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Order is stuck on PROCESSING

 
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Order is stuck on PROCESSING - 6/4/2020 3:11:59 PM   
willgamer


Posts: 835
Joined: 6/2/2002
From: Huntsville, Alabama
Status: offline
After hitting SUBMIT, my order just sits there on PROCESSING.

Should it take more than a minute?

update-

SOLVED!

In my case, using Firefox instead of Google, did the trick.

Solution was given by Matrix Support team; Thanks!

< Message edited by willgamer -- 6/4/2020 4:00:18 PM >


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RE: Order is stuck on PROCESSING - 6/4/2020 3:18:06 PM   
AttuWatcher

 

Posts: 489
Joined: 6/25/2009
From: Hex 181, 36
Status: offline
It may take awhile. Mine took probably 2 minutes.

(in reply to willgamer)
Post #: 2
RE: Order is stuck on PROCESSING - 6/4/2020 3:24:23 PM   
Strategiusz


Posts: 231
Joined: 9/13/2008
From: Upper Silesia, Poland
Status: offline
In my case it is even 10 minutes. I have tried a few times with no success.

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RE: Order is stuck on PROCESSING - 6/4/2020 3:25:47 PM   
border10


Posts: 28
Joined: 3/12/2011
Status: offline
Same here. It's been processing for 20 minutes.

(in reply to AttuWatcher)
Post #: 4
RE: Order is stuck on PROCESSING - 6/4/2020 3:44:37 PM   
border10


Posts: 28
Joined: 3/12/2011
Status: offline
Any luck with your order willgamer and Strategiusz? There's always a delay with my bank posting purchases so I won't know if mine actually processed for a day or two.

(in reply to border10)
Post #: 5
RE: Order is stuck on PROCESSING - 6/4/2020 3:47:25 PM   
border10


Posts: 28
Joined: 3/12/2011
Status: offline
I've not received an email confirmation and the game is not in My Games. I'll wait a little longer and try again.

(in reply to border10)
Post #: 6
RE: Order is stuck on PROCESSING - 6/4/2020 3:57:41 PM   
L0ckAndL0ad


Posts: 183
Joined: 4/13/2018
From: Pale Blue Dot
Status: offline
Same here. ~10 minutes so far and still "PROCESSING". This is the first time I use this particular payment method though, so I'm not sure if it's my fault or not.

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RE: Order is stuck on PROCESSING - 6/4/2020 3:59:31 PM   
willgamer


Posts: 835
Joined: 6/2/2002
From: Huntsville, Alabama
Status: offline
SOLVED!

In my case, using Firefox instead of Google, did the trick.

Solution was given by Matrix Support team; Thanks!

_____________________________

Rex Lex or Lex Rex?

(in reply to L0ckAndL0ad)
Post #: 8
RE: Order is stuck on PROCESSING - 6/4/2020 4:33:14 PM   
Strategiusz


Posts: 231
Joined: 9/13/2008
From: Upper Silesia, Poland
Status: offline
In my case the trick did Chromium instead of Firefox.

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Post #: 9
RE: Order is stuck on PROCESSING - 6/4/2020 5:41:17 PM   
border10


Posts: 28
Joined: 3/12/2011
Status: offline
Thanks willgamer and Strategiusz. I tried with Firefox and had the same issue. I paid via Paypal and it worked.

(in reply to Strategiusz)
Post #: 10
RE: Order is stuck on PROCESSING - 6/5/2020 7:17:46 PM   
balto

 

Posts: 1072
Joined: 3/4/2006
From: Maryland
Status: offline
I have not ordered from Matrix in years since Steam. And this is not working. M-Fer. Why is this happening! F! I give up. I will wait for it to come on Steam.., god damn-it.

(in reply to border10)
Post #: 11
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