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SOW GB and WL Runtime error

 
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SOW GB and WL Runtime error - 11/18/2020 9:50:08 PM   
Steveonfirst


Posts: 36
Joined: 10/16/2012
Status: offline
I have owned SOW Gettysburg and Waterloo since released. Have had no problems since the purchase. Recently, MS updated my computer with MS Edge browser. I don't know what other upgrades were included, but ever since get a runtime error message when I try to open/play the SOW apps. I researched on line and tried a number of fixes, but no joy. Error message follows:

"This application has requested the Runtime to terminate it in an unusual way. Please contact the application support team for more information."

I would appreciate any guidance towards resolving this issue. I love the games, many happy hours playing the base games and the mods.

Regards, Hancock.

_____________________________

Hancock The Superb

"There are times when a corp commander's life does not count.." Major General W.S. Hancock- "Thunderbolt of the Army of the Potomac"
Post #: 1
RE: SOW GB and WL Runtime error - 11/21/2020 7:28:48 PM   
zakblood


Posts: 22472
Joined: 10/4/2012
Status: offline
anything to do with runtime errors, normally means run the pre requisites again and or repair

only one the game uses is DirectX

which is in the game install folder called _CommonRedist

good luck

(in reply to Steveonfirst)
Post #: 2
RE: SOW GB and WL Runtime error - 11/21/2020 9:50:48 PM   
Steveonfirst


Posts: 36
Joined: 10/16/2012
Status: offline
Thanks, Zak. Did some research on that, but not a tech genius. When you say run the prerequisites again, what is that process. Also, would deleting and reinstalling the most recent DirectX app be a possible solution.

Again, thanks for responde.

_____________________________

Hancock The Superb

"There are times when a corp commander's life does not count.." Major General W.S. Hancock- "Thunderbolt of the Army of the Potomac"

(in reply to zakblood)
Post #: 3
RE: SOW GB and WL Runtime error - 11/22/2020 6:42:20 AM   
zakblood


Posts: 22472
Joined: 10/4/2012
Status: offline
the game only uses DirectX 9.0c if memory serves me right, or what ever is in the folder mentioned, so just install that

having a later version doesn't apply, as there not backwards compatible either, so would need all versions, one version for each game, as windows 10 comes with version 12 only

https://answers.microsoft.com/en-us/windows/forum/games_windows_10/directx-9-on-windows-10/7b7cec82-4a6d-4bb8-b7a5-3889aae764c1


for the download link to re install

< Message edited by zakblood -- 11/22/2020 7:42:33 AM >

(in reply to Steveonfirst)
Post #: 4
RE: SOW GB and WL Runtime error - 11/26/2020 12:05:28 PM   
Steveonfirst


Posts: 36
Joined: 10/16/2012
Status: offline
Many thanks, Zak. I'll try that solution and get back with results, may answer questions others may have on the same topic.

Hope you have a relaxing Thanksgiving holiday.

_____________________________

Hancock The Superb

"There are times when a corp commander's life does not count.." Major General W.S. Hancock- "Thunderbolt of the Army of the Potomac"

(in reply to zakblood)
Post #: 5
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