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pbem++ not answering

 
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pbem++ not answering - 8/6/2019 3:38:03 PM   
JuhaKoponen

 

Posts: 3
Joined: 7/16/2019
Status: offline
Hi,

can not enter to pbem++. First it says "connecting", then this disappears and windows donught keeps rolling. At the end it says SCWWII is not answering. I saw in Steam forum that couple of other players have the same issue during today. Is pbem++ server down perhaps?
Post #: 1
RE: pbem++ not answering - 8/6/2019 3:49:06 PM   
zakblood


Posts: 22041
Joined: 10/4/2012
Status: online
no, nothing else is having an issue, so more likely a local loop issue, or a firewall update one

(in reply to JuhaKoponen)
Post #: 2
RE: pbem++ not answering - 8/6/2019 3:56:53 PM   
RyeMacD


Posts: 23
Joined: 12/2/2010
Status: offline
I have had the same issue twice in the last 12 hours

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RyeMacD

(in reply to zakblood)
Post #: 3
RE: pbem++ not answering - 8/6/2019 4:02:29 PM   
zakblood


Posts: 22041
Joined: 10/4/2012
Status: online
ok will pass it on to the server team to check, but as of yet no errors reported elsewhere on the forums, and all use the same server

(in reply to RyeMacD)
Post #: 4
RE: pbem++ not answering - 8/6/2019 4:13:47 PM   
zzmzzm

 

Posts: 105
Joined: 10/24/2010
Status: offline
Many people have report this connect problem in Tech Support column, from last 8 hours.

(in reply to zakblood)
Post #: 5
RE: pbem++ not answering - 8/6/2019 4:28:11 PM   
zakblood


Posts: 22041
Joined: 10/4/2012
Status: online
maybe so, what i was saying is no one else on any of the other games using the same server have, so something else is or could be in the mix, but reported it either way, so one way or another someone will be looking and a reply will be posted asap

(in reply to zzmzzm)
Post #: 6
RE: pbem++ not answering - 8/6/2019 5:04:27 PM   
ThunderLizard2

 

Posts: 211
Joined: 2/28/2018
Status: offline
Same issue - hangs while in "connecting"

(in reply to zakblood)
Post #: 7
RE: pbem++ not answering - 8/6/2019 6:26:24 PM   
HobbesACW


Posts: 418
Joined: 2/20/2004
From: UK
Status: offline
I can't connect to Pike and Shot or Strategic Command for my PBEM games. P&S gives an 'Unknown Error' message. SC just hangs.

Chris

(in reply to ThunderLizard2)
Post #: 8
RE: pbem++ not answering - 8/6/2019 6:41:04 PM   
EarlyDoors

 

Posts: 57
Joined: 12/16/2018
Status: offline
Same for me - no response in UK

(in reply to HobbesACW)
Post #: 9
RE: pbem++ not answering - 8/6/2019 8:19:13 PM   
ColOlrik

 

Posts: 3
Joined: 9/10/2018
Status: offline
Same for me since this morning, no response in FR...

(in reply to EarlyDoors)
Post #: 10
RE: pbem++ not answering - 8/6/2019 10:31:04 PM   
ice_strength

 

Posts: 17
Joined: 9/2/2018
Status: offline
Same for me in Singapore. Started since 6 Aug 2019 (GMT+8) and now its 7 Aug and it still doesn't work.

(in reply to ColOlrik)
Post #: 11
RE: pbem++ not answering - 8/7/2019 12:26:55 AM   
ThunderLizard2

 

Posts: 211
Joined: 2/28/2018
Status: offline
Still down in the US. Can somebody provide an ETA for getting this resolved?

(in reply to ice_strength)
Post #: 12
RE: pbem++ not answering - 8/7/2019 2:51:30 AM   
zzmzzm

 

Posts: 105
Joined: 10/24/2010
Status: offline
still connection problem.

(in reply to ThunderLizard2)
Post #: 13
RE: pbem++ not answering - 8/7/2019 7:47:21 AM   
Don77

 

Posts: 91
Joined: 5/29/2011
Status: offline
And us in Australia too - now over a day of no connection.

The server 'times out' - one presses PBEM++ OnLine, the icon goes to thinking mode (circle/timer etc) and then nothing - nothing happens, the screen goes blank if you move the mouse away, and then offers 'wait' or 'close program' options.

Please - there is something wrong at the server end

(in reply to JuhaKoponen)
Post #: 14
RE: pbem++ not answering - 8/7/2019 8:00:33 AM   
zakblood


Posts: 22041
Joined: 10/4/2012
Status: online
it's been reported, just no ETA on what's causing it atm i'm sorry to say

(in reply to Don77)
Post #: 15
RE: pbem++ not answering - 8/7/2019 9:49:10 AM   
helmseye


Posts: 27
Joined: 1/13/2011
Status: offline
yes just a note to say I am also unable to PBEM on either world war or war in europe

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"Victory needs no explanation, defeat allows none"

(in reply to zakblood)
Post #: 16
RE: pbem++ not answering - 8/7/2019 3:03:10 PM   
falco148

 

Posts: 571
Joined: 2/6/2008
From: Yantai, PRC.
Status: offline
I'm in China and havn't been able to connect with MP server for a couple of days now.

(in reply to helmseye)
Post #: 17
RE: pbem++ not answering - 8/7/2019 3:06:21 PM   
Rommel62

 

Posts: 11
Joined: 12/4/2016
Status: offline
Just about 24 hours down now. An update concerning what's going on would be helpful.....and appropriate.

(in reply to falco148)
Post #: 18
RE: pbem++ not answering - 8/7/2019 4:10:49 PM   
rjh1971


Posts: 4599
Joined: 12/13/2005
From: Madrid, Spain
Status: offline
Hmmm, still not working here in Spain either.

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GG's AWD, GG's WBTS, GG's WitE Beta Tester
Beta Tester: Panzer Corps, Time of Fury, CtGW, DC CB, DC3 Barbarossa, SC WWII WiE, SC WWII WaW

(in reply to Rommel62)
Post #: 19
RE: pbem++ not answering - 8/7/2019 5:19:30 PM   
taffjones

 

Posts: 159
Joined: 3/25/2016
Status: offline
Still not working in the UK

(in reply to rjh1971)
Post #: 20
RE: pbem++ not answering - 8/7/2019 5:57:53 PM   
EarlyDoors

 

Posts: 57
Joined: 12/16/2018
Status: offline
Hey taffjones

What do you reckon the problem is?

If its a drive failure and the data is lost we'll call it a draw


(in reply to taffjones)
Post #: 21
RE: pbem++ not answering - 8/7/2019 6:47:53 PM   
taffjones

 

Posts: 159
Joined: 3/25/2016
Status: offline
Hi EarlyDoors

Absoulutly no idea, I am barely computer literate .

If it is yes a Draw and a rematch

(in reply to EarlyDoors)
Post #: 22
RE: pbem++ not answering - 8/7/2019 6:51:37 PM   
EarlyDoors

 

Posts: 57
Joined: 12/16/2018
Status: offline
defo

(in reply to taffjones)
Post #: 23
RE: pbem++ not answering - 8/7/2019 7:01:49 PM   
taffjones

 

Posts: 159
Joined: 3/25/2016
Status: offline
I will be gutted if the games are lost,
Had some really good fun games going on, with loads of different tactics being used by all players.

(in reply to EarlyDoors)
Post #: 24
RE: pbem++ not answering - 8/8/2019 7:36:12 AM   
Don77

 

Posts: 91
Joined: 5/29/2011
Status: offline
Hi Matrix,

Its now been 48 hours since the server went down - can we please get an update status and ETA/resolution?

Don

(in reply to JuhaKoponen)
Post #: 25
RE: pbem++ not answering - 8/8/2019 10:10:31 AM   
boudi

 

Posts: 233
Joined: 1/7/2007
From: France
Status: offline
Should we merge the two sujects about this issue, here and under the techsupport subforum ?

(in reply to Don77)
Post #: 26
RE: pbem++ not answering - 8/8/2019 10:23:22 AM   
zakblood


Posts: 22041
Joined: 10/4/2012
Status: online
the server has been updated and fixed, then broken again, sorry to say, it's under repair atm and hopefully will be sorted soon, but no ETA atm either, sorry for the continued issues

(in reply to boudi)
Post #: 27
RE: pbem++ not answering - 8/8/2019 10:28:05 AM   
Kriegsspieler

 

Posts: 152
Joined: 12/3/2006
Status: offline
Thanks for the news, even if it's disappointing.

(in reply to zakblood)
Post #: 28
RE: pbem++ not answering - 8/8/2019 10:44:59 AM   
Don77

 

Posts: 91
Joined: 5/29/2011
Status: offline
thanks for the update - please keep us informed, we all want to support the team and enjoy the products

(in reply to Kriegsspieler)
Post #: 29
RE: pbem++ not answering - 8/8/2019 1:29:21 PM   
zakblood


Posts: 22041
Joined: 10/4/2012
Status: online
everything should be up and running now

(in reply to Don77)
Post #: 30
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