Matrix Games Forums

Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Windows 10 install fails

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [Current Games From Matrix.] >> [Napoleonics] >> Empires in Arms the Napoleonic Wars of 1805 - 1815 >> Windows 10 install fails Page: [1]
Login
Message << Older Topic   Newer Topic >>
Windows 10 install fails - 2/17/2021 6:02:48 PM   
yvesp


Posts: 2083
Joined: 9/12/2008
Status: offline
I've just bought the game.
Tried to install. However, the installer keeps stuck at the stage where it says installing eianw001.tpj.
The file seems to have been properly written (at least it exists and is not empty), but the installer is stuck.
The game shortcut never appears on my desktop.

Since this looks like the end of the installer (progress slider is full), I try to launch the game and get an error with serial number (pretty sure it's good ; tried more than once, believe me).

I contacted the company suppot but it was not helpful. It suggested installing using windows safe mode, something I've not had to do for more than 20 years. So I won't. I disabled the anti-virus to no avail.

Does anyone know of the best way to install this game ?

Thanks
Yves
Post #: 1
RE: Windows 10 install fails - 2/17/2021 7:36:50 PM   
ThomasJay

 

Posts: 61
Joined: 5/31/2018
Status: offline
Others and myself have had to install the game in safe mode. After that the updates install in normal mode and everything works fine. Bit of a p.i.t.a. but I found it worth it, hope you do as well.

(in reply to yvesp)
Post #: 2
RE: Windows 10 install fails - 2/18/2021 7:01:53 AM   
yvesp


Posts: 2083
Joined: 9/12/2008
Status: offline
Thanks.

Honestly, that's a real shame.
I'll think about this, but I'm unlikely to do so : a game that requires safe mode to install is obviously doing something normally not allowed.
There are other games out there that are good and do a better job with my computer : Matrix should think hard about this.

Too bad.
Yves

(in reply to ThomasJay)
Post #: 3
RE: Windows 10 install fails - 2/18/2021 7:46:08 PM   
Maple Leaf

 

Posts: 27
Joined: 3/7/2004
From: London,Ontario,Canada
Status: offline
The game installs correctly on Windows 10 machines if you follow this procedure:
Install the original v1.05 version of the game. In the EIA folder right click on the .exe file and select compatibility tab and set to Win XP service pk2.
Then reboot your computer.
Install v1.23.00 and set the compatibility tab as mentioned above. Reboot your computer again.
Then download the latest v1.23.07 beta and when unzipping it into your EIA folder allow it to overwrite the .exe file.
Your game will now run as it should on Windows 10 and when you first start the game in the lower right corner it will show v1.23.07

(in reply to yvesp)
Post #: 4
RE: Windows 10 install fails - 2/19/2021 2:34:32 PM   
pzgndr

 

Posts: 2973
Joined: 3/18/2004
From: Maryland
Status: offline

quote:

ORIGINAL: yvesp
a game that requires safe mode to install is obviously doing something normally not allowed.
Matrix should think hard about this.


The main issue is the original installer dates from 2008. Yes it’s a pita but still works. Matrix does intend to update the installer after this next official update v1.23.08 is released. That should allow players to make a single install without hassles. I expect future updates can be simpler, just a new EXE since hopefully the larger data files and such won’t need updating.

_____________________________

Bill
Empires in Arms Development Team

(in reply to yvesp)
Post #: 5
RE: Windows 10 install fails - 2/27/2021 3:49:25 PM   
yvesp


Posts: 2083
Joined: 9/12/2008
Status: offline
Thanks for the info.

I'll wait.

(in reply to pzgndr)
Post #: 6
Page:   [1]
All Forums >> [Current Games From Matrix.] >> [Napoleonics] >> Empires in Arms the Napoleonic Wars of 1805 - 1815 >> Windows 10 install fails Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.234