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Can't start a new game

 
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All Forums >> [New Releases from Matrix Games] >> World in Flames >> Tech Support >> Can't start a new game Page: [1]
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Can't start a new game - 11/29/2019 6:44:19 AM   
wzfcns


Posts: 50
Joined: 5/15/2017
Status: offline
Try to start a new game,then:

here is bug report

Attachment (1)

_____________________________

....I said:"Isn't this letting the enemy catch us all in an action?We run away for ourselves,How can we worthily of our soldiers?Tell them run for themselves."
-Lieutenant General Du Yuming,Deputy Commander of Xuzhou Anti-Bandit HQ
Post #: 1
RE: Can't start a new game - 12/1/2019 8:55:22 PM   
Shannon V. OKeets

 

Posts: 21927
Joined: 5/19/2005
From: Honolulu, Hawaii
Status: offline
You need to have your computer operating system set to English.

The program is unable to convert the characters in the text files to the language you are currently using.

_____________________________

Steve

Perfection is an elusive goal.

(in reply to wzfcns)
Post #: 2
RE: Can't start a new game - 12/2/2019 3:37:45 AM   
wzfcns


Posts: 50
Joined: 5/15/2017
Status: offline
change my system to English,and still crash.

Attachment (1)

_____________________________

....I said:"Isn't this letting the enemy catch us all in an action?We run away for ourselves,How can we worthily of our soldiers?Tell them run for themselves."
-Lieutenant General Du Yuming,Deputy Commander of Xuzhou Anti-Bandit HQ

(in reply to Shannon V. OKeets)
Post #: 3
RE: Can't start a new game - 12/6/2019 5:42:45 AM   
wzfcns


Posts: 50
Joined: 5/15/2017
Status: offline

quote:

ORIGINAL: Shannon V. OKeets

You need to have your computer operating system set to English.

The program is unable to convert the characters in the text files to the language you are currently using.

quote:

change my system to English,and still crash.


_____________________________

....I said:"Isn't this letting the enemy catch us all in an action?We run away for ourselves,How can we worthily of our soldiers?Tell them run for themselves."
-Lieutenant General Du Yuming,Deputy Commander of Xuzhou Anti-Bandit HQ

(in reply to Shannon V. OKeets)
Post #: 4
RE: Can't start a new game - 12/7/2019 8:17:13 PM   
Shannon V. OKeets

 

Posts: 21927
Joined: 5/19/2005
From: Honolulu, Hawaii
Status: offline
quote:

ORIGINAL: wzfcns


quote:

ORIGINAL: Shannon V. OKeets

You need to have your computer operating system set to English.

The program is unable to convert the characters in the text files to the language you are currently using.

quote:

change my system to English,and still crash.


You should contact Matrix Games/Slitherine customer support. The have a lot of experience helping customers install newly purchased games and get the program running.

_____________________________

Steve

Perfection is an elusive goal.

(in reply to wzfcns)
Post #: 5
RE: Can't start a new game - 1/15/2020 6:53:35 AM   
wzfcns


Posts: 50
Joined: 5/15/2017
Status: offline
well,after a month email communication and try Several way include fully reinstall,compatibility,system language,newest patch,and the issue persists.then Slitherine support tell me report the issue in the forum.


_____________________________

....I said:"Isn't this letting the enemy catch us all in an action?We run away for ourselves,How can we worthily of our soldiers?Tell them run for themselves."
-Lieutenant General Du Yuming,Deputy Commander of Xuzhou Anti-Bandit HQ

(in reply to Shannon V. OKeets)
Post #: 6
RE: Can't start a new game - 1/17/2020 1:07:03 AM   
BrianJH


Posts: 231
Joined: 5/4/2014
From: Melbourne, Australia
Status: offline
Back in post #3 where you said you changed the your system to English, the attached bug report from the same post still shows your system running Simplified Chinese.

You might want to double check your language settings again.




Attachment (1)

< Message edited by BrianJH -- 1/17/2020 1:08:56 AM >

(in reply to wzfcns)
Post #: 7
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