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Order of Battle Panzerkrieg will not install

 
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Order of Battle Panzerkrieg will not install - 11/30/2017 6:27:35 PM   
kaiser6977

 

Posts: 15
Joined: 1/27/2011
Status: offline
Running Win10 64bit. Updated OOB to ver 5.2.0 64bit, purchased Panzerkrieg and when trying to install it keeps telling me that ver must be 5.1.6?
Post #: 1
RE: Order of Battle Panzerkrieg will not install - 11/30/2017 7:21:38 PM   
VegasOZ

 

Posts: 295
Joined: 7/30/2014
Status: offline
I am having the same problem. The game is updated to version 5.2 but the Panzerkrieg installer keeps telling me I need 5.1.6. My game is installed under the Order of Battle Pacific folder as that was the original game in the series that I purchased. I have successfully installed all the other DLC and MODS that I have obtained without problem until now.

How do you install Panzerkrieg?

(in reply to kaiser6977)
Post #: 2
RE: Order of Battle Panzerkrieg will not install - 11/30/2017 11:33:51 PM   
JarrodP

 

Posts: 1
Joined: 11/30/2017
Status: offline
Same problem here too. I have the new 5.2 version and Panzerkrieg wants 5.16. How do I get Panzerkrieg to install?

(in reply to VegasOZ)
Post #: 3
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 12:05:59 AM   
wgferd

 

Posts: 1
Joined: 12/1/2017
Status: offline
Ditto - same problem as all above.

(in reply to JarrodP)
Post #: 4
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 12:07:39 AM   
wgfred


Posts: 21
Joined: 10/12/2013
Status: offline
Having the same problem.

(in reply to wgferd)
Post #: 5
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 6:51:19 AM   
KTse

 

Posts: 1
Joined: 12/1/2017
Status: offline
Same problem as well; Upgraded to version 5.20 (64 bit), but the installer kept asking for v5.1.6

(in reply to wgfred)
Post #: 6
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 7:53:23 AM   
OldBlighty

 

Posts: 4
Joined: 4/16/2015
Status: offline
Ditto.

I tried everything including un-installing the whole Order of Battle, then re-installing but still Panzerkrieg will not install. In fact, I can't even re-install the Burma campaign that I had previously bought, hey ho.

(in reply to kaiser6977)
Post #: 7
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 11:26:58 AM   
VPaulus

 

Posts: 3546
Joined: 6/23/2011
From: Portugal
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Unfortunately this was a bug with the 5.2.0 version of the game, so we've fixed this this morning with a 5.2.1 patch, so please try updating the game again then installing the DLC. You can use the Check for Updates button on the autorun menu to download the patch as normal or alternatively please see a download link for this below:

http://ftp.us.matrixgames.com/pub/OrderOfBattle-WWII/OrderOfBattle-WorldWarII-Hotfix64-v5.2.1.zip

(in reply to OldBlighty)
Post #: 8
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 11:54:34 AM   
OldBlighty

 

Posts: 4
Joined: 4/16/2015
Status: offline
Thanks Guys for sorting this, Panzerkrieg has now installed - hopefully I can now hold the Russians at bay.

One small point, version number still reads 5.20


(in reply to VPaulus)
Post #: 9
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 12:00:24 PM   
VPaulus

 

Posts: 3546
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: OldBlighty

One small point, version number still reads 5.20



That can only be fixed when the next patch is released.

(in reply to OldBlighty)
Post #: 10
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 12:11:35 PM   
kaiser6977

 

Posts: 15
Joined: 1/27/2011
Status: offline
Panzerkrieg installed. But is not showing up in the campaigns. Also, some of my DLC's are now showing they are not installed. This is not possible as I own them all! So now what?

(in reply to OldBlighty)
Post #: 11
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 12:30:00 PM   
zakblood


Posts: 22510
Joined: 10/4/2012
Status: offline
a hot fix is incoming

http://www.slitherine.com/forum/viewtopic.php?f=264&t=80817

(in reply to kaiser6977)
Post #: 12
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 12:35:53 PM   
kaiser6977

 

Posts: 15
Joined: 1/27/2011
Status: offline
This does not fix my issue:

"Panzerkrieg installed. But is not showing up in the campaigns. Also, some of my DLC's are now showing they are not installed. This is not possible as I own them all! So now what?"

(in reply to zakblood)
Post #: 13
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 1:00:54 PM   
zakblood


Posts: 22510
Joined: 10/4/2012
Status: offline
sorry for the delay the issue is being investigated now for a solution for all versions

(in reply to kaiser6977)
Post #: 14
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 4:58:56 PM   
VegasOZ

 

Posts: 295
Joined: 7/30/2014
Status: offline
I was able to install Panzerkreig and it appears to be running fine now. I did not use the hot fix.

(in reply to zakblood)
Post #: 15
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 5:52:20 PM   
ADMIRAL3

 

Posts: 52
Joined: 2/14/2012
Status: offline
Used bot hotfixes from matrix and shliterine but the game shows two options Try campaign and Buy campaign . I have already brought panzerkrieg and correctly installed with the serial number. Now what?

(in reply to VegasOZ)
Post #: 16
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 5:54:19 PM   
zakblood


Posts: 22510
Joined: 10/4/2012
Status: offline
wait for a proper fix

(in reply to ADMIRAL3)
Post #: 17
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 6:04:49 PM   
ADMIRAL3

 

Posts: 52
Joined: 2/14/2012
Status: offline
same problem. have panzerkrieg but the game gives me two options "try campaign" or "purchase campaig" (already purchased and installed). Now what?

_____________________________


(in reply to VegasOZ)
Post #: 18
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 6:05:46 PM   
ADMIRAL3

 

Posts: 52
Joined: 2/14/2012
Status: offline
Should I buy again?? It does not seem to be the case....

_____________________________


(in reply to ADMIRAL3)
Post #: 19
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 6:08:28 PM   
ADMIRAL3

 

Posts: 52
Joined: 2/14/2012
Status: offline
Tryed both hotfixes from shliterine and matrix. No changes

_____________________________


(in reply to ADMIRAL3)
Post #: 20
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 6:09:59 PM   
ADMIRAL3

 

Posts: 52
Joined: 2/14/2012
Status: offline
Sorry Zakblood did not read your answer. TY waiting for the proper fix

_____________________________


(in reply to ADMIRAL3)
Post #: 21
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 6:12:29 PM   
zakblood


Posts: 22510
Joined: 10/4/2012
Status: offline
it's in the works atm, as the first hotfix didn't fix it for everyone, so another one is in the works, so will be released asap so please bare with us

and sorry for your issues

(in reply to ADMIRAL3)
Post #: 22
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 7:54:23 PM   
ncarson

 

Posts: 50
Joined: 11/12/2006
Status: offline
Add me to the list. I updated, installed, and when I click the "readme" link after the install, I get the file from the Burma Road DLC (which I did purchase). The install file indicates 5.2.1 but the program info screen indicates 5.2.0 . I have no idea what happened to the files, they seem to be scattered all over the place on my computer! The 5.6 update does nothing that I can see.
Have a nice (working!!!) weekend!

< Message edited by ncarson -- 12/1/2017 8:28:00 PM >

(in reply to zakblood)
Post #: 23
RE: Order of Battle Panzerkrieg will not install - 12/1/2017 11:49:46 PM   
VPaulus

 

Posts: 3546
Joined: 6/23/2011
From: Portugal
Status: offline
We have removed the hotfix because it wasn't fixing all the issues.
We are still looking this. Unfortunately, this is being harder to fix than we have anticipated in this morning.

If you really want to play this weekend I suggest you to uninstall the 64bit version of the game and install the 32bit in case you have uninstalled it.

You can download the 32 bit version from:
http://ftp.us.matrixgames.com/pub/OrderOfBattle-WWII/OrderOfBattle-WWII-SetupRelease-v248.zip

Then update to 5.2.0. You can download the update from the member's area. (*)

Please note that this issue is only happening with the 64 bit version of the stand alone game. The Steam version is working correctly.

We apologize for all the inconvenience.


(*)You can download games and updates from the Member's Area provided they are registered to the account. Please see the forum post below which explains how to do this:
http://www.matrixgames.com/forums/tm.asp?m=4290024

(in reply to ncarson)
Post #: 24
RE: Order of Battle Panzerkrieg will not install - 12/2/2017 1:21:18 AM   
bru888


Posts: 129
Joined: 1/10/2016
Status: offline
For the time being, try this: http://www.slitherine.com/forum/viewtopic.php?f=264&t=80833&p=690704

[Note that I am talking about Slitherine over there. I'm not sure if the file downloads and versions work the same if you are a Matrix customer. The gist is, it's better to go back the the 32-bit version of the game until they clear this up.]

(in reply to VPaulus)
Post #: 25
RE: Order of Battle Panzerkrieg will not install - 12/5/2017 6:37:15 PM   
zakblood


Posts: 22510
Joined: 10/4/2012
Status: offline
please see and read VPualus latest post on the subject and how to fix and sort out any update issues with the latest patch and 64bit build etc

http://www.matrixgames.com/forums/tm.asp?m=4393971

(in reply to bru888)
Post #: 26
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