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[USER ERROR] Getting the wrong patch

 
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[USER ERROR] Getting the wrong patch - 4/21/2019 1:43:43 PM   
deepdive

 

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Joined: 10/28/2013
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Help

Hi,a couple of days ago i downloaded Desert Storm patch and today i downloaded Shifting Sands, but i got the Desert Storm instead. as i try to download Shifting sands again, the download is Desert Storm. So whats going on here, i dont need two Desert storms....

< Message edited by Dimitris -- 4/23/2019 6:23:40 AM >
Post #: 1
RE: Getting the wrong patch - 4/21/2019 1:56:11 PM   
Dimitris


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Don't be alarmed, the most recent update is always "branded" with the latest DLC release. You still get the updated engine & content nevertheless.

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RE: Getting the wrong patch - 4/21/2019 2:04:14 PM   
deepdive

 

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Ok.....but i cant play any Shifting sands scenarios and use communication disruptions.


(in reply to Dimitris)
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RE: Getting the wrong patch - 4/21/2019 2:05:58 PM   
deepdive

 

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Both downloads is Command-SetupRelease-v1.15.2

(in reply to deepdive)
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RE: Getting the wrong patch - 4/21/2019 2:07:17 PM   
Dimitris


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That's a different issue.

Have you registered your SS serial? (You need to re-run the installer and enter it).

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RE: Getting the wrong patch - 4/21/2019 2:22:53 PM   
deepdive

 

Posts: 122
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Desert Storm installer refuses to rerun as i already have that game.

You have the wrong patch on the Shifting sands download, please take a look at it

(in reply to Dimitris)
Post #: 6
RE: Getting the wrong patch - 4/21/2019 3:04:15 PM   
deepdive

 

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Now i cannot register my Shifting Sands....."invalid serial"

(in reply to deepdive)
Post #: 7
RE: Getting the wrong patch - 4/21/2019 3:06:48 PM   
VPaulus

 

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Make sure you type in the serial number in manually via the keyboard and not to copy and paste the serial only you could be copying not only the serial number but the white spaces on either side of the serial number.

Regarding your other issue, just download the last patch for the base game from the member's area, and unlock the expansions.

< Message edited by VPaulus -- 4/21/2019 3:09:51 PM >

(in reply to deepdive)
Post #: 8
RE: Getting the wrong patch - 4/21/2019 3:36:54 PM   
deepdive

 

Posts: 122
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Still invalid serial....

I hate win10 and i have a really bad day here. As i was writing, this pc crap just shut down.

I had no problem downloading and running Desert storm the other day.

Is it correct that my Shifting Sand patch should show up as Desert Storm?


(in reply to VPaulus)
Post #: 9
RE: Getting the wrong patch - 4/21/2019 4:03:04 PM   
deepdive

 

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Joined: 10/28/2013
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Now it works, setup is running for Shifting sands......strange, is there a delay for the serial to work? confusing it is

(in reply to deepdive)
Post #: 10
RE: Getting the wrong patch - 4/21/2019 4:20:07 PM   
zakblood


Posts: 22406
Joined: 10/4/2012
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no, but sometimes the program needs to be shut down and if your not running as admin on the pc and or steam a reboot or restart fixes an issue, than a game exit doesn't, pre cache and windows temps, got to love them or hate them but while it's there to save your data, sometimes it can spoil the day, glad your up and running now, good luck and enjoy

(in reply to deepdive)
Post #: 11
RE: Getting the wrong patch - 4/21/2019 4:42:34 PM   
deepdive

 

Posts: 122
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Status: offline
Yes, but i got the Chains of War up and running.....no Shifting sands.....have i ordered and downloaded the wrong game?

Sorry guys its all my fault

(in reply to zakblood)
Post #: 12
RE: Getting the wrong patch - 4/21/2019 4:46:46 PM   
deepdive

 

Posts: 122
Joined: 10/28/2013
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When i get a better day, i will order Shifting sands too.

(in reply to deepdive)
Post #: 13
RE: Getting the wrong patch - 4/21/2019 4:46:55 PM   
zakblood


Posts: 22406
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http://www.matrixgames.com/forums/tm.asp?m=4599578

the game uses a way of adding serials so any can be added now or at a later date to make it work, just check the link then check the game and see if all the serials you have are installed, if ones missing, re add it.

also check your members area and see which one you have added as some if your logged in sometimes get added automatically there so see which ones you have bought and double check there already in the game etc

< Message edited by zakblood -- 4/21/2019 4:49:09 PM >

(in reply to deepdive)
Post #: 14
RE: Getting the wrong patch - 4/23/2019 10:29:03 AM   
deepdive

 

Posts: 122
Joined: 10/28/2013
Status: offline
Thanks guys, downloaded NI and some live patches today and there was no problem at all...

Bjørn

(in reply to zakblood)
Post #: 15
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