problem to buy the scacw dlc today

[ADMIRAL3]

tried 3 different credit cards but the site said "not allowed for the current buyer"
I am an old and assidous client and every transaction was always successfull.
What's going on? LBM

[ADMIRAL3]

tried again and this was your answer; The request cannot be fulfilled for the current shopper.
Are you going to lose a client?

[Hubert Cater]

Hi Admiral,

Sorry to hear about the trouble and it could just be a temporary issue with either your banking side or possibly the store.

That's just my best guess, and if you are still having issues I'd strongly recommend trying to contact Matrix Support to see if they can help you out:

https://www.matrixgames.com/contacts

Hubert

[ADMIRAL3]

ty for your prompt response I will try again and if necessary call your support.LBM

[pvtbobo]

Same thing here, I've tried for 3 days with 3 different (and valid) cards...I've send a message to support, waiting for answer. Strange thing though, never happened before, make one wonder...