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Installation Problems - 10/20/2004 3:09:43 AM   
Terry

 

Posts: 2
Joined: 10/20/2004
Status: offline
Hi all,
I finally received my SPWAW-Generals Edition CD, when I try to install the game the installation wants a serial number. The game didn't come with a serial number, there is no way to register SPWAW on the web site (it isn't listed) and on my shipping notice it says SPWAW isn't serialized. What gives? How do I get the game to install without the serial number?
Thanks,
Terry.
Post #: 1
RE: Installation Problems - 10/21/2004 5:46:55 PM   
RolandRahn_MatrixForum

 

Posts: 588
Joined: 3/18/2001
From: Beloit, USA
Status: offline
Hi Terry,

I don't know how it works for the general edition, but for MCSE, Across th dnjiepr and WitP I got the serial number when I placed the order and in a confirmation email from Matrix.
You might get the serail number via the order state

http://www.matrixgames.com/support/myorderstatus.asp

or:
- Click 'Support'-tab on the top of this website
- Click on 'My order state'

In case that you lost your order number, too, you should be able to receive the desired information via your email-sddress/Credit card number.

Hope this helps,
Roland

(in reply to Terry)
Post #: 2
RE: Installation Problems - 10/22/2004 1:18:22 AM   
Terry

 

Posts: 2
Joined: 10/20/2004
Status: offline
Thanks Roland - Actually I did try all of those suggestions before I posted. I finally sent Matrix support an e-mail and they replied saying I wasn't the only one with the problem-they would get back to me. Next day they sent me another e-mail with my serial number.
Thanks again,
Terry.
PS. Now if I could only get the scroll speed to slow down I'd be set.

(in reply to RolandRahn_MatrixForum)
Post #: 3
RE: Installation Problems - 10/22/2004 5:32:52 AM   
RolandRahn_MatrixForum

 

Posts: 588
Joined: 3/18/2001
From: Beloit, USA
Status: offline
Hi Terry,

I'm glad to hear that your installation problem was fixed by Matrix.
For the scrollspeed, there is a 'Scroll delay' under Preferences - however, the scrollspeed while placing orders for artillery fire isn't affected by this.
But when issuing orders to units, it should slow down the scrollspeed of the map.

Roland

(in reply to Terry)
Post #: 4
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