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Unable to access Seeking Opponent database

 
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Unable to access Seeking Opponent database - 12/2/2019 12:02:42 AM   
franklin1000

 

Posts: 16
Joined: 4/16/2005
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Unable to access Seeking Opponent database

when I log in I get this. How do I fix this
NetPlayReg is correct
Post #: 1
RE: Unable to access Seeking Opponent database - 12/2/2019 9:31:57 PM   
AxelNL


Posts: 2335
Joined: 9/24/2011
From: The Netherlands
Status: offline

quote:

ORIGINAL: franklin1000

Unable to access Seeking Opponent database

when I log in I get this. How do I fix this
NetPlayReg is correct


The netplay server has been instable from time to time. I noticed yesterday long waiting times and crashes.

(in reply to franklin1000)
Post #: 2
RE: Unable to access Seeking Opponent database - 12/3/2019 10:22:53 AM   
franklin1000

 

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Joined: 4/16/2005
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sad
so, netplay does not work, leaving PBEM?

(in reply to AxelNL)
Post #: 3
RE: Unable to access Seeking Opponent database - 12/4/2019 9:39:14 PM   
AxelNL


Posts: 2335
Joined: 9/24/2011
From: The Netherlands
Status: offline

quote:

ORIGINAL: franklin1000

sad
so, netplay does not work, leaving PBEM?


it works great when the server is not playing up. And lately it does from time to time. Most of the time it works though

(in reply to franklin1000)
Post #: 4
RE: Unable to access Seeking Opponent database - 12/5/2019 4:31:14 AM   
Shannon V. OKeets

 

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Joined: 5/19/2005
From: Honolulu, Hawaii
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quote:

ORIGINAL: franklin1000

sad
so, netplay does not work, leaving PBEM?

They were correcting some stuff on the server so it was down for maintenance. That doesn't happen very often (a couple of times a year?).

In this case, Gerry and I were able to resume our game after a delay of 3 or 4 minutes.

_____________________________

Steve

Perfection is an elusive goal.

(in reply to franklin1000)
Post #: 5
RE: Unable to access Seeking Opponent database - 12/9/2019 3:08:57 PM   
Ardoba

 

Posts: 2
Joined: 11/9/2019
Status: offline
Last Thursday a friend and I tried to start an internet game for the first time but since then the Netplay forum says
"Unable to access Seeking Opponent database"

Any idea what is wrong?

Forgot to say: NetPlayReg is correct. Can it be that the server is down? Can't imagine, for such a long time.

< Message edited by Ardoba -- 12/11/2019 6:51:09 PM >

(in reply to Shannon V. OKeets)
Post #: 6
RE: Unable to access Seeking Opponent database - 12/14/2019 1:35:28 PM   
stransky43

 

Posts: 9
Joined: 2/5/2014
Status: offline
I finally convinced a boardgaming friend to purchase MWiF so we could play via NetPlay.

I tried to access NetPlay this morning and am getting the "unable to access Seeking Opponent database" message. Does that mean the server is still down? Or is there another issue?

Btw, I have applied the latest Hot Patch.

(in reply to Ardoba)
Post #: 7
RE: Unable to access Seeking Opponent database - 12/14/2019 5:29:39 PM   
paulderynck


Posts: 7923
Joined: 3/24/2007
From: Canada
Status: offline
Ardoba and stransky43:

Your problem lies in your NetPlayReg.txt file in the Matrix Games\World in Flames directory. ((Assuming you have registered the game and the serial number is in the NetPlayRegistration.txt file.)

The first two lines of NetPlayReg.txt must be a case sensitive match for your username and password respectively. When starting a new game the player names must be a case sensitive match for the usernames in that file. Stay away from symbols and spaces in both the username and password. If these are already present you may need Matrix customer support to help you change them. Non-English keyboard settings may also cause problems.

Something as simple as a capitalized username that is not capitalized in NetPlayReg.txt will derail you.

I have logged in and out of the NetPlay forum multiple times today without any error messages, but when I temporarily edited my password in NetPlayReg.txt (to test this), I got the identical error message you are reporting.

< Message edited by paulderynck -- 12/14/2019 5:35:05 PM >


_____________________________

Paul

(in reply to stransky43)
Post #: 8
RE: Unable to access Seeking Opponent database - 12/14/2019 5:52:32 PM   
stransky43

 

Posts: 9
Joined: 2/5/2014
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Thanks Paul.

My NetPlayRegistration.txt file has my game's serial number in it. However my NetPlayReg.txt file was empty, even though I filled out the form that asked for a username, etc when I first tried to access the forum

What username and password are supposed to be in there?

(in reply to paulderynck)
Post #: 9
RE: Unable to access Seeking Opponent database - 12/15/2019 5:06:35 AM   
paulderynck


Posts: 7923
Joined: 3/24/2007
From: Canada
Status: offline
It's possible that you reinstalled the game at some point and that caused the empty file. I think that happened to me at some point. If it was in a different directory, you could try searching for that file and see if the original is still around somewhere. In my case I had an older computer with the game still on it and was able to retrieve it from that PC.

You could try your Matrix user name on line 1, your Matrix password on line 2. Not sure the next two lines matter but the third is your email address and the fourth is the region you indicated you were in when you first entered the forum. Quite some time ago Matrix/Slitherine initiated a single common username/password system, so that is the most likely combination that would work for you. However my entry dates from before that and so is a separate username/password combo -but it still works for me. You might have to get Matrix customer support to delete your entry on the server and then make a new one.

_____________________________

Paul

(in reply to stransky43)
Post #: 10
RE: Unable to access Seeking Opponent database - 12/15/2019 1:37:36 PM   
stransky43

 

Posts: 9
Joined: 2/5/2014
Status: offline
Thanks Paul. The game has only ever been installed once, so there's only one place the file could be.

I've tried a multitude of username/password combinations in the file to no avail. I guess Matrix tech support is the only choice.

(in reply to paulderynck)
Post #: 11
RE: Unable to access Seeking Opponent database - 12/29/2019 5:39:38 PM   
stransky43

 

Posts: 9
Joined: 2/5/2014
Status: offline
Contacted Matrix support and after a number of attempts to diagnose the issue, it was recommended to uninstall and re-install the game.

That worked.

(in reply to stransky43)
Post #: 12
RE: Unable to access Seeking Opponent database - 1/10/2020 12:30:57 PM   
Ardoba

 

Posts: 2
Joined: 11/9/2019
Status: offline
Paul, thanks for the hints.
Support team found what was wrong: I made a mistake at registration process. No chance to see it after that, but now it works.

(in reply to stransky43)
Post #: 13
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