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Fatal Error 300 - 12/7/2019 12:19:29 PM   
John 3rd


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Hi Gang.

I am terrible with tech. Just completed a separate AE install of Big B's Mod and now my install I am using to play Sean with in our Fall 1943 Campaign comes up with Fatal Error 300. It doesn't let me get in at all.

Have I screwed it up somehow with other game install?

How do I fix?

This is the screenshot:




Attachment (1)

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RE: Fatal Error 300 - 12/7/2019 12:25:19 PM   
John 3rd


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Here is my desktop showing both installs. The new install works just fine. I've downloaded the game from Matrix, done the Update, and am getting ready to download all Brian's files.

Didn't touch the other install that now gives the 300 error...





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RE: Fatal Error 300 - 12/7/2019 12:28:36 PM   
Yaab


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Error 300 appears when you have two installs of WITP:AE with different serial numbers on one computer.

https://www.matrixgames.com/forums/tm.asp?m=1744159

< Message edited by Yaab -- 12/7/2019 12:29:14 PM >

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RE: Fatal Error 300 - 12/7/2019 12:32:13 PM   
John 3rd


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I could not find my old disk so I picked up a new copy. What do I do about that?


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RE: Fatal Error 300 - 12/7/2019 12:56:26 PM   
btd64


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John, In the matrix site, under MY Page, or something, Look thru your games and find AE. There is a complete DL for the game dated sept. 10, 2009. try that. Just make sure that you use the correct serial number....GP

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RE: Fatal Error 300 - 12/7/2019 12:56:43 PM   
Yaab


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Well, I guess you have to stick with one serial only and remove the installs using the other serial from your computer. Backup the saves. Use IObit Uninstaller to for uninstalls and clearing of the Registry.

EDIT: Or ask the Matrix Support for a workaround. Maybe there is actually a way to have two installs with different serials.

< Message edited by Yaab -- 12/7/2019 12:58:23 PM >

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RE: Fatal Error 300 - 12/7/2019 12:57:52 PM   
John 3rd


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quote:

ORIGINAL: btd64

John, In the matrix site, under MY Page, or something, Look thru your games and find AE. There is a complete DL for the game dated sept. 10, 2009. try that. Just make sure that you use the correct serial number....GP


Bless you! Didn't THINK about that option. Am stupid. STUPID!


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RE: Fatal Error 300 - 12/7/2019 12:58:58 PM   
John 3rd


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quote:

ORIGINAL: Yaab

Well, I guess you have to stick with one serial only and remove the installs using the other serial from your computer. Backup the saves. Use IObit Uninstaller to for uninstalls and clearing of the Registry.


Thank You Sir.

Have to go to work and will then settle this issue after we host a wine-tasting. Hmmmmm...good wine....

Perhaps I should wait to fix this until the GOOD WINE has worn off??!!

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RE: Fatal Error 300 - 12/7/2019 1:27:48 PM   
HansBolter


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Fatal Errors are NEVER fatal and NEVER result in the death of either the computer or the software.

Have never been able to handle such unmitigated hype.

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RE: Fatal Error 300 - 12/7/2019 2:39:38 PM   
BillBrown


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The serial number gets written into the Windows registry and it is checked when you run the game.
There is only one entry, so if you install with a different serial number it gets over written.
If the two do not match then you get an error.
The fatal part is that the program will not run.

< Message edited by BillBrown -- 12/7/2019 2:41:04 PM >

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RE: Fatal Error 300 - 12/7/2019 3:52:45 PM   
geofflambert


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Is there a way to look up that serial number, if like John, you misplaced the disk?

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RE: Fatal Error 300 - 12/7/2019 4:08:17 PM   
Anachro


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The best way to solve this is just to use the new virgin installation of WiTP with his new disk. Copy the vanilla folder to desktop and reinstall the version of the BTS mod we are using.

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RE: Fatal Error 300 - 12/7/2019 4:29:37 PM   
Kull


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quote:

ORIGINAL: geofflambert

Is there a way to look up that serial number, if like John, you misplaced the disk?


If you buy it electronically or register a hard copy with Matrix, it's right there on "My Page", which is one of the options at the Matrix "store".

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RE: Fatal Error 300 - 12/7/2019 4:56:28 PM   
BillBrown


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I have my install, update and text file with serial number in two locations on my computer and on two separate external hard disks.
You do not have to use the CD.

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RE: Fatal Error 300 - 12/7/2019 8:17:48 PM   
BBfanboy


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quote:

ORIGINAL: BillBrown

I have my install, update and text file with serial number in two locations on my computer and on two separate external hard disks.
You do not have to use the CD.

When I had to download the basic game I set the download to "Save" rather than install. I then made a copy of the compressed game file on a USB drive before running the downloaded file to complete the install. Hereafter, I will not have to go to Matrix to reinstall or make a new install of the base game.

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RE: Fatal Error 300 - 12/7/2019 11:32:41 PM   
LLT0407

 

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I love your Akagi desktop... I am a HUGE KAGA fan myself... Akagi is a close second

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RE: Fatal Error 300 - 12/8/2019 3:04:18 PM   
John 3rd


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Thanks. That is half the picture and the other half, of course, has your favorite!

Will try Matrix first for my original Serial Number and Download, delete the new game install, and then use the Matrix info to create the new install. IF I read everyone else correctly the new install from the OLD (2009) purchase will then place the correct info on Sean and I's match and we are back in business.

Is that essentially correct?


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RE: Fatal Error 300 - 12/8/2019 3:05:48 PM   
John 3rd


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Here you go LLT!





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< Message edited by John 3rd -- 12/8/2019 3:06:25 PM >


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RE: Fatal Error 300 - 12/8/2019 3:07:35 PM   
btd64


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Your original Serial number should be under the "My Page" tab on the Matrix site....GP

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RE: Fatal Error 300 - 12/8/2019 3:13:41 PM   
John 3rd


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Will try this once my CHIEFS--hopefully and with respect to Sean--CRUSH Tom Brady and the Patriots!

BANZAI!

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RE: Fatal Error 300 - 12/8/2019 3:17:07 PM   
BillBrown


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quote:

ORIGINAL: btd64

Your original Serial number should be under the "My Page" tab on the Matrix site....GP


I wonder if that is new, I don't remember it before, but I do not go to that page very often.

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RE: Fatal Error 300 - 12/8/2019 3:22:56 PM   
Zorch

 

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quote:

ORIGINAL: John 3rd

Will try this once my CHIEFS--hopefully and with respect to Sean--CRUSH Tom Brady and the Patriots!

BANZAI!

+1,000,000

When I saw '300 Fatal Error', I thought it was about 300: Rise of the Spartans. They had a lot of fatal errors.

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RE: Fatal Error 300 - 12/8/2019 3:26:36 PM   
btd64


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From: Mass. USA. now in OHIO
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quote:

ORIGINAL: BillBrown


quote:

ORIGINAL: btd64

Your original Serial number should be under the "My Page" tab on the Matrix site....GP


I wonder if that is new, I don't remember it before, but I do not go to that page very often.


The My Page is new but not having access to your list of serial numbers....GP

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I don't like paying for the same real estate twice..Gen. George S. Patton

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RE: Fatal Error 300 - 12/9/2019 11:13:12 PM   
John 3rd


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I'll tell you that this really worked! I went in, got logged-in, and found what I needed. It took all of ten minutes fix the issue.

Well done all and THANKS!


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