Online store problem

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Sarge
Posts: 2197
Joined: Sat Mar 01, 2003 7:46 am
Location: ask doggie

Online store problem

Post by Sarge »



I purchased CAW ,well I think I did but after filling out all the payment info I go and hit summit or proceed (whatever) and a message in a blank screen pops up “ 0- errors found “

Order # DR136811228

I took the next few days off with the kids and the wife flying out tonight to her P’s (in-laws) . You have NO idea what I had to promised the wife so I could play sick this time around[center].[/center]

So needless to say this should be marked priority [:D]


Grell
Posts: 1064
Joined: Thu Apr 01, 2004 8:16 pm
Location: Canada

RE: Online store problem

Post by Grell »

I feel for you Sarge, I hope you get it sorted out soon.

Regards,

Grell
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Marc von Martial
Posts: 5292
Joined: Thu Jan 04, 2001 4:00 pm
Location: Bonn, Germany
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RE: Online store problem

Post by Marc von Martial »

Please write an email to support@matrixgames.com
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Sarge
Posts: 2197
Joined: Sat Mar 01, 2003 7:46 am
Location: ask doggie

RE: Online store problem

Post by Sarge »

I did, twice with no response

I also figured it was just a glitch and placed the order for a second time, only to receive the same error.

At this point its not worth the hassle

Thanks anyway
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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Online store problem

Post by Erik Rutins »

Hi Sarge,

Unfortunately, I don't check this forum that often since it's intended for unofficial support among gamers. I'm sorry to hear you haven't heard back. I have no idea why that would be as support@matrixgames.com is checked daily and there are no spam filters or anything on that account that would block messages.

Have you resolved your issue at this point or do you still need help?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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