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RE: No refund police - 1/5/2021 9:50:51 PM   
Zovs


Posts: 5780
Joined: 2/23/2009
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quote:

ORIGINAL: PeteS

You will keep my money, you are no better than common thieves.




This is what is preventing you from success.



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(in reply to PeteS)
Post #: 31
RE: No refund police - 1/5/2021 9:56:17 PM   
RangerJoe


Posts: 12524
Joined: 11/16/2015
From: My Mother, although my Father had some small part.
Status: online

quote:

ORIGINAL: PeteS

Who said anything about an open ended refund policy? If you don't have the facility to make it possible for people to get their money back if something is unable to be made to work, then you should absolutely make it that way. That is what is fair. Fair? Fair to whom? I am out the money and you want to talk about fair? More nonsense from you people. What legion of people might do has nothing to do with me. I have gotten nothing from this place but insults and condescension.
I have read the read me file, I tried the extensions and troubleshooter, still nothing.

zakblood said "sorry to see you go" then he tried to talk some bullshit to me and said 99% of sites don't give refunds.
Then some clown rangerjoe shot his mouth off. By the way rangerjoe, **** you.



Oh, so polite.

By the way, what makes you think that I am a clown?

Have you tried installing the game using Seabee? Did you even post over there? Did you even post on any specific WITP:AE thread?

_____________________________

Seek peace but keep your gun handy.

I'm not a complete idiot, some parts are missing!

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(in reply to PeteS)
Post #: 32
RE: No refund policy - 1/5/2021 9:59:31 PM   
RangerJoe


Posts: 12524
Joined: 11/16/2015
From: My Mother, although my Father had some small part.
Status: online

quote:

ORIGINAL: PeteS

So I just received an email from a rangerjoe, his help was to call me a crybaby because I complained about the no refund policy. This is also unacceptable. I have done all of the things advised to try, none has worked. The site mods have only insulted my intelligence and called me a crybaby. When I purchase something and it can't be made to work and no refund is available, then I feel like I have been robbed. On top of that I get insulted by your people.


I am not a site mod. I am just a consumer who plays WIPT:AE using a windows 10 machine. I never sent you any email.

_____________________________

Seek peace but keep your gun handy.

I'm not a complete idiot, some parts are missing!

“Illegitemus non carborundum est (“Don’t let the bastards grind you down”).”
― Julia Child


(in reply to PeteS)
Post #: 33
RE: No refund police - 1/5/2021 10:00:30 PM   
RangerJoe


Posts: 12524
Joined: 11/16/2015
From: My Mother, although my Father had some small part.
Status: online

quote:

ORIGINAL: PeteS

Who is this rangerjoe and where does he get off insulting me. Someone should look into this. Thanks


I am me and no one else.

_____________________________

Seek peace but keep your gun handy.

I'm not a complete idiot, some parts are missing!

“Illegitemus non carborundum est (“Don’t let the bastards grind you down”).”
― Julia Child


(in reply to PeteS)
Post #: 34
RE: No refund police - 1/5/2021 10:00:39 PM   
PeteS

 

Posts: 22
Joined: 1/4/2021
Status: offline
Until now, I have used Steam, they have a refund policy. If a game can't be made to work, regardless if it is user problem or whatever, you can get your money back. That is only fair. I don't understand why that concept is so difficult to grasp. This site seems more interested in clanning up and showing me that I am wrong, while you are not dealing with me or my issues at all. The admins have only provided excuses. And one guy rangerjoe from nowhere starts to insult me. I spent many hours yesterday doing the suggested fixes in the read me. It hasn't helped. But your helpers have only said that I must not have done that, we all know what happens when we assume.
I suggest that when someone brings up an issue with your site, that you actually think about intelligently, instead of just telling me I am wrong. You guys seem to be very closed minded, as you don't take suggestions very well.
Lobster, when someone is pocketing my money, I will rant.

(in reply to Mobeer)
Post #: 35
RE: No refund police - 1/5/2021 10:02:23 PM   
RangerJoe


Posts: 12524
Joined: 11/16/2015
From: My Mother, although my Father had some small part.
Status: online

quote:

ORIGINAL: PeteS

Thank you ThomasJay, You are the only one to respond with at least some respect. I have spent money here, and I deserve that at least. You might teach some of these others about how to speak to people. I have tried many of the fixes that have been suggested. I will try more. It seems I have no choice but to try even more, or I am just out the money. As far as Rangerjoe, he isn't a mod I guess, but he ought to shut his mouth, he is making you all look like a bunch of jack asses. Thank you


So you are actually insulting everyone else here but yourself. That is a good way to get assistance.

_____________________________

Seek peace but keep your gun handy.

I'm not a complete idiot, some parts are missing!

“Illegitemus non carborundum est (“Don’t let the bastards grind you down”).”
― Julia Child


(in reply to PeteS)
Post #: 36
RE: No refund police - 1/5/2021 10:12:59 PM   
RangerJoe


Posts: 12524
Joined: 11/16/2015
From: My Mother, although my Father had some small part.
Status: online

quote:

ORIGINAL: Zovs


quote:

ORIGINAL: PeteS

You will keep my money, you are no better than common thieves.




This is what is preventing you from success.




I would rather be an uncommon thief than just a plain, old, common thief.

_____________________________

Seek peace but keep your gun handy.

I'm not a complete idiot, some parts are missing!

“Illegitemus non carborundum est (“Don’t let the bastards grind you down”).”
― Julia Child


(in reply to Zovs)
Post #: 37
RE: No refund police - 1/5/2021 10:16:05 PM   
RangerJoe


Posts: 12524
Joined: 11/16/2015
From: My Mother, although my Father had some small part.
Status: online

quote:

ORIGINAL: Mobeer

quote:

ORIGINAL: Lobster
Most sites do not give refunds. Even if you bought it at a brick and mortar store and broke the plastic seal you would not get a refund. No one knows you or if you can be trusted. Mind reading is not a thing. Do as Zovs says. If you are really serious about playing the game you can get your issue fixed. If you only care about a rant then no one can help you. Sorry. Have a nice day.


Not really true of shops - you can take items back for refund much more easily on the basis they are faulty. I have done it before a few times. Refunded games with Amazon as well without difficulty, again based upon consumer rights.

What makes this case more difficult is that War in the Pacific is described in the store as compatable with "Windows Vista / 7 / 8" but not Windows 10. But I am slightly puzzled - War in the Pacific also shows as discontinued in the Matrix Games store?

If you really get nowhere with a refund and originally paid by credit card then consider doing a chargeback - the merchant can dispute it but has to respond.


War in the Pacific and War in the Pacific:Admiral Edition are two different games.

_____________________________

Seek peace but keep your gun handy.

I'm not a complete idiot, some parts are missing!

“Illegitemus non carborundum est (“Don’t let the bastards grind you down”).”
― Julia Child


(in reply to Mobeer)
Post #: 38
RE: No refund police - 1/5/2021 10:24:59 PM   
PeteS

 

Posts: 22
Joined: 1/4/2021
Status: offline
Zovs once again, you are more interested in trying to prove me wrong than helping. Now rangerjoe is back, started with you and your mouth.

(in reply to RangerJoe)
Post #: 39
RE: No refund police - 1/5/2021 10:39:57 PM   
Mobeer


Posts: 656
Joined: 1/17/2007
Status: offline
quote:

ORIGINAL: RangerJoe
War in the Pacific and War in the Pacific:Admiral Edition are two different games.


I know - but the original issue was said to be with War in the Pacific, which isn't available in the store anymore.

(in reply to RangerJoe)
Post #: 40
RE: No refund police - 1/5/2021 11:40:24 PM   
VPaulus

 

Posts: 3598
Joined: 6/23/2011
From: Portugal
Status: online
Thread closed.

(in reply to Mobeer)
Post #: 41
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