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Update says serial not valid

 
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All Forums >> [Current Games From Matrix.] >> [Napoleonics] >> Campaigns on the Danube 1805 - 1809 >> Campaigns on the Danube Support >> Update says serial not valid Page: [1]
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Update says serial not valid - 7/13/2019 3:09:05 PM   
simonjl

 

Posts: 3
Joined: 9/10/2012
Status: offline
I am trying to update my game to 3.05 and the update says my serial number is invalid? what am I doing wrong? Thanks in advance for assistance (PS its the serial I have registered at the My Games page.)
Post #: 1
RE: Update says serial not valid - 7/13/2019 3:22:56 PM   
zakblood


Posts: 22002
Joined: 10/4/2012
Status: offline
try inputting it without copy paste, as sometimes that takes over a extra space etc

(in reply to simonjl)
Post #: 2
RE: Update says serial not valid - 7/13/2019 3:24:16 PM   
zakblood


Posts: 22002
Joined: 10/4/2012
Status: offline
if it's the one in your registry and the update is saying it's incorrect, only option is a support ticket from the support page to understand why now it's no longer correct etc

(in reply to zakblood)
Post #: 3
RE: Update says serial not valid - 7/16/2019 12:06:41 AM   
FrankHunter

 

Posts: 2104
Joined: 3/26/2004
Status: offline
Unfortunately I don't know anything about how upgrades work.

(in reply to zakblood)
Post #: 4
RE: Update says serial not valid - 7/19/2019 4:31:16 AM   
Technopiper

 

Posts: 106
Joined: 2/11/2019
Status: offline
I've noticed that, when updating, the installer adds alphabets to your serial number. Try updating again and pay attention if this is what's happening. If so, simply remove the extra alphabets.

(in reply to FrankHunter)
Post #: 5
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