Re-install Issues

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coozman65
Posts: 2
Joined: Thu May 24, 2018 10:02 pm

Re-install Issues

Post by coozman65 »

I got a new laptop and reinstalled CC-TLD. Now I am launching game and the game menu comes up normal but when I select PLAY CC5 the game launches to a purple game menu.
I changed all the compatibility settings as per the forums. My dxdiag is attached. TYIA for your help
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coozman65
Posts: 2
Joined: Thu May 24, 2018 10:02 pm

RE: Re-install Issues

Post by coozman65 »

Here is what the menu looks like

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Kanov
Posts: 345
Joined: Mon May 21, 2012 2:02 pm
Location: México

RE: Re-install Issues

Post by Kanov »

Have you tried using the "windowed mode" option?
Hard-core Spectre
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zakblood
Posts: 22733
Joined: Thu Oct 04, 2012 11:19 am

RE: Re-install Issues

Post by zakblood »

did you take a look at my guide for it?

tm.asp?m=4190969
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435) 24H2
ggrewe
Posts: 2
Joined: Sat Sep 02, 2017 5:14 pm

RE: Re-install Issues

Post by ggrewe »

Thanks very much zakblood - you are a star - worked for me, cheers
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zakblood
Posts: 22733
Joined: Thu Oct 04, 2012 11:19 am

RE: Re-install Issues

Post by zakblood »

no problem glad your sorted and can now carry on enjoying the games
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435) 24H2
JoeMK
Posts: 90
Joined: Sat Nov 04, 2017 3:38 pm
Location: Germany

RE: Re-install Issues

Post by JoeMK »

Thanks for these informations, zakblood! Had last night ordered CCTLD, and then I was so disappointed because the game's starting failed with video card issues. Reportedly my "video card does not support at least 800x600x 16bit resolution"...
Fortunately: also for Windows version 8.1 (64bit) your instructions work!
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DMcCooey206
Posts: 38
Joined: Wed Dec 28, 2016 1:18 pm

RE: Re-install Issues

Post by DMcCooey206 »

I get the same purple Menu Screen that Coozman65 got, upon just purchasing and installing the game.

I tried following ZakBlood's guide. But I don't get to Step 9 and the correct Menu? I have Windows 10 Home.

Not sure what I need to do next? Also, in ZaKBlood's guide there is an Update file - I only have the one downloaded file, I just purchased and downloaded. Do I need that update file to get it working? Where do I get it?
JoeMK
Posts: 90
Joined: Sat Nov 04, 2017 3:38 pm
Location: Germany

RE: Re-install Issues

Post by JoeMK »

Not sure whether the update file is necessary to get the graphics working.
The update file itself is offered by the product page's download section,
(and you have to be logged in and have the game registered to download).
Best of luck!
J.

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DMcCooey206
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RE: Re-install Issues

Post by DMcCooey206 »

I got the upgrade,and installed that per same instructions. Still no success. Officially dead in the water
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