Shannon V. OKeets
From: Honolulu, Hawaii
Once frozen, it's un-kickable, that is, once you are sure there's no hidden dialog box waiting for you to click something on. If it's not that, then you either have a game that cannot be advanced to the next phase or you are looking at a Madexcept. These are unrecoverable situations. All you can do is load a prior save that is close to where you are and find a way to play around it.
Mad Except messages can sometimes be ignored. You just click on "Continue Application" to resume play.
However, check that messages are still being exchanged between the two computers. If one player is moving units, make sure the units are moving on the other computer. If they are, then the computers are sending and receiving information. If the unit aren't moving on the other computer, you will need to go back to the last saved game and restart from there.
Perfection is an elusive goal.