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I bought WITW... now WITE & WITW do not work

 
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I bought WITW... now WITE & WITW do not work - 7/7/2019 1:18:51 PM   
fulcrum28


Posts: 492
Joined: 2/28/2010
Status: offline
I have installed and enjoyed War in the East since several years ago, without any problem,
and now I purchased both War in the WEST and bought WITE AND WITW stop wrking when application starts running.
I bought and installed WITW via Steam. If there is no a simple solution, I will uninstall both games and I will not purchase more games using Steam.



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The most comprehensive website on the IJN Imperial Japanese Navy Y:"Let us enjoy the beauty of the moon (sinking aboard Hiryu)
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RE: I bought WITW... now WITE & WITW do not work - 7/7/2019 4:23:23 PM   
fulcrum28


Posts: 492
Joined: 2/28/2010
Status: offline
If you search in Steam forum, many other people complained about this, some cases are solved running the game with admin privileges. This is extremely unusual because no game should run with admin privileges. But my case, is that my WITE worked perfectly until I bought today WITW. Then, BOTH do not run...What else I should say? very disappointed.

https://steamcommunity.com/app/370540/discussions/0/3377008022027592012/

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The most comprehensive website on the IJN Imperial Japanese Navy Y:"Let us enjoy the beauty of the moon (sinking aboard Hiryu)

(in reply to fulcrum28)
Post #: 2
RE: I bought WITW... now WITE & WITW do not work - 7/7/2019 4:53:19 PM   
zakblood


Posts: 22403
Joined: 10/4/2012
Status: online
that's because some steam users have no idea, best not to fan the flames, modern games and O/S have used admin permissions now for years, the same users still won't go onto win 10 as they say it's spyware, when it does the same as all previous windows version, and the same amount of call back and logging as any O/S made by anyone, game works fine, it's simple and easy to run game and steam as admin, advice has been offered on the link, it's advice to sort out many issues on most modern games, takes all of 2 seconds.

but it's not forced, either do then it works, or don't then plenty of game won't even install, let alone run

(in reply to fulcrum28)
Post #: 3
RE: I bought WITW... now WITE & WITW do not work - 7/7/2019 4:53:55 PM   
zakblood


Posts: 22403
Joined: 10/4/2012
Status: online
both game work fine, so anyone with a problem has errors elsewhere, so without a log or report it's hard to say what to do to fix it tbh, as any advice offered is just that, guess work,

so lets start off with the basic,

To obtain the DxDiag file:
1. Press Windows Key + R.
2. Type DxDiag and press Enter.
3. In the DxDiag window, click Save All Information.
4. Name the file "dxdiag" and click Save.

To obtain the MSInfo file:
1. Press Windows Key + R.
2. Type MSInfo32 and press Enter.
3. In the MSInfo diagnostic window, click File, then Export.
4. When the Export As window appears, choose Desktop.
5. Name the file "MSInfo" and click Save.

then go from there, attach the files to a reply in a zip format, then anyone from support can download and read and reply

(in reply to zakblood)
Post #: 4
RE: I bought WITW... now WITE & WITW do not work - 7/7/2019 5:00:16 PM   
zakblood


Posts: 22403
Joined: 10/4/2012
Status: online
just one of a 1000 posts online, all stating the same things

https://help.bethesda.net/app/answers/detail/a_id/25516/~/what-should-i-do-if-i-get-a-message-stating-failed-to-start-game-%28unknown


all making a game which refuses to run work fine, plain and simple

(in reply to zakblood)
Post #: 5
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