Matrix Games Forums

Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

PBEM++ login doesn't work

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [New Releases from Matrix Games] >> Flashpoint Campaigns Series >> Tech Support >> PBEM++ login doesn't work Page: [1]
Login
Message << Older Topic   Newer Topic >>
PBEM++ login doesn't work - 10/12/2020 4:49:28 PM   
Joqqemanzinho

 

Posts: 11
Joined: 6/21/2018
Status: offline
I had saved my login details on the PBEM++ login screen and it worked without fault until now, including earlier today. Now what it does is give me error "This serial nubmer appears to be registered to another user. Is your user name correct?", and of course it is correct. Cannot do anything about it though...

edit. i notice there is a similar problem for Steam version but I am not using it and also that was 2015 so I assume it's different version in many ways..

< Message edited by Joqqemanzinho -- 10/12/2020 5:01:08 PM >
Post #: 1
RE: PBEM++ login doesn't work - 10/13/2020 2:27:02 AM   
tex_ka95

 

Posts: 86
Joined: 11/27/2007
Status: offline

quote:

ORIGINAL: Joqqemanzinho

I had saved my login details on the PBEM++ login screen and it worked without fault until now, including earlier today. Now what it does is give me error "This serial nubmer appears to be registered to another user. Is your user name correct?", and of course it is correct. Cannot do anything about it though...

edit. i notice there is a similar problem for Steam version but I am not using it and also that was 2015 so I assume it's different version in many ways..

Similar issues with War in the East today.

(in reply to Joqqemanzinho)
Post #: 2
RE: PBEM++ login doesn't work - 10/13/2020 9:02:48 AM   
Secret45

 

Posts: 22
Joined: 1/29/2020
Status: offline
I also got an Error since yesterday when logging in for PBEM, but mine says Player login Error and that the script can't connect to db. Although Singleplayer works fine. I added a screenshot of this error to my post




Attachment (1)

(in reply to tex_ka95)
Post #: 3
RE: PBEM++ login doesn't work - 10/17/2020 12:39:53 PM   
CapnDarwin


Posts: 7748
Joined: 2/12/2005
From: Newark, OH
Status: offline
Guys, it seems like there have been a number of issues with the PBEM++ server. If you get errors I would suggest contacting Matrix Support directly as they are better positioned to deal with server issues than we are.

_____________________________

Work on Southern Storm continues as we squish bugs and work on features.

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to Secret45)
Post #: 4
RE: PBEM++ login doesn't work - 10/18/2020 8:43:39 PM   
Erik Rutins

 

Posts: 34569
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Hi guys, there was a change to move the old PBEM1 system to a new server. We're investigating these issues and will work to resolve them ASAP.

_____________________________


Erik Rutins
Director of Product Development




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to CapnDarwin)
Post #: 5
RE: PBEM++ login doesn't work - 10/19/2020 12:58:32 PM   
Erik Rutins

 

Posts: 34569
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Hi Everyone,

We believe these issues have been resolved. Please let us know if you experience any other problems.

Regards,

- Erik


_____________________________


Erik Rutins
Director of Product Development




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Erik Rutins)
Post #: 6
RE: PBEM++ login doesn't work - 10/21/2020 5:34:49 PM   
Joqqemanzinho

 

Posts: 11
Joined: 6/21/2018
Status: offline

quote:

ORIGINAL: Erik Rutins

Hi Everyone,

We believe these issues have been resolved. Please let us know if you experience any other problems.

Regards,

- Erik



I don't know if new games will work but old matches don't load. Sent a troubleshooting ticket with screenshot through mail as well.

(in reply to Erik Rutins)
Post #: 7
Page:   [1]
All Forums >> [New Releases from Matrix Games] >> Flashpoint Campaigns Series >> Tech Support >> PBEM++ login doesn't work Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.125