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patch install problem

 
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patch install problem - 6/14/2021 11:22:20 PM   
budd


Posts: 2958
Joined: 7/4/2009
From: Tacoma
Status: online
I'm unable to browse to the directory where i have the game installed. it defaults to C drive and i can't change it. I've installed the game on another drive.

_____________________________

Enjoy when you can, and endure when you must. ~Johann Wolfgang von Goethe

"Be Yourself; Everyone else is already taken" ~Oscar Wilde

*I'm in the Wargamer middle ground*
I don't buy all the wargames I want, I just buy more than I need.
Post #: 1
RE: patch install problem - 6/15/2021 4:41:29 PM   
Erik Rutins

 

Posts: 36903
Joined: 3/28/2000
From: Vermont, USA
Status: online
Could you please post a DxDiag or your system specs?

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Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to budd)
Post #: 2
RE: patch install problem - 6/15/2021 9:57:33 PM   
budd


Posts: 2958
Joined: 7/4/2009
From: Tacoma
Status: online
Here you go. I just don't get a choice to browse to install location. Are the files available without the installer? unzip into game directory.

Attachment (1)

_____________________________

Enjoy when you can, and endure when you must. ~Johann Wolfgang von Goethe

"Be Yourself; Everyone else is already taken" ~Oscar Wilde

*I'm in the Wargamer middle ground*
I don't buy all the wargames I want, I just buy more than I need.

(in reply to Erik Rutins)
Post #: 3
RE: patch install problem - 7/7/2021 4:42:07 PM   
Joel Billings


Posts: 31739
Joined: 9/20/2000
From: Santa Rosa, CA
Status: online
Thanks for attaching the dxdiag report. A few days ago Erik mentioned that the installer programmer was away this week on vacation, but he expected to have this looked at when he returns. Sorry for the delay in getting back to you.

_____________________________

All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to budd)
Post #: 4
RE: patch install problem - 7/13/2021 1:22:01 PM   
HybridSpyda

 

Posts: 71
Status: offline
Hi budd,

We have updated the patch to include a page for changing your location, please grab it from the product page or 'My Page'.
Alternatively this link here will also work!

Happy Gaming!

_____________________________

Matthew Ravenwood

QA & Operations Manager


(in reply to Joel Billings)
Post #: 5
RE: patch install problem - 7/13/2021 10:22:59 PM   
budd


Posts: 2958
Joined: 7/4/2009
From: Tacoma
Status: online
Thanks for the follow up, patch installed just fine.

_____________________________

Enjoy when you can, and endure when you must. ~Johann Wolfgang von Goethe

"Be Yourself; Everyone else is already taken" ~Oscar Wilde

*I'm in the Wargamer middle ground*
I don't buy all the wargames I want, I just buy more than I need.

(in reply to HybridSpyda)
Post #: 6
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