FAILED(initialize_national_tile_surface): 0x80070057 [SOLVED]

Post Reply
User avatar
cohimbra
Posts: 639
Joined: Sat Oct 15, 2011 7:59 pm
Location: Italy

FAILED(initialize_national_tile_surface): 0x80070057 [SOLVED]

Post by cohimbra »

Hi all, I get the title error message when game try loading scenario. I read this thread tm.asp?m=4397083 , upgraded my AMD drivers but this not solve my issue. Here's my DxDiag.txt file. Hope you can point me in right direction (trying altering AMD specific .exe setting with no luck).
Attachments
DxDiag.txt
(86.94 KiB) Downloaded 18 times
User avatar
Hubert Cater
Posts: 5929
Joined: Mon Jul 22, 2013 11:42 am
Contact:

RE: FAILED(initialize_national_tile_surface): 0x80070057

Post by Hubert Cater »

Hi Cohimbra,

Sorry just seeing this one now and normally upgrading your drivers fixes the problem, but in your case if it hasn't then the only other option is to try and roll back to an older driver. Somewhere between late 2015 and 2017 AMD introduced a bug in their driver that causes the game to fail. The older drivers or newer ones fix the problem.

Hope this helps,
Hubert
User avatar
cohimbra
Posts: 639
Joined: Sat Oct 15, 2011 7:59 pm
Location: Italy

RE: FAILED(initialize_national_tile_surface): 0x80070057

Post by cohimbra »

Hi Hubert Cater, whit the great (and fast) support from the man that wrote to me via Help Desk I solved the issue, they point me in the right direction and the game run fine. Thanks again to all.
Post Reply

Return to “Tech Support”