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RE: My Book has arrived - 4/20/2021 10:48:50 AM   
Phoenix100

 

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I didn't get any mail, pre-ordered on 3 march, so put in a support ticket and was told it was posted by Royal Mail (to Belgium....) almost a week ago. No notification mail, no tracking. And it hasn't yet arrived.

< Message edited by Phoenix100 -- 4/20/2021 10:49:02 AM >

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Post #: 31
RE: My Book has arrived - 4/20/2021 1:36:11 PM   
eastwindrain

 

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Unfortunately the UK has left the EU which might result in extra custom checks.

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RE: My Book has arrived - 4/20/2021 1:39:24 PM   
eastwindrain

 

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EvilSix, Please seek urgent medical advice.

< Message edited by eastwindrain -- 4/20/2021 1:40:45 PM >

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Post #: 33
RE: My Book has arrived - 4/20/2021 2:03:25 PM   
loki100


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the usual, very strong, reminder that even if you disagree with someone there is no excuse for being abusive in how you respond to them

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Post #: 34
RE: My Book has arrived - 4/20/2021 4:11:40 PM   
balto

 

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I am late to the party.., I always feared the Grigsby games due to their massiveness (not sure that is a word). I watched some youtubes and read some stuff.., I think I am going to get this. I am posting this to ask what is the 'thing' to get the printed manual? Am I too late? If I am, can I buy it and how much? Thanks.

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Post #: 35
RE: My Book has arrived - 4/20/2021 4:37:52 PM   
Erik Rutins

 

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quote:

ORIGINAL: EvilSix
How do we know if we got a book? I pre-ordered the boxed deluxe or whatever it was. I thought I was getting a book but didn't get any updates?


If you checked the box for the physical edition and paid the extra $20 plus shipping over the base priced, then you did order a manual and it will be shipped out as soon as possible. The first 1,000 manuals were air-shipped to our warehouse, but those were all spoken for in the pre-order phase, so post-release orders will be fulfilled from the manuals arriving by sea shipment, which means they'll be shipping out during May.

Regards,

- Erik



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Post #: 36
RE: My Book has arrived - 4/20/2021 4:38:54 PM   
Erik Rutins

 

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quote:

ORIGINAL: Phoenix100
I didn't get any mail, pre-ordered on 3 march, so put in a support ticket and was told it was posted by Royal Mail (to Belgium....) almost a week ago. No notification mail, no tracking. And it hasn't yet arrived.


On top of everything else, shipping times have been fairly unpredictable during the last pandemic year. I'd advise a bit more patience as it's likely just making its way through the system.


< Message edited by Erik Rutins -- 4/20/2021 4:39:01 PM >


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Post #: 37
RE: My Book has arrived - 4/20/2021 4:40:22 PM   
Erik Rutins

 

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quote:

ORIGINAL: balto
I am late to the party.., I always feared the Grigsby games due to their massiveness (not sure that is a word). I watched some youtubes and read some stuff.., I think I am going to get this. I am posting this to ask what is the 'thing' to get the printed manual? Am I too late? If I am, can I buy it and how much? Thanks.


Personally, if you can afford it I would absolutely advise getting the printed manual. They are still available, but orders placed now will be shipped in May once the additional manuals arriving by sea get to our warehouse. You'll still get the download version immediately and a free Steam key once we release it on Steam in the future.

Regards,

- Erik



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Post #: 38
RE: My Book has arrived - 4/20/2021 7:56:00 PM   
eastwindrain

 

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quote:

ORIGINAL: eastwindrain

EvilSix, Please seek urgent medical advice.


My apologies, sorry but it's all down to off the cuff workplace banter.

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Post #: 39
RE: My Book has arrived - 4/22/2021 7:36:07 PM   
Franciscus


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My book has NOT arrived yet...
Shipped from UK on April 12th, it is probably... somewhere (because we do not receive any tracking info)

I ordered a gadget from China that shipped on April 13. Free shipping, full tracking, arrived today...from the other side of the world...

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Post #: 40
RE: My Book has arrived - 4/22/2021 8:42:20 PM   
Bamilus


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My book arrived. It's well worth the weight and money. Well done, Matrix and 2by3 team.

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Post #: 41
RE: My Book has arrived - 4/22/2021 8:48:08 PM   
altipueri

 

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Blame it on the French trying to frustrate UK exports because of Brexit. :)

---

Saudades do Portugal

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Post #: 42
RE: My Book has arrived - 4/22/2021 9:40:20 PM   
JGerhard

 

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Ordered the game and manual on March 2, still have not gotten an email that my manual has shipped yet. Not very happy at this point in time.

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Post #: 43
RE: My Book has arrived - 4/23/2021 12:27:55 PM   
EvilSix

 

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quote:

ORIGINAL: eastwindrain


quote:

ORIGINAL: eastwindrain

EvilSix, Please seek urgent medical advice.


My apologies, sorry but it's all down to off the cuff workplace banter.


Thanks for nothing

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Post #: 44
RE: My Book has arrived - 4/23/2021 2:46:40 PM   
Erik Rutins

 

Posts: 36487
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quote:

ORIGINAL: JGerhard
Ordered the game and manual on March 2, still have not gotten an mail that my manual has shipped yet. Not very happy at this point in time.


Please see the latest update here:

http://www.matrixgames.com/forums/fb.asp?m=5005871

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Post #: 45
RE: My Book has arrived - 4/23/2021 4:48:20 PM   
Franciscus


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Well, my book arrived :)

Only a minor dent, and what a beauty it is !

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Post #: 46
RE: My Book has arrived - 4/24/2021 6:36:19 AM   
MishaTX


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Quick question: I ordered the game (digital) as soon as I could and I'm happily playing it (great game), but I'm now thinking about getting the manual as well. I know that I'll have to wait a while and I'm fine with that, but how do I go about it? I don't have to buy a second deluxe version, do I? I mean, I only need one copy of the actual game :)

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Post #: 47
RE: My Book has arrived - 4/24/2021 7:39:53 PM   
paulsan21075

 

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I am in Delaware, Ohio
Paul

(in reply to btd64)
Post #: 48
RE: My Book has arrived - 4/25/2021 4:39:32 AM   
Erik Rutins

 

Posts: 36487
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From: Vermont, USA
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quote:

ORIGINAL: MishaTX
Quick question: I ordered the game (digital) as soon as I could and I'm happily playing it (great game), but I'm now thinking about getting the manual as well. I know that I'll have to wait a while and I'm fine with that, but how do I go about it? I don't have to buy a second deluxe version, do I? I mean, I only need one copy of the actual game :)


Please see here:

https://www.matrixgames.com/forums/tm.asp?m=4993973


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Post #: 49
RE: My Book has arrived - 4/25/2021 6:25:46 AM   
MishaTX


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quote:

Please see here:

https://www.matrixgames.com/forums/tm.asp?m=4993973



Thanks! Ordered.

(in reply to Erik Rutins)
Post #: 50
RE: My Book has arrived - 4/27/2021 11:44:59 PM   
PIfOS

 

Posts: 10
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Good morning!

Another book arrived at tuesday 27th. near Heidelberg, Germany. Ordered on March 5th and got the confirmation email on saturday, April 24th.

Well done!

I love the Game and the Manual!

(in reply to MishaTX)
Post #: 51
RE: My Book has arrived - 4/27/2021 11:53:28 PM   
HardLuckYetAgain


Posts: 6074
Joined: 2/5/2016
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I got my book... A corner was crushed from the shipment, someone in postal had to have dropped the package. Also have a dent in the front top right side panel :( Non-box shipment from Europe to United States going to have problems and the bubble wrap didn't save the book :(

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Post #: 52
RE: My Book has arrived - 4/28/2021 1:15:10 PM   
gekkoguy35

 

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I've gotten my shipping notification! Hopefully it does ok during transit *crosses fingers*

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Post #: 53
RE: My Book has arrived - 4/28/2021 8:10:15 PM   
Sigwolfe


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The shipping to North America was definitely better when they had a warehouse over here. All of my previous hardcovers came well boxed and padded, and arrived in perfect condition when that was the case. I would imagine boxing them for overseas transport would have made the shipping costs even more cost prohibitive. That said, I was fortunate with my shipment this time, as I only had one dinged corner that I was able to bend back in reasonable condition. I could definitely see the potential for a less desirable condition with the current packing method, though, as HardLuck seems to have encountered.

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Post #: 54
RE: My Book has arrived - 4/28/2021 9:16:16 PM   
Bamilus


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My entire shipping envelope was in shreds when it got to my door but thankfully the bubble wrap preserved the rest. Not surprised to hear that you guys had some dings and dents, however, I got super lucky. They man handled that package during shipping.....

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RE: My Book has arrived - 4/29/2021 1:30:25 PM   
KGSG21

 

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What I'm impressed with on the entire War in the East 2 package is that for roughly 140 US - I'm out the door cheaper with a game AND this impressive hardbound manual - - for cheaper than buying a college text book. This is 2021 and I'm getting all this?!
And 40 of the above is shipping. The outlay isn't that far off from the old days of SPI and GDW/GRD for a same scope game considering that's 30-45 years ago and this is a starship compared to those old ox carts! Well done Matrix and 2 by 3.

(in reply to Bamilus)
Post #: 56
Book Arrived Damaged - 4/29/2021 4:21:01 PM   
chrisdrost

 

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My book arrived today in an envelope damaged. For what I paid for shipping I'm surprised and disappointed that is was not shipped in a box. Excellent game but the book was a waste of my money.

< Message edited by chrisdrost -- 4/29/2021 10:15:23 PM >

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Post #: 57
RE: My Book has arrived - 4/29/2021 6:57:44 PM   
btd64


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quote:

ORIGINAL: paulsan21075

I am in Delaware, Ohio
Paul



Lancaster, Ohio. I just received the book. Just a couple of dented corners. It was actually supposed to arrive tomorrow....GP

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RE: My Book has arrived - 4/29/2021 8:36:48 PM   
melnibonian

 

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Just received mine.

A really small dent on the top right corner but really nothing major.

I started going through it and can't put it down

Thank you all for your incredible work

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Post #: 59
RE: My Book has arrived - 4/29/2021 8:52:15 PM   
richfed

 

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Received my "encyclopedia set" yesterday. After spending my "game time" on War in the East 1 staring blankly at the screen, I decided to try War in the East 2 - warily, but the screenshots looked more inviting than its predecessor. With the arrival of this massive & beautiful manual, I should be able to have all my questions answered and finally learn to play a game that has such wide acclaim.

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Post #: 60
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