GAME CRASHING AFTER DOWNLOAD

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loveman2
Posts: 447
Joined: Fri Feb 07, 2003 7:31 pm

GAME CRASHING AFTER DOWNLOAD

Post by loveman2 »

Hi Guys any ideas on what is wrong, I have just downloaded and installed the latest update and when I play my turn and go to end the turn the game is crashing so whats causing this ?
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zakblood
Posts: 22722
Joined: Thu Oct 04, 2012 11:19 am

RE: GAME CRASHING AFTER DOWNLOAD

Post by zakblood »

could be anything, but a log file and report would help narrow it down a bit

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum
Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
Denniss
Posts: 8875
Joined: Thu Jan 10, 2002 10:00 am
Location: Germany, Hannover (region)

RE: GAME CRASHING AFTER DOWNLOAD

Post by Denniss »

where exactly does it crash?
While autosaving or afterwards ?
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loveman2
Posts: 447
Joined: Fri Feb 07, 2003 7:31 pm

RE: GAME CRASHING AFTER DOWNLOAD

Post by loveman2 »

Hi Guys its crashing when I click on the arrow button after my moves F12.
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loveman2
Posts: 447
Joined: Fri Feb 07, 2003 7:31 pm

RE: GAME CRASHING AFTER DOWNLOAD

Post by loveman2 »

here a screenshot of the message


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zakblood
Posts: 22722
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RE: GAME CRASHING AFTER DOWNLOAD

Post by zakblood »

Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_ltsb.170427-1704)

Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz (4 CPUs), ~3.0GHz

Memory: 8192MB RAM

User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)

Card name: NVIDIA GeForce 605
Display Memory: 4044 MB
Dedicated Memory: 972 MB low dedicated memory
Shared Memory: 3071 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)

Driver Date/Size: 9/5/2013 (5 years out of date drivers)

Realtek High Definition Audio

Date and Size: 7/10/2012 6 years out of date drivers

Code: Select all

https://www.geforce.com/drivers





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Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
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zakblood
Posts: 22722
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RE: GAME CRASHING AFTER DOWNLOAD

Post by zakblood »

sound drivers


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Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
loveman2
Posts: 447
Joined: Fri Feb 07, 2003 7:31 pm

RE: GAME CRASHING AFTER DOWNLOAD

Post by loveman2 »

So updated the drivers and again does the exact same thing crashes with the same message.[&:]
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morvael
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Location: Poland

RE: GAME CRASHING AFTER DOWNLOAD

Post by morvael »

Is this a solo game? Please post your save (try to save in the moment before you click F12) so I could check it.
loveman2
Posts: 447
Joined: Fri Feb 07, 2003 7:31 pm

RE: GAME CRASHING AFTER DOWNLOAD

Post by loveman2 »

ok saved the turn only done an attack then clicked file save, yes any solo game and it crashes as above
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