cost physical shipment Us/Europe

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Josh
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cost physical shipment Us/Europe

Post by Josh »

So I recently purchased Strategic Command 3 and Panzer Corps (with 70% off a no brainer). Now the former is shipped from the US apparently, making the game almost twice as expensive... so instead of a boxed version with manual I went for the digital version only. Today I bought the Panzer Corps Gold, and guess what? Shipment from Germany, 3 euros! With SC3 I think it was more like 30! (manual/boxed + 15, plus shipment + 17)
So hmm why can't all EU based customers get their games shipped from within Europe then?
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IainMcNeil
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RE: cost physical shipment Us/Europe

Post by IainMcNeil »

There will be news on this very soon! You're seeing a soft launch of a new system :)
Iain McNeil
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Matrix Games
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Franciscus
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RE: cost physical shipment Us/Europe

Post by Franciscus »

Good news for Euro customers ! [:)]
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Josh
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RE: cost physical shipment Us/Europe

Post by Josh »

Aha, thx Iain. [:)]
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budd
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RE: cost physical shipment Us/Europe

Post by budd »

Is anything changing for US customers?
Enjoy when you can, and endure when you must. ~Johann Wolfgang von Goethe

"Be Yourself; Everyone else is already taken" ~Oscar Wilde

*I'm in the Wargamer middle ground*
I don't buy all the wargames I want, I just buy more than I need.
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IainMcNeil
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RE: cost physical shipment Us/Europe

Post by IainMcNeil »

Yes, more news tomorrow. Just collecting the info.
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Matrix Games
Josh
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RE: cost physical shipment Us/Europe

Post by Josh »

That's good news then, because I was willing to pay the extra 15 € for the SC manual (which had great reviews), but not the extra 20 € for shipping.
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IainMcNeil
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RE: cost physical shipment Us/Europe

Post by IainMcNeil »

The full details of the store upgrade are now available

tm.asp?m=4282466


We’re delighted to announce we have transformed our logistics system and can offer faster and cheaper deliveries. Delivery is now as little as $1.64 with savings of up to 85%!*

In the US we have found new partners which allow us to offer huge savings on shipping charges. The cost of shipping the large hard backed books has plummeted from $25 to just $10 – a saving of 60%.

In Europe things get even better. We have opened a German warehouse so all orders outside of the US and Canada are now shipped from Germany. If you are ordering in the EU the shipping costs will drop by around 26-72% for standard boxes and 44-85% for books and large items. There will also be no customs checks as it is dispatched from within the EU and delivery will be vastly quicker. The rest of Europe, the Middle East and Africa will see up to 30% savings across the board.

There are no changes to shipping in Canada and the rest of the world.

Now is a great time to take advantage of these great new shipping charges to pick up your favourite games in physical form, and if you held off ordering a physical version, don’t forget you can upgrade to physical now at no extra charge. Upgrade your digital edition at http://www.matrixgames.com/store/boxedupgrade.asp



* Actual price & saving depends on your location. This example is the shipping charge for a standard game to Germany and the % saving for heavy items in Germany.
Iain McNeil
Director
Matrix Games
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