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Game doesn't start

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All Forums >> [New Releases from Matrix Games] >> Thirty Years' War >> Tech Support >> Game doesn't start Page: [1]
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Game doesn't start - 6/21/2020 10:34:59 PM   


Posts: 4
Joined: 5/23/2020
Status: offline
Hi everyone!

After some time of not playing the game, I decided to install it on my new computer (Windows 10 Home). Now it doesn't start both from Steam and from C://Program Files (x86)/Steam/... It stops at the loading screen saying "Loading Data... 1/3".

I tried to run as admin but it didn't help. On the other hand, once the game did start, but I could replicate this successful behavior.

Any suggestions?
Post #: 1
RE: Game doesn't start - 11/30/2020 6:47:28 PM   

Posts: 22512
Joined: 10/4/2012
Status: offline
Attach the !Main log.txt file to your post.

You can find the log file in your Windows documents folder at:
...\Thirty Years War\TYW\Logs

and also a report, thanks

Could you please also attach a DxDiag report file to your message?

How to get a DxDiag report file:

1. Click on "START" (on Windows 8/10 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8/10)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your message

(in reply to StasSche)
Post #: 2
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