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Very slow mouse - 10/3/2019 4:51:50 PM   
Angiel


Posts: 98
Joined: 10/31/2006
From: Toscana Italy
Status: offline
Hi
the mouse is very slow and inaccurate, very difficult to play.

PC:
PC, Win 10 Pro, CPU: Intel Core(TM) i7-479K cpu@4.00 GHz, Ram 16.00 GB, Intel(R) HD Graphics 4600 2.00 GB, Hd ssd, Screen 1920 x 1080

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RE: Very slow mouse - 10/3/2019 4:54:14 PM   
zakblood


Posts: 22027
Joined: 10/4/2012
Status: online
can you upload your report so i can see why it's not working as default?

Matrix

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post as it's a Txt file which is then permitted to attach to the forum.

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RE: Very slow mouse - 10/3/2019 5:19:36 PM   
PipFromSlitherine

 

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What is your frame rate? SHIFT+Q will show it top left. Disabling Ground Clutter and/or reducing the shadow quality in the options will give the biggest performance improvements.

Cheers

Pip

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RE: Very slow mouse - 10/3/2019 5:27:47 PM   
zakblood


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Joined: 10/4/2012
Status: online
https://www.intel.co.uk/content/www/uk/en/support/products/81496/graphics-drivers/graphics-for-4th-generation-intel-processors/intel-hd-graphics-4600.html

is the latest drivers for the VGA chip

https://www.techpowerup.com/gpu-specs/hd-graphics-4600.c1953

depending on what chip is in the machine your running, eg laptop for a wild guess, as without a report i'm guessing, the memory of the unit is shared, which seems rather odd in a I7 cpu with 16gb of ram installed, so a report would help more than just a line of text given / supplied

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Post #: 4
RE: Very slow mouse - 10/3/2019 5:33:57 PM   
Angiel


Posts: 98
Joined: 10/31/2006
From: Toscana Italy
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https://drive.google.com/file/d/1RXyAs2n0az2sLpUA4itqfuSGkG943MyD/view?usp=sharing

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Post #: 5
RE: Very slow mouse - 10/3/2019 5:39:35 PM   
PipFromSlitherine

 

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Yes, with that card you are going to definitely need to reduce some of the quality settings.

Cheers

Pip


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RE: Very slow mouse - 10/3/2019 5:43:08 PM   
Angiel


Posts: 98
Joined: 10/31/2006
From: Toscana Italy
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my fps are about 16-20.

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RE: Very slow mouse - 10/3/2019 5:54:02 PM   
PipFromSlitherine

 

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That is likely to feel a little laggy yes. Turning off ground clutter is likely to be the biggest win on that card.

Cheers

Pip

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RE: Very slow mouse - 10/3/2019 6:10:52 PM   
Angiel


Posts: 98
Joined: 10/31/2006
From: Toscana Italy
Status: offline
I disabled Ground Clutter and the Shadow + set the resolution to 1380x768 = Fps 27-30
Now it's more playable. Thanks

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Post #: 9
RE: Very slow mouse - 10/4/2019 12:49:45 AM   
WanhaPatu

 

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From: Finland
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The game really needs an option to change the mouse sensitivity AND the scroll wheel sensitivity. I now need to scroll-scroll-scroll-scroll-scroll a lot to get the view to change.

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Post #: 10
RE: Very slow mouse - 10/4/2019 3:30:33 AM   
PipFromSlitherine

 

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You can adjust the scroll speed in the options.

Cheers

Pip


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RE: Very slow mouse - 10/4/2019 4:50:14 AM   
tigercub


Posts: 1854
Joined: 2/3/2003
From: brisbane oz
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the game lags in single player aswell have high spec pc and video all fully updated.

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RE: Very slow mouse - 10/4/2019 5:44:12 AM   
WanhaPatu

 

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From: Finland
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quote:

ORIGINAL: PipFromSlitherine

You can adjust the scroll speed in the options.

Cheers

Pip



Yes, I am aware of that. That setting does not change the map zoom speed when using the mouse wheel nor the mouse cursor speed (mouse sensitivity).

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Post #: 13
RE: Very slow mouse - 10/4/2019 2:29:12 PM   
PipFromSlitherine

 

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The zoom speed alters both the keys and mousewheel for zooming. If you are not seeing any change it could be that the game is running too slowly and hitting the checks to ensure that zooming isn't to jerky. Use SHIFT+Q to see your FPS and reduce some of the graphics settings to get a smoother framerate.

Cheers

Pip


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Post #: 14
RE: Very slow mouse - 10/4/2019 2:29:51 PM   
PipFromSlitherine

 

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quote:

ORIGINAL: tigercub

the game lags in single player aswell have high spec pc and video all fully updated.

If you mean periodic pauses in battle this is a known AI stall that we are working to address. Sorry for the hassles.

Cheers

Pip


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Post #: 15
RE: Very slow mouse - 10/4/2019 6:02:46 PM   
WanhaPatu

 

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From: Finland
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quote:

ORIGINAL: PipFromSlitherine

The zoom speed alters both the keys and mousewheel for zooming. If you are not seeing any change it could be that the game is running too slowly and hitting the checks to ensure that zooming isn't to jerky. Use SHIFT+Q to see your FPS and reduce some of the graphics settings to get a smoother framerate.


I checked and the game had a stable 60 FPS. Reducing the AA and shadow quality did not improve the FPS so I suppose it has vertical sync enabled, which is fine.

The update you just released seems to have added a scroll speed setting (I really hope it was added and I didn't just miss it earlier?!). I turned it to the max and the situation got a lot better. I could still use maybe "100%" more speed but the current max of 500% made the game at least playable. Thank you!

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Post #: 16
RE: Very slow mouse - 10/4/2019 6:19:24 PM   
PipFromSlitherine

 

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The scroll- and zoom- speed settings were present in the initial release, but glad they are helping with your issues.

Cheers

Pip

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Post #: 17
RE: Very slow mouse - 10/9/2019 9:10:17 PM   
Shocks181

 

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Joined: 9/10/2019
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Hi Pip,

Can you see anything from this attachment that may be causing my jerky mouse?

Attachment (1)

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Post #: 18
RE: Very slow mouse - 10/9/2019 9:42:22 PM   
PipFromSlitherine

 

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quote:

ORIGINAL: Shocks181

Hi Pip,

Can you see anything from this attachment that may be causing my jerky mouse?

You need to send the TXT report it generates, not the screenshot . But if you hit SHIFT+Q in battle you will see the framerate you are getting. Try disabling Ground Clutter or reducing shadow quality in the options to improve performance (you need to restart the battle to see changes to shadow quality).

Cheers

Pip

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Post #: 19
RE: Very slow mouse - 10/9/2019 11:14:00 PM   
Shocks181

 

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Hi Pip,

Sorry, I am computer illiterate. When I SHIFT Q it says fps:5. A bit later it said fps 6

< Message edited by Shocks181 -- 10/9/2019 11:15:41 PM >

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Post #: 20
RE: Very slow mouse - 10/10/2019 2:40:50 PM   
PipFromSlitherine

 

Posts: 1187
Joined: 6/23/2010
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quote:

ORIGINAL: Shocks181

Hi Pip,

Sorry, I am computer illiterate. When I SHIFT Q it says fps:5. A bit later it said fps 6

Which is very very slow. I am assuming you have a pretty low end graphics card. Open the options (bottom right) on the main menu and disable Ground Clutter and set Shadows to None. Exit the game. Restart the game and see if the FPS value is any higher in battle.

Cheers

Pip

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Post #: 21
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