Can´t start the game
Moderator: AlvaroSousa
Can´t start the game
Hi Everybody,
I just bought the Warplan&Warplan Pacific bundle and, whereas I start the Warplan game with no issues, I can´t start the Pacific one.
I have updated to 1.00.8.1 version bu I still have the same issue. I start the launcher allright but when I hit the play button I just get a grey screen with no buttons to push. I hear the music of the game and everything but there is no where to push or any menus or anything. I suppose it must be something to do with the graphics but I have updated all my drivers and it keeps happening.
Any clues how to solve this?
I just bought the Warplan&Warplan Pacific bundle and, whereas I start the Warplan game with no issues, I can´t start the Pacific one.
I have updated to 1.00.8.1 version bu I still have the same issue. I start the launcher allright but when I hit the play button I just get a grey screen with no buttons to push. I hear the music of the game and everything but there is no where to push or any menus or anything. I suppose it must be something to do with the graphics but I have updated all my drivers and it keeps happening.
Any clues how to solve this?
Re: Can´t start the game
In the Player file, located in the C:\Users\<User>\AppData\LocalLow\Kraken Studios\WarPlan Pacific directory, do you have any error message?
Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.
Re: Can´t start the game
Yes, it seems the error is here:
UnauthorizedAccessException: Access to the path "C:\WP\WarPlan Pacific_Data\Campaigns\China 1937\savedDates.txt" or "C:\Users\gepri\OneDrive\Documentos\My Games\WarPlan Pacific\Campaigns\China 1937\savedDates.txt" is denied.
at System.IO.File.InternalCopy (System.String sourceFileName, System.String destFileName, System.Boolean overwrite, System.Boolean checkHost) [0x00036] in <eae584ce26bc40229c1b1aa476bfa589>:0
at System.IO.FileInfo.CopyTo (System.String destFileName, System.Boolean overwrite) [0x00035] in <eae584ce26bc40229c1b1aa476bfa589>:0
at (wrapper remoting-invoke-with-check) System.IO.FileInfo.CopyTo(string,bool)
at FileManager.CopyDataForMyGames (System.String sourceDirName, System.String destDirName) [0x0003c] in <7e65ba686d09415d895c68417ea46f10>:0
at FileManager.CopyDataForMyGames (System.String sourceDirName, System.String destDirName) [0x00079] in <7e65ba686d09415d895c68417ea46f10>:0
at MenuMain.Awake () [0x000c8] in <7e65ba686d09415d895c68417ea46f10>:0
Any clues how to solve it?
UnauthorizedAccessException: Access to the path "C:\WP\WarPlan Pacific_Data\Campaigns\China 1937\savedDates.txt" or "C:\Users\gepri\OneDrive\Documentos\My Games\WarPlan Pacific\Campaigns\China 1937\savedDates.txt" is denied.
at System.IO.File.InternalCopy (System.String sourceFileName, System.String destFileName, System.Boolean overwrite, System.Boolean checkHost) [0x00036] in <eae584ce26bc40229c1b1aa476bfa589>:0
at System.IO.FileInfo.CopyTo (System.String destFileName, System.Boolean overwrite) [0x00035] in <eae584ce26bc40229c1b1aa476bfa589>:0
at (wrapper remoting-invoke-with-check) System.IO.FileInfo.CopyTo(string,bool)
at FileManager.CopyDataForMyGames (System.String sourceDirName, System.String destDirName) [0x0003c] in <7e65ba686d09415d895c68417ea46f10>:0
at FileManager.CopyDataForMyGames (System.String sourceDirName, System.String destDirName) [0x00079] in <7e65ba686d09415d895c68417ea46f10>:0
at MenuMain.Awake () [0x000c8] in <7e65ba686d09415d895c68417ea46f10>:0
Any clues how to solve it?
Re: Can´t start the game
OneDrive... Are you installing WP on your local DD?
Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.
Re: Can´t start the game
As far as I am aware, I am installing it to my hard drive. It seems my documents folder automatically copies everything in that folder to One Drive.
Is there anyway to solve this problem?.
Is there anyway to solve this problem?.
Re: Can´t start the game
I am not sure. And you say that the same installation works for Warplan Europe?
Strange.
Strange.
Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.
- AlvaroSousa
- Posts: 11642
- Joined: Mon Jul 29, 2013 7:13 pm
- Contact:
Re: Can´t start the game
The game is copying files to the One Drive. This is a known issue with one drive. I don't know why the system tries to put the files there.
The campaign files should be copying to.....
C:\Users\"user name"\Documents\My Games\WarPlan Pacific
C:\Users\"user name"\Documents\My Games\WarPlan
Do you have security software installed?
Try disabling One Drive when running the game for the fist time.
Make sure those directories exist and were created correctly.
The campaign files should be copying to.....
C:\Users\"user name"\Documents\My Games\WarPlan Pacific
C:\Users\"user name"\Documents\My Games\WarPlan
Do you have security software installed?
Try disabling One Drive when running the game for the fist time.
Make sure those directories exist and were created correctly.
Creator Kraken Studios
- WarPlan
- WarPlan Pacific
Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3
- WarPlan
- WarPlan Pacific
Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3
Re: Can´t start the game
I am sorry to report that I am still out of luck.
I disabled one drive, erased and reinstalled war plan pacific and I still get this message:
UnloadTime: 0.485700 ms
UnauthorizedAccessException: Access to the path "C:\Program Files (x86)\Matrix Games\WarPlan Pacific\WarPlan Pacific_Data\Campaigns\China 1937\savedDates.txt" or "C:\Users\gepri\OneDrive\Documentos\My Games\WarPlan Pacific\Campaigns\China 1937\savedDates.txt" is denied.
at System.IO.File.InternalCopy (System.String sourceFileName, System.String destFileName, System.Boolean overwrite, System.Boolean checkHost) [0x00036] in <eae584ce26bc40229c1b1aa476bfa589>:0
at System.IO.FileInfo.CopyTo (System.String destFileName, System.Boolean overwrite) [0x00035] in <eae584ce26bc40229c1b1aa476bfa589>:0
at (wrapper remoting-invoke-with-check) System.IO.FileInfo.CopyTo(string,bool)
at FileManager.CopyDataForMyGames (System.String sourceDirName, System.String destDirName) [0x0003c] in <7e65ba686d09415d895c68417ea46f10>:0
at FileManager.CopyDataForMyGames (System.String sourceDirName, System.String destDirName) [0x00079] in <7e65ba686d09415d895c68417ea46f10>:0
at MenuMain.Awake () [0x000c8] in <7e65ba686d09415d895c68417ea46f10>:0
I have started the game as admin so I don´t know why it says it is an "UnauthorizedAccessException"
Also I made sure the directory
C:\Users\"user name"\Documents\My Games\WarPlan Pacific exists.
Any clue what to do?.
I disabled one drive, erased and reinstalled war plan pacific and I still get this message:
UnloadTime: 0.485700 ms
UnauthorizedAccessException: Access to the path "C:\Program Files (x86)\Matrix Games\WarPlan Pacific\WarPlan Pacific_Data\Campaigns\China 1937\savedDates.txt" or "C:\Users\gepri\OneDrive\Documentos\My Games\WarPlan Pacific\Campaigns\China 1937\savedDates.txt" is denied.
at System.IO.File.InternalCopy (System.String sourceFileName, System.String destFileName, System.Boolean overwrite, System.Boolean checkHost) [0x00036] in <eae584ce26bc40229c1b1aa476bfa589>:0
at System.IO.FileInfo.CopyTo (System.String destFileName, System.Boolean overwrite) [0x00035] in <eae584ce26bc40229c1b1aa476bfa589>:0
at (wrapper remoting-invoke-with-check) System.IO.FileInfo.CopyTo(string,bool)
at FileManager.CopyDataForMyGames (System.String sourceDirName, System.String destDirName) [0x0003c] in <7e65ba686d09415d895c68417ea46f10>:0
at FileManager.CopyDataForMyGames (System.String sourceDirName, System.String destDirName) [0x00079] in <7e65ba686d09415d895c68417ea46f10>:0
at MenuMain.Awake () [0x000c8] in <7e65ba686d09415d895c68417ea46f10>:0
I have started the game as admin so I don´t know why it says it is an "UnauthorizedAccessException"
Also I made sure the directory
C:\Users\"user name"\Documents\My Games\WarPlan Pacific exists.
Any clue what to do?.
Re: Can´t start the game
When you have removed the game, did you erase this C:\Users\"user name"\Documents\My Games\WarPlan Pacific directory to be sure it is deleted?
Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.
Re: Can´t start the game
Did anyone ever get back to you on a fix? I updated the game with the current patch. And it stopped working.
It did the same as you described. I have installed and uninstalled using different drives. Still the same result. Have you contacted matrix customer support?
It did the same as you described. I have installed and uninstalled using different drives. Still the same result. Have you contacted matrix customer support?
- AlvaroSousa
- Posts: 11642
- Joined: Mon Jul 29, 2013 7:13 pm
- Contact:
Re: Can´t start the game
If it didn't fix it I am sure we would have heard about it here.
I have no idea why it tried to install the game files in One Drive. The game creates the folders in a very specific spot.
I have no idea why it tried to install the game files in One Drive. The game creates the folders in a very specific spot.
Creator Kraken Studios
- WarPlan
- WarPlan Pacific
Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3
- WarPlan
- WarPlan Pacific
Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3
Re: Can´t start the game
Well, in fact it didn´t fix it but I have been too busy to post here with Christmas and all that.
I have tried everything, installed and reinstalled lots of times but the game just won´t work.
I would like to have refund since this game is not working (not the other half of the bundle that works all right). What should I do to get it?.
I have tried everything, installed and reinstalled lots of times but the game just won´t work.
I would like to have refund since this game is not working (not the other half of the bundle that works all right). What should I do to get it?.
Re: Can´t start the game
I finally got mine to work. I had to close my Avast virus software.
Maybe your anti -virus software is affecting it as well.
Just a thought
Maybe your anti -virus software is affecting it as well.
Just a thought
Re: Can´t start the game
Finally!. It was the antivirus, now the game runs perfectly!
Thanks a lot bgrebs1!
Thanks a lot bgrebs1!
- AlvaroSousa
- Posts: 11642
- Joined: Mon Jul 29, 2013 7:13 pm
- Contact:
Re: Can´t start the game
This is good to know that the AV program can create this One Drive anomaly.
Creator Kraken Studios
- WarPlan
- WarPlan Pacific
Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3
- WarPlan
- WarPlan Pacific
Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3
Re: Can´t start the game
Glad to hear that fixed your problem as well. Happy gaming.