Can´t start the game

Warplan Pacific Tech Support Forum. Please post any issues found here.

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dakar1971
Posts: 6
Joined: Thu Dec 01, 2022 4:33 pm

Can´t start the game

Post by dakar1971 »

Hi Everybody,

I just bought the Warplan&Warplan Pacific bundle and, whereas I start the Warplan game with no issues, I can´t start the Pacific one.
I have updated to 1.00.8.1 version bu I still have the same issue. I start the launcher allright but when I hit the play button I just get a grey screen with no buttons to push. I hear the music of the game and everything but there is no where to push or any menus or anything. I suppose it must be something to do with the graphics but I have updated all my drivers and it keeps happening.
Any clues how to solve this?
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ncc1701e
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Re: Can´t start the game

Post by ncc1701e »

In the Player file, located in the C:\Users\<User>\AppData\LocalLow\Kraken Studios\WarPlan Pacific directory, do you have any error message?
Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.
dakar1971
Posts: 6
Joined: Thu Dec 01, 2022 4:33 pm

Re: Can´t start the game

Post by dakar1971 »

Yes, it seems the error is here:
UnauthorizedAccessException: Access to the path "C:\WP\WarPlan Pacific_Data\Campaigns\China 1937\savedDates.txt" or "C:\Users\gepri\OneDrive\Documentos\My Games\WarPlan Pacific\Campaigns\China 1937\savedDates.txt" is denied.
at System.IO.File.InternalCopy (System.String sourceFileName, System.String destFileName, System.Boolean overwrite, System.Boolean checkHost) [0x00036] in <eae584ce26bc40229c1b1aa476bfa589>:0
at System.IO.FileInfo.CopyTo (System.String destFileName, System.Boolean overwrite) [0x00035] in <eae584ce26bc40229c1b1aa476bfa589>:0
at (wrapper remoting-invoke-with-check) System.IO.FileInfo.CopyTo(string,bool)
at FileManager.CopyDataForMyGames (System.String sourceDirName, System.String destDirName) [0x0003c] in <7e65ba686d09415d895c68417ea46f10>:0
at FileManager.CopyDataForMyGames (System.String sourceDirName, System.String destDirName) [0x00079] in <7e65ba686d09415d895c68417ea46f10>:0
at MenuMain.Awake () [0x000c8] in <7e65ba686d09415d895c68417ea46f10>:0

Any clues how to solve it?
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ncc1701e
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Re: Can´t start the game

Post by ncc1701e »

OneDrive... Are you installing WP on your local DD?
Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.
dakar1971
Posts: 6
Joined: Thu Dec 01, 2022 4:33 pm

Re: Can´t start the game

Post by dakar1971 »

As far as I am aware, I am installing it to my hard drive. It seems my documents folder automatically copies everything in that folder to One Drive.
Is there anyway to solve this problem?.
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ncc1701e
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Re: Can´t start the game

Post by ncc1701e »

I am not sure. And you say that the same installation works for Warplan Europe?

Strange.
Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.
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AlvaroSousa
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Re: Can´t start the game

Post by AlvaroSousa »

The game is copying files to the One Drive. This is a known issue with one drive. I don't know why the system tries to put the files there.

The campaign files should be copying to.....

C:\Users\"user name"\Documents\My Games\WarPlan Pacific
C:\Users\"user name"\Documents\My Games\WarPlan

Do you have security software installed?
Try disabling One Drive when running the game for the fist time.

Make sure those directories exist and were created correctly.
Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3
dakar1971
Posts: 6
Joined: Thu Dec 01, 2022 4:33 pm

Re: Can´t start the game

Post by dakar1971 »

I am sorry to report that I am still out of luck.
I disabled one drive, erased and reinstalled war plan pacific and I still get this message:

UnloadTime: 0.485700 ms
UnauthorizedAccessException: Access to the path "C:\Program Files (x86)\Matrix Games\WarPlan Pacific\WarPlan Pacific_Data\Campaigns\China 1937\savedDates.txt" or "C:\Users\gepri\OneDrive\Documentos\My Games\WarPlan Pacific\Campaigns\China 1937\savedDates.txt" is denied.
at System.IO.File.InternalCopy (System.String sourceFileName, System.String destFileName, System.Boolean overwrite, System.Boolean checkHost) [0x00036] in <eae584ce26bc40229c1b1aa476bfa589>:0
at System.IO.FileInfo.CopyTo (System.String destFileName, System.Boolean overwrite) [0x00035] in <eae584ce26bc40229c1b1aa476bfa589>:0
at (wrapper remoting-invoke-with-check) System.IO.FileInfo.CopyTo(string,bool)
at FileManager.CopyDataForMyGames (System.String sourceDirName, System.String destDirName) [0x0003c] in <7e65ba686d09415d895c68417ea46f10>:0
at FileManager.CopyDataForMyGames (System.String sourceDirName, System.String destDirName) [0x00079] in <7e65ba686d09415d895c68417ea46f10>:0
at MenuMain.Awake () [0x000c8] in <7e65ba686d09415d895c68417ea46f10>:0

I have started the game as admin so I don´t know why it says it is an "UnauthorizedAccessException"
Also I made sure the directory
C:\Users\"user name"\Documents\My Games\WarPlan Pacific exists.
Any clue what to do?.
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ncc1701e
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Re: Can´t start the game

Post by ncc1701e »

When you have removed the game, did you erase this C:\Users\"user name"\Documents\My Games\WarPlan Pacific directory to be sure it is deleted?
Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.
bgrebs1
Posts: 3
Joined: Sat Dec 24, 2022 5:29 pm

Re: Can´t start the game

Post by bgrebs1 »

Did anyone ever get back to you on a fix? I updated the game with the current patch. And it stopped working.
It did the same as you described. I have installed and uninstalled using different drives. Still the same result. Have you contacted matrix customer support?
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AlvaroSousa
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Re: Can´t start the game

Post by AlvaroSousa »

If it didn't fix it I am sure we would have heard about it here.

I have no idea why it tried to install the game files in One Drive. The game creates the folders in a very specific spot.
Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3
dakar1971
Posts: 6
Joined: Thu Dec 01, 2022 4:33 pm

Re: Can´t start the game

Post by dakar1971 »

Well, in fact it didn´t fix it but I have been too busy to post here with Christmas and all that.
I have tried everything, installed and reinstalled lots of times but the game just won´t work.
I would like to have refund since this game is not working (not the other half of the bundle that works all right). What should I do to get it?.
bgrebs1
Posts: 3
Joined: Sat Dec 24, 2022 5:29 pm

Re: Can´t start the game

Post by bgrebs1 »

I finally got mine to work. I had to close my Avast virus software.
Maybe your anti -virus software is affecting it as well.
Just a thought
dakar1971
Posts: 6
Joined: Thu Dec 01, 2022 4:33 pm

Re: Can´t start the game

Post by dakar1971 »

Finally!. It was the antivirus, now the game runs perfectly! :D
Thanks a lot bgrebs1!
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AlvaroSousa
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Re: Can´t start the game

Post by AlvaroSousa »

This is good to know that the AV program can create this One Drive anomaly.
Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3
bgrebs1
Posts: 3
Joined: Sat Dec 24, 2022 5:29 pm

Re: Can´t start the game

Post by bgrebs1 »

Glad to hear that fixed your problem as well. Happy gaming.
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