Intro video issue

[bruce205]

Hey guys,

Having issue with opening video not being displayed fully. It is only showing a partial clip? In other words it shows up only as half an image. Can you help? I have windows scaling at 175 and/or 200 %. Thanks for any help!

[berto]

A "partial clip" as in cutting off before its conclusion? Or it runs through to completion but the display is clipped?

[bruce205]

Thanks Berto,

Video plays to conclusion but right half of video is cut off. The left side I can see but not the whole image/video. Does that make sense?

[berto]

Yeah, makes sense. Hard thing to fix, probably. We will look into it.

[bruce205]

Thanks Berto. For some reason it did play correctly for a short while months ago and can't remember if I messed up some settings
and now it won't work?! Its a neat video though!

[Jason Petho]

I suspect it is because you are using windows scaling, therefore the video is also scaled, so it is cut off

[bruce205]

I have windows scaling at 175 and sometimes 200. I did the fix to high DPI settings that you guys recommended.
What windows scaling option do you recommend? I just need to up it to see it well
Thanks for the help.

[bruce205]

Tried all the settings and scaling, no go. I did discover that it displays properly when executing the MP4 file from within the video file in the the game files. For what its worth ?