Serial number check failed. Unknown error.

Close Combat: The Bloody First Tech Support Forum. Please post any issues found here.
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stroke
Posts: 1
Joined: Thu Jun 30, 2022 12:04 am

Serial number check failed. Unknown error.

Post by stroke »

Hi, I 've recently purchased this game on steam and I'm really disappointed about the cumbersome multiplayer setup.

I had to create a slitherine account in order to login to a lobby that does not recognize my game. How on earth do I make this game work??
Screenshot 2022-06-30 101805 (Small).png
Screenshot 2022-06-30 101805 (Small).png (387.31 KiB) Viewed 298 times
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SteveMcClaire
Posts: 4212
Joined: Mon Nov 19, 2007 9:31 pm

Re: Serial number check failed. Unknown error.

Post by SteveMcClaire »

Hi stroke -- This may be an issue with the back-end of the lobby system. I am looking into this and we'll get it resolved as soon as possible.
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SteveMcClaire
Posts: 4212
Joined: Mon Nov 19, 2007 9:31 pm

Re: Serial number check failed. Unknown error.

Post by SteveMcClaire »

This issue should be resolved. Please let me know if you're still having difficulty logging into the lobby.
pumpkinboss
Posts: 3
Joined: Fri Dec 30, 2022 1:25 am

Re: Serial number check failed. Unknown error.

Post by pumpkinboss »

I'm getting this, and also "not connected to server. online play unavailable."
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SteveMcClaire
Posts: 4212
Joined: Mon Nov 19, 2007 9:31 pm

Re: Serial number check failed. Unknown error.

Post by SteveMcClaire »

pumpkinboss wrote: Mon Feb 06, 2023 12:44 am I'm getting this, and also "not connected to server. online play unavailable."
Hi pumpkinboss -- The Bloody First multi-player lobby seems to be working properly. Are you still seeing the error? It may have been a temporary issue with the server. If you are still seeing the error, please try logging into www.slitherine.com with the same username and password you're using to log in to the Bloody First lobby.
pumpkinboss
Posts: 3
Joined: Fri Dec 30, 2022 1:25 am

Re: Serial number check failed. Unknown error.

Post by pumpkinboss »

Thanks, Steve. I will check it out this weekend.
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