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CTD when trying to open a PBEM file

 
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CTD when trying to open a PBEM file - 6/2/2020 5:00:56 PM   
Manfred

 

Posts: 130
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Joined: 8/19/2004
From: France
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Hi, I am currently playing a PBEM game (challenge ID 189593) and when I am trying to play my turn, after the options screen, the game is loading as usual, then the music stops and the game crashes to desktop before I have the option to view the replay.
Is the PBEM file corrupted, and if yes is it possible to correct it ?

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"Nous vaincrons parce que nous sommes les plus forts."
Paul Reynaud, 20/03/1940
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RE: CTD when trying to open a PBEM file - 6/2/2020 5:51:36 PM   
Hubert Cater

 

Posts: 4016
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Joined: 7/22/2013
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Hi Manfred,

Sorry to hear about the trouble. The only thing I can try is to roll back to the previous turn (it is an option I have access to on the server) which I've now just done.

Let me know if this helps,
Hubert

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(in reply to Manfred)
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RE: CTD when trying to open a PBEM file - 6/2/2020 9:24:52 PM   
Manfred

 

Posts: 130
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Joined: 8/19/2004
From: France
Status: offline
Hi Hubert. You rolled back to a previous turn ? I don't know if my opponent played again its turn, but I received a mail to tell me that it was my turn to play.
I tried again to join the game, but it still crashes after the options screen.
any clue ?

_____________________________

"Nous vaincrons parce que nous sommes les plus forts."
Paul Reynaud, 20/03/1940

(in reply to Hubert Cater)
Post #: 3
RE: CTD when trying to open a PBEM file - 6/2/2020 10:41:43 PM   
Manfred

 

Posts: 130
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Joined: 8/19/2004
From: France
Status: offline
I finally uninstalled and installed the game again, now it works.

_____________________________

"Nous vaincrons parce que nous sommes les plus forts."
Paul Reynaud, 20/03/1940

(in reply to Manfred)
Post #: 4
RE: CTD when trying to open a PBEM file - 6/3/2020 1:36:35 PM   
Hubert Cater

 

Posts: 4016
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Joined: 7/22/2013
Status: offline
Good to hear it is now working again.

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(in reply to Manfred)
Post #: 5
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