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[FIXED v1.04] Red X and grey screen

 
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[FIXED v1.04] Red X and grey screen - 11/22/2019 1:16:34 AM   
cgenius80

 

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Joined: 11/22/2019
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Hi, I just bought CMANO not too long ago and I've been experiencing an issue.
Whenever I go AFK for a little while, and then return to my game, it has a big, flickering red X going accross the screen. And instead of the map displaying, it's just red.
What's happening?
(I uploaded a pic of it so you can take a look...Ignore the prompt on my screen).


Attachment (1)

< Message edited by Dimitris -- 10/23/2021 10:40:24 AM >
Post #: 1
RE: Red X and grey screen - 11/22/2019 9:34:30 AM   
Dimitris

 

Posts: 13231
Joined: 7/31/2005
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Hi,

Can you please post here the file ExceptionLog.txt ? From the [CMO]\Logs folder.

Thanks!

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RE: Red X and grey screen - 11/23/2019 6:02:35 AM   
cgenius80

 

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Joined: 11/22/2019
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quote:

ORIGINAL: Dimitris

Hi,

Can you please post here the file ExceptionLog.txt ? From the [CMO]\Logs folder.

Thanks!

attached...
however, it didn't update the last time this happened (a couple of minutes ago).

Attachment (1)

(in reply to Dimitris)
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RE: Red X and grey screen - 11/23/2019 6:35:31 AM   
Dimitris

 

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Unfortunately that doesn't help as much as we hoped.

Graphics drivers updated? OS fully updated?

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RE: Red X and grey screen - 11/23/2019 6:40:14 AM   
cgenius80

 

Posts: 6
Joined: 11/22/2019
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quote:

ORIGINAL: Dimitris

Unfortunately that doesn't help as much as we hoped.

Graphics drivers updated? OS fully updated?

Yep! :/
I play every other game fine.
I notice this only happens when I lock my screen and go AFK for a while.
then I come back and try to play, and am greeted with a grey inner-window.

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Post #: 5
RE: Red X and grey screen - 11/23/2019 6:42:19 AM   
Dimitris

 

Posts: 13231
Joined: 7/31/2005
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Lock, huh?

If possible, can you try a test: Leave it alone and go away for a while without locking the screen (we understand this may not be feasible in your environment).

Then return and see if the same issue has occurred.

Thanks!

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RE: Red X and grey screen - 11/23/2019 6:46:15 AM   
Zathred

 

Posts: 66
Joined: 7/5/2018
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When you say "AFK" did a screensaver run during that time?

I've experienced the red cross issue in two specific cases:

1) when accessing my main desktop PC running CMO from a laptop using RDP. This seems to give CMO issues most of the time

2) when switching between multiple virtual desktops in Windows

Not seen it when accessing the PC directly and not changing to another app, window or desktop. Does the app have to reinstate its display in these cases and that's going wrong perhaps?

< Message edited by Zathred -- 11/23/2019 6:47:11 AM >

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RE: Red X and grey screen - 11/23/2019 9:45:27 PM   
cgenius80

 

Posts: 6
Joined: 11/22/2019
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quote:

ORIGINAL: Zathred

When you say "AFK" did a screensaver run during that time?

I've experienced the red cross issue in two specific cases:

1) when accessing my main desktop PC running CMO from a laptop using RDP. This seems to give CMO issues most of the time

2) when switching between multiple virtual desktops in Windows

Not seen it when accessing the PC directly and not changing to another app, window or desktop. Does the app have to reinstate its display in these cases and that's going wrong perhaps?

none of those apply to me :/
screensaver doesn't run. the screen just shuts off.
i hit ctrl+l to lock my screen and then go afk. then i come back, and the game looks normal for a second, but then it just turns grey with the red X flickering.
sucks this isnt a common issue with an easy fix :/

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RE: Red X and grey screen - 11/26/2019 2:53:20 AM   
cgenius80

 

Posts: 6
Joined: 11/22/2019
Status: offline
I just spent an entire hour planning a mission, just for this screen to showup again during the execution of my mission...
The game froze for a second, then red X appeared ontop of a grey screen.
I'm beyond pissed :(

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RE: Red X and grey screen - 11/26/2019 9:44:22 AM   
serjames

 

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BTW , your game isn't lost. You can load the last 20,40, 80 or 100 second autosave. This used to happen to me due to VRAM issues I think, anyway it's annoying but you won't lose your savegame

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RE: Red X and grey screen - 11/28/2019 3:48:38 AM   
Rory Noonan

 

Posts: 2816
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From: Brooklyn, NY
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Ticket updated

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RE: Red X and grey screen - 1/5/2020 7:24:12 PM   
cgenius80

 

Posts: 6
Joined: 11/22/2019
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I've finally gotten some error exceptions, when this happened again last night.
I tried to quit C:MO after the blank screen and X popped up, and these errors kept popping up one after another
Here are the screenshots:
Turns out I cant post links, so go to imgur and add the following image links behind the slash:
MJo8tkR.png
egXpcoK.png
VBdoyVO.png
j4DVbkc.png
2wREZJa.png
WVR9ww8.png
wF9fXxA.png

(in reply to Rory Noonan)
Post #: 12
RE: Red X and grey screen - 10/23/2021 10:40:02 AM   
Dimitris

 

Posts: 13231
Joined: 7/31/2005
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This has been fixed in v1.04.

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