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Warplan log in problem - 11/24/2019 12:53:03 PM   
noissy


Posts: 308
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Is there a problem with the server at the moment?
I have tried a couple of days now.
I get logged in ok but just scrolls through the years
without getting on the server to load the game?

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Peter

THE WARGAMERS CLUB FOR GENTLEMEN
(WGCG)
http://www.ww2wargamesclubforgentlemen.com/

Quality is better than quantity !
Post #: 1
RE: Warplan log in problem - 11/25/2019 5:56:41 PM   
AlvaroSousa


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It is working for me

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- WarPlan
- WarPlan Pacific

Designer Strategic Command
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- Assault on Communism SC2
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Post #: 2
RE: Warplan log in problem - 11/25/2019 5:58:33 PM   
AlvaroSousa


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If you want rename this isle. playerData.dat to playerDataOLD.dat

C:\Users\"your user name"\Documents\My Games\WarPlan\playerData.dat

It will recreate the file when you enter in your login in case it is corrupted.



_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to AlvaroSousa)
Post #: 3
RE: Warplan log in problem - 11/25/2019 6:42:04 PM   
noissy


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Thanks Alvaro but, that didn't work.
My opponent had trouble sending his turn and
thought it was the server being down. After a
day or two, he was able to load it up. Now,
despite changing the file name, it is still
failing to download the game.

_____________________________

REGARDS
Peter

THE WARGAMERS CLUB FOR GENTLEMEN
(WGCG)
http://www.ww2wargamesclubforgentlemen.com/

Quality is better than quantity !

(in reply to AlvaroSousa)
Post #: 4
RE: Warplan log in problem - 11/25/2019 7:44:55 PM   
AlvaroSousa


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I wonder if it got corrupted on upload.

Login and try to pull it. Post this file

Error game logs are here
C:\Users\"your user name"\AppData\LocalLow\Kraken Studios\WarPlan\output_log.txt


< Message edited by Alvaro Sousa -- 11/25/2019 7:45:09 PM >


_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to noissy)
Post #: 5
RE: Warplan log in problem - 11/25/2019 8:08:45 PM   
noissy


Posts: 308
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App data not showing in that path?

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REGARDS
Peter

THE WARGAMERS CLUB FOR GENTLEMEN
(WGCG)
http://www.ww2wargamesclubforgentlemen.com/

Quality is better than quantity !

(in reply to AlvaroSousa)
Post #: 6
RE: Warplan log in problem - 11/26/2019 2:00:48 PM   
AlvaroSousa


Posts: 9150
Joined: 7/29/2013
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It can't not be there in windows






Attachment (1)

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to noissy)
Post #: 7
RE: Warplan log in problem - 11/26/2019 3:47:36 PM   
griffon29200

 

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quote:

ORIGINAL: Alvaro Sousa

It is working for me



For me too .......until this morning


(in reply to AlvaroSousa)
Post #: 8
RE: Warplan log in problem - 11/26/2019 4:09:23 PM   
griffon29200

 

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It is ok now !

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Post #: 9
RE: Warplan log in problem - 11/26/2019 4:57:55 PM   
noissy


Posts: 308
Joined: 3/12/2012
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This is what I get, Alvaro -

Attachment (1)

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REGARDS
Peter

THE WARGAMERS CLUB FOR GENTLEMEN
(WGCG)
http://www.ww2wargamesclubforgentlemen.com/

Quality is better than quantity !

(in reply to griffon29200)
Post #: 10
RE: Warplan log in problem - 11/29/2019 8:48:53 PM   
AlvaroSousa


Posts: 9150
Joined: 7/29/2013
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Packard Bell? Is this an old PC?

Windows 10?

Did you scroll down?

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to noissy)
Post #: 11
RE: Warplan log in problem - 11/30/2019 10:45:47 AM   
noissy


Posts: 308
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Yes Alvaro, it's a laptop about 7 years old.
I can play Strategic Command and Field of Glory
on this laptop and, had Warplan running ok at first,
until I got into about 3 turns of a multiplayer game.

_____________________________

REGARDS
Peter

THE WARGAMERS CLUB FOR GENTLEMEN
(WGCG)
http://www.ww2wargamesclubforgentlemen.com/

Quality is better than quantity !

(in reply to AlvaroSousa)
Post #: 12
RE: Warplan log in problem - 11/30/2019 2:26:02 PM   
Taxman66


Posts: 1592
Joined: 3/19/2008
From: Columbia, MD. USA
Status: offline
Check your folder options, maybe you need to make hidden folders visible to see the app folder.

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Post #: 13
RE: Warplan log in problem - 11/30/2019 6:38:05 PM   
AlvaroSousa


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Yes that is true. AppData might be hidden.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to Taxman66)
Post #: 14
RE: Warplan log in problem - 11/30/2019 7:18:32 PM   
noissy


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Thanks Taxmann66! (I don't usually talk to Taxmenn lol!).
Alvaro, file attached.

Attachment (1)

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REGARDS
Peter

THE WARGAMERS CLUB FOR GENTLEMEN
(WGCG)
http://www.ww2wargamesclubforgentlemen.com/

Quality is better than quantity !

(in reply to AlvaroSousa)
Post #: 15
RE: Warplan log in problem - 11/30/2019 10:46:19 PM   
AlvaroSousa


Posts: 9150
Joined: 7/29/2013
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This looks like a corrupted file. It isn't reading the data.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to noissy)
Post #: 16
RE: Warplan log in problem - 11/30/2019 10:46:57 PM   
AlvaroSousa


Posts: 9150
Joined: 7/29/2013
Status: offline
Let me consult with someone on this issue so games don't implode.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to AlvaroSousa)
Post #: 17
RE: Warplan log in problem - 12/22/2019 11:40:44 PM   
livipajo

 

Posts: 34
Joined: 1/30/2010
Status: offline
hello, the same happens to me. i can connect and login to multiplayer but nothing happens.since two days this issue

(in reply to AlvaroSousa)
Post #: 18
RE: Warplan log in problem - 12/23/2019 1:30:10 AM   
AlvaroSousa


Posts: 9150
Joined: 7/29/2013
Status: offline
Try running WarPlan as admin.

I logged into multiplayer just fine right now and I see all sorts of games.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to livipajo)
Post #: 19
RE: Warplan log in problem - 12/23/2019 8:32:08 PM   
livipajo

 

Posts: 34
Joined: 1/30/2010
Status: offline
run the program as administrator and the same issue. i can login to multiplayer but can´t access to the games i was playing.the screen of login to multiplayer is the only screen that i can see

(in reply to AlvaroSousa)
Post #: 20
RE: Warplan log in problem - 12/24/2019 4:58:45 AM   
AlvaroSousa


Posts: 9150
Joined: 7/29/2013
Status: offline
Post the output log here.

Error game logs are here
C:\Users\"your user name"\AppData\LocalLow\Kraken Studios\WarPlan\output_log.txt

Do you have some McAfee or Norton firewall installed? Those things cause more problems than a bull in a China shop. Firewall can block access to the internet from "unknown" applications. Try and ublock it in the software


_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to livipajo)
Post #: 21
RE: Warplan log in problem - 12/24/2019 11:27:38 PM   
livipajo

 

Posts: 34
Joined: 1/30/2010
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i send you the file

Attachment (1)

(in reply to AlvaroSousa)
Post #: 22
RE: Warplan log in problem - 12/25/2019 10:06:40 AM   
tigercub


Posts: 2004
Joined: 2/3/2003
From: brisbane oz
Status: offline
not able to login used admin but failed...

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Post #: 23
RE: Warplan log in problem - 12/25/2019 3:28:06 PM   
AlvaroSousa


Posts: 9150
Joined: 7/29/2013
Status: offline
I'd turn off all anti-virus and see if you can login.

If you can then the problem is in the anti-virus.

As of Dec 25th 11:27am EST the Matrix servers are up.

Have you logged in before?

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to tigercub)
Post #: 24
RE: Warplan log in problem - 12/25/2019 11:25:17 PM   
livipajo

 

Posts: 34
Joined: 1/30/2010
Status: offline
i have disabled kaspersky antivirus and this is not the problem.i had played without problems untill 20/12. since this day i can´t play multiplayer. i can login to multiplayer but cant acces to the menu of multiplayer games

(in reply to AlvaroSousa)
Post #: 25
RE: Warplan log in problem - 12/26/2019 12:20:00 AM   
AlvaroSousa


Posts: 9150
Joined: 7/29/2013
Status: offline
Did you get the beta?

Your output log says nothing. In fact is says less than it should. Try reinstalling.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to livipajo)
Post #: 26
RE: Warplan log in problem - 12/26/2019 10:59:18 PM   
livipajo

 

Posts: 34
Joined: 1/30/2010
Status: offline
i have reinstalled it and updated to the last version and the error persist. i can play solo game but not multiplayer.i can login to multiplayer, but nothing happens when i login succesful to multiplayer. i send you what i can see






Attachment (1)

(in reply to AlvaroSousa)
Post #: 27
RE: Warplan log in problem - 12/26/2019 11:37:29 PM   
AlbertN

 

Posts: 2909
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From: Italy
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Happened to me too using the Beta, I had to reinstall from scratch.
Apply the patch official, then the patch beta.
Antivirus kicked in and I had to order it to restore the deleted files.

Then it worked.

(in reply to livipajo)
Post #: 28
RE: Warplan log in problem - 12/27/2019 12:08:18 AM   
livipajo

 

Posts: 34
Joined: 1/30/2010
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where is the link to the beta patch???

(in reply to AlbertN)
Post #: 29
RE: Warplan log in problem - 12/27/2019 3:38:49 AM   
AlvaroSousa


Posts: 9150
Joined: 7/29/2013
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https://www.matrixgames.com/forums/tt.asp?forumid=1767

In the beta forum very top link

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to livipajo)
Post #: 30
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