..
Can you give me an "idiot's guide" to the cmd.exe instructions please.
and
email me me when the patch is released.

and thanks to Iain McNeil too
JD
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Greg Wilcox
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RE: cannot get game to start

Post by Greg Wilcox »

We have made a change to the shortcut and game menu that should fix the problem and will hopefully be available with the next patch.

-Greg
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Erik Rutins
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RE: cannot get game to start

Post by Erik Rutins »

And the next update should be officially released tomorrow, so hang on until then please.
Erik Rutins
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ekaranik
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RE: cannot get game to start

Post by ekaranik »

So do I get a reward for the fix I told you about ?
 
Perhaps a copy of "Close Combat: Wacht am Rhein "
jon1doc
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RE: cannot get game to start

Post by jon1doc »

yeh good point ...compensation for lost playing time,lost second youth,saving utility bills???
just a thought.
Cheers
JD
jon1doc
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RE: cannot get game to start

Post by jon1doc »

ORIGINAL: Erik Rutins

And the next update should be officially released tomorrow, so hang on until then please.
.....and "tomorrow never comes" someone said once.
Ooops not today..maybe tomorrow for the update.
Scotland is 5 hours ahead and Im home now after finishing work.[22.00]Now wanting to wind down and relax/switch off.Lets switch the computer off instead.
Cheers
JD
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Erik Rutins
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RE: cannot get game to start

Post by Erik Rutins »

Sorry, it's slightly delayed, you should see it by tomorrow.
Erik Rutins
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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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jon1doc
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RE: cannot get game to start

Post by jon1doc »

Hi
downloaded 1.06 from Matrix site and applied serial number.

NO JOY!!

exact same as previously quoted by self and others above.

What do I do Now??

Will I be able to play it at Christmas?
JD
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Erik Rutins
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RE: cannot get game to start

Post by Erik Rutins »

ORIGINAL: jon1doc
NO JOY!!

Meaning neither the game menu nor the quick start shortcut works for you still?
Erik Rutins
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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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