Help! Music will not play at all

Moderator: MOD_DW2

Post Reply
Naiazu
Posts: 8
Joined: Mon Apr 11, 2022 8:07 pm

Help! Music will not play at all

Post by Naiazu »

Subject says it all. The other sounds work fine.

I have played with the audio sliders.
I have updated my graphics drivers/audio drivers.
I have verified my files on steam many times.
I have redownload the game multiple times.
I have launched the game on beta or legacy beta in steam.
I have deleted my gamesettings file multiple times.

plz help! I love the soundtrack, and the game feels so dead without the music! :(
User avatar
Erik Rutins
Posts: 39325
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

Re: Help! Music will not play at all

Post by Erik Rutins »

Did this suddenly change for you with a particular version or has the music never worked in DW2 on your system?
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Naiazu
Posts: 8
Joined: Mon Apr 11, 2022 8:07 pm

Re: Help! Music will not play at all

Post by Naiazu »

The music worked fine on release to steam, I believe the issue first started with the .net 6 update.
User avatar
MaximKI
Posts: 990
Joined: Thu Oct 20, 2022 12:29 pm

Re: Help! Music will not play at all

Post by MaximKI »

Hello Naiazu, could you please attach the DxDiag and SessionLog files for your system and game?

You can find the SessionLog in the /data/Logs directory.
Naiazu
Posts: 8
Joined: Mon Apr 11, 2022 8:07 pm

Re: Help! Music will not play at all

Post by Naiazu »

Sure thing!
Attachments
SessionLog.txt
(89.44 KiB) Downloaded 6 times
DxDiag.txt
(98.92 KiB) Downloaded 5 times
User avatar
MaximKI
Posts: 990
Joined: Thu Oct 20, 2022 12:29 pm

Re: Help! Music will not play at all

Post by MaximKI »

Much appreciated!
User avatar
TylerIN
Posts: 100
Joined: Mon Mar 14, 2022 3:54 pm

Re: Help! Music will not play at all

Post by TylerIN »

Are you using headphones, external or monitor speakers, or some combination?
Reach out to me on the official DW2 Discord #mods channel.
Naiazu
Posts: 8
Joined: Mon Apr 11, 2022 8:07 pm

Re: Help! Music will not play at all

Post by Naiazu »

I use external speakers (Logitech Z337 2.1 Speaker System). I do not use earbuds or headphones. DW2 is the only game I have music/sound issues with. It's weird that the normal sounds work, but not the music. I found the file that has the music files in it, and they play fine when opend on windows media player.
Naiazu
Posts: 8
Joined: Mon Apr 11, 2022 8:07 pm

Re: Help! Music will not play at all

Post by Naiazu »

Just to let you know, I have oped in to the v1.1.3.2 beta and the music is working now!
Post Reply

Return to “Distant Worlds 2: Tech Support”