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[Resolved] Update Failure

 
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[Resolved] Update Failure - 5/28/2021 2:38:17 PM   
hrfepo1

 

Posts: 48
Joined: 9/19/2017
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When I try to check for updates, I get the following message.

Error: Update information for Command Modern Operations could not be downloaded. Please contact Matrix Games for help.

Does anyone have a fix?

< Message edited by WSBot -- 6/1/2021 1:57:58 PM >


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RE: Update Failure - 5/28/2021 8:15:29 PM   
tylerblakebrandon

 

Posts: 113
Joined: 5/11/2020
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Your firewall is probably blocking the download. Make sure Matrix is a recognized site or temporarily shut off your firewall when updating.

(in reply to hrfepo1)
Post #: 2
RE: Update Failure - 5/28/2021 10:32:14 PM   
ultradave


Posts: 1336
Joined: 8/20/2013
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Matrix updater is wonky with a lot of installations. I've never been able to make it work, so I just download updates for CMO from the forum posting, or from the Matrix web site. Don't know why. It's not a firewall issue for me, but it just never works. I'm not the only one :-)

Dave

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Dave A.
"When the Boogeyman goes to sleep he checks his closet for paratroopers"

(in reply to tylerblakebrandon)
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RE: Update Failure - 5/28/2021 10:42:36 PM   
thewood1

 

Posts: 6203
Joined: 11/27/2005
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ditto...for years. Matrix doesn't appear too concerned about it.

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You are like puss filled boil on nice of ass of bikini model. You are nasty to everybody but then try to sweeten things up with a nice post somewhere else. That's nice but you're still a boil on a beautiful thing! - BDukes

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RE: Update Failure - 5/29/2021 12:02:54 AM   
ultradave


Posts: 1336
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I should add it's not just with CMO, but with any Matrix games.

Dave

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Dave A.
"When the Boogeyman goes to sleep he checks his closet for paratroopers"

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Post #: 5
RE: Update Failure - 5/29/2021 1:09:37 PM   
BDukes

 

Posts: 1429
Joined: 12/27/2017
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If you can, definitely go with Steam. It's not perfect but it seems to have eliminated many of the update issues across publishers.

Mike

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Post #: 6
RE: Update Failure - 5/29/2021 1:14:46 PM   
thewood1

 

Posts: 6203
Joined: 11/27/2005
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The best way is to get official updates from the matrixgames.com "my page" menu. You can download the latest official updates and installer. Then you can install the beta updates from the forum posts. It how I have to do it for every matrix non-Steam game.

_____________________________

You are like puss filled boil on nice of ass of bikini model. You are nasty to everybody but then try to sweeten things up with a nice post somewhere else. That's nice but you're still a boil on a beautiful thing! - BDukes

(in reply to BDukes)
Post #: 7
RE: Update Failure - 5/29/2021 1:50:14 PM   
hrfepo1

 

Posts: 48
Joined: 9/19/2017
Status: offline
Thank you all. It was my firewall. I don't know how it happened, because for 2 years it wasn't. Well, everything is OK now. Thanks all.

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