it's plain and simple, if it's slower for you, then yes hardware is an issue, or permissions etc, install as admin and run as admin, there are no permissions issue
laptops are slower, for a start they use 5400 speed hard drives, sometimes better, so depends on age,,,
then you have CPU, laptop, forget it, as running on batteries can be 4 times slower than the same speed desktop.
memory, normally again the cheapest of the cheap in laptops and most desktop unless gaming rigs.
add in to the equation than most of you load that much junk on startup your windows 10 install may take all day to load, lol, where as a good windows 10 install on a SSD will be less than 8 to 12 seconds from a cold boot on a desktop, on a fresh install, nothing but default running and installed...
errors that can be replicated can be fixed, errors which are your own, can only be sorted if you post in the tech report section, where as more details of your hardware will be asked, then advice given to a given setup will be received to make it run as good as your hardware and whatever software your using, as long as it doesn't conflict, which then options are uninstall it, or the game, as we can't re write your other programs for you to work with a game, same as drivers, if they work great, if they don't, same answer replies, add X to the power of 10 into the equation then any other program or driver could conflict, if it isn't a known one or your using something rare or odd, it happens, but nobody supports games better than this company, end of,...
simple questions to ask yourself if your having issues, when others aren't,...
how old is my windows installation?
1,2,3 or more years old?
so is it a clean install of windows, or a upgrade from etc?
your running windows 10, which version? are you using the latest? have you had it since day one, if so, then if your on the latest version, your already have had 4 previous versions of windows 10 installed already on your pc, the best advice to all this questions is, a clean install fixes almost anything.
i do a clean install of windows 10 every 3 to 4 months, reasons, are many, but most of all i run a lot of stuff, installing and removing, plain and simple, so it's easier to do a fresh install, which fixes any error i may have, than it is to post i have a error with a given XYZ and then find out it's at my end, scan every driver you have and have a link to there makers saved in your online browser account, so when you install windows, all your links are there and you can grab the latest, if you already haven't burnt the latest to disk or onto a thumb drive, you have your car serviced but you think your pc will be error free for every and a day with no handy work being done on your own?
life's not this simple
< Message edited by zakblood -- 12/30/2019 12:52:02 PM >