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GAME CRASHING AFTER DOWNLOAD

 
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GAME CRASHING AFTER DOWNLOAD - 8/5/2018 4:18:57 PM   
loveman2

 

Posts: 349
Joined: 2/7/2003
Status: offline
Hi Guys any ideas on what is wrong, I have just downloaded and installed the latest update and when I play my turn and go to end the turn the game is crashing so whats causing this ?
Post #: 1
RE: GAME CRASHING AFTER DOWNLOAD - 8/5/2018 4:42:40 PM   
zakblood


Posts: 21785
Joined: 10/4/2012
Status: offline
could be anything, but a log file and report would help narrow it down a bit

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

(in reply to loveman2)
Post #: 2
RE: GAME CRASHING AFTER DOWNLOAD - 8/6/2018 6:16:57 AM   
Denniss

 

Posts: 6473
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline
where exactly does it crash?
While autosaving or afterwards ?

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Post #: 3
RE: GAME CRASHING AFTER DOWNLOAD - 8/6/2018 4:01:59 PM   
loveman2

 

Posts: 349
Joined: 2/7/2003
Status: offline
Hi Guys its crashing when I click on the arrow button after my moves F12.

Attachment (1)

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Post #: 4
RE: GAME CRASHING AFTER DOWNLOAD - 8/6/2018 4:03:54 PM   
loveman2

 

Posts: 349
Joined: 2/7/2003
Status: offline
here a screenshot of the message





Attachment (1)

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Post #: 5
RE: GAME CRASHING AFTER DOWNLOAD - 8/6/2018 4:14:06 PM   
zakblood


Posts: 21785
Joined: 10/4/2012
Status: offline
Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_ltsb.170427-1704)

Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz (4 CPUs), ~3.0GHz

Memory: 8192MB RAM

User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)

Card name: NVIDIA GeForce 605
Display Memory: 4044 MB
Dedicated Memory: 972 MB low dedicated memory
Shared Memory: 3071 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)

Driver Date/Size: 9/5/2013 (5 years out of date drivers)

Realtek High Definition Audio

Date and Size: 7/10/2012 6 years out of date drivers

https://www.geforce.com/drivers









Attachment (1)

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Post #: 6
RE: GAME CRASHING AFTER DOWNLOAD - 8/6/2018 4:14:28 PM   
zakblood


Posts: 21785
Joined: 10/4/2012
Status: offline
sound drivers





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Post #: 7
RE: GAME CRASHING AFTER DOWNLOAD - 8/6/2018 6:38:07 PM   
loveman2

 

Posts: 349
Joined: 2/7/2003
Status: offline
So updated the drivers and again does the exact same thing crashes with the same message.

(in reply to zakblood)
Post #: 8
RE: GAME CRASHING AFTER DOWNLOAD - 8/6/2018 6:44:24 PM   
morvael


Posts: 11290
Joined: 9/8/2006
From: Poland
Status: offline
Is this a solo game? Please post your save (try to save in the moment before you click F12) so I could check it.

(in reply to loveman2)
Post #: 9
RE: GAME CRASHING AFTER DOWNLOAD - 8/6/2018 6:52:39 PM   
loveman2

 

Posts: 349
Joined: 2/7/2003
Status: offline
ok saved the turn only done an attack then clicked file save, yes any solo game and it crashes as above

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Post #: 10
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