Matrix Games Forums

Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Strategic Command Manual

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII War in Europe >> Tech Support >> Strategic Command Manual Page: [1]
Login
Message << Older Topic   Newer Topic >>
Strategic Command Manual - 1/19/2017 1:09:36 AM   
arslanian

 

Posts: 5
Score: 0
Joined: 1/19/2017
Status: offline
I thought I was ordering the manual with the intention of thumbing through it before I bought the download for the game. However, after I received the receipt for the purchase, it wasn't clear that I bought the correct thing.

I sent an email to support at slitherine which I received a follow up a bit later informing me that I didn't buy what I thought I had bought. I replied asking for clarification and stating that I just wanted the manual but have not heard anything back. Matter of fact, I've sent 3 emails asking for clarification. Since then, the product has shipped.

I just want to confirm that at the very least the manual is shipping. Can someone help me with that?

Thanks

< Message edited by arslanian -- 1/19/2017 1:10:23 AM >
Post #: 1
RE: Strategic Command Manual - 1/19/2017 2:06:48 AM   
wolf14455


Posts: 1173
Score: 0
Joined: 1/29/2006
Status: offline
You gonna get the manual and no box. But the game DVD is in a sleave inside first page. Thats what I got but I did the oposit. I bought the download version first and then upgraded to physical version with the full colored manual. It was just the manual with a copy of my game on a cd-rom but no new key.
I hope that helped you. :)

_____________________________

SwedeWolf

I was called Lill Sputnik (Little sputnik) as a baby in 58-59

(in reply to arslanian)
Post #: 2
RE: Strategic Command Manual - 1/19/2017 2:16:26 AM   
arslanian

 

Posts: 5
Score: 0
Joined: 1/19/2017
Status: offline
Ah ok - so then I can buy dl of game later, correct?


(in reply to wolf14455)
Post #: 3
RE: Strategic Command Manual - 1/19/2017 2:37:11 AM   
James Taylor

 

Posts: 456
Score: 0
Joined: 2/8/2002
From: Corpus Christi, Texas
Status: offline
Nope, you already bought the DL. You should have an email giving you the serial number/activation code for the DL.

You can buy another DL if you wish.

Now get busy downloading the game and you'll be playing in about 30 minutes.

_____________________________

SeaMonkey

(in reply to arslanian)
Post #: 4
RE: Strategic Command Manual - 1/19/2017 3:09:14 AM   
arslanian

 

Posts: 5
Score: 0
Joined: 1/19/2017
Status: offline
I'm not sure why I'm so confused by ordering just a manual.

This is what I got:


Thank you very much for your purchase of:

(1) - Strategic Command WWII - War in Europe - - Physical Upgrade

As this is an upgrade from a digital game to a physical box and manual there is no license key or download link.

Please do not reply to this e-mail. Print it out or save it in a safe place.

Your boxed copy will ship out to you within 2 business days of the order date. You will receive separate notifications upon shipment and delivery of your order.


Thanks everyone for the help.

(in reply to James Taylor)
Post #: 5
RE: Strategic Command Manual - 1/19/2017 2:45:28 PM   
JosephM

 

Posts: 184
Score: 0
Joined: 3/18/2014
Status: offline
Hello John,

Sorry, but we have replied to your ticket now. I'll copy the reply below in case there are others who have the same issue:
"Sorry, but we work to GMT and although we try to reply within 24 hours we are busier than usual over the Christmas period. I note that you have sent a new ticket through as well as posting on the forum and sending two replies on this ticket. Please be patient while we get a chance to reply.

Regarding the order, yes you've ordered the manual but you've only ordered the manual. The Physical Upgrade option does not include a serial number for you to install the game so you have not also bought a copy of the game, you have only bought the standalone manual for the game. If you now also want a copy of the game then you need to purchase a download edition separately."

(in reply to arslanian)
Post #: 6
RE: Strategic Command Manual - 1/19/2017 11:26:01 PM   
arslanian

 

Posts: 5
Score: 0
Joined: 1/19/2017
Status: offline
Thanks very much. Appreciate it.

Just got the manual today - that was fast turnaround!

(in reply to JosephM)
Post #: 7
RE: Strategic Command Manual - 1/27/2017 1:12:11 AM   
JohnGibbon

 

Posts: 2
Score: 0
Joined: 1/27/2017
Status: offline
Is there a means of downloading a .pdf of the manual only?

If not, does a .pdf version of the manual get downloaded with the purchase of the game?

Looks like a great game from what I have seen so far. Thank you.

(in reply to arslanian)
Post #: 8
RE: Strategic Command Manual - 1/27/2017 1:18:01 AM   
arslanian

 

Posts: 5
Score: 0
Joined: 1/19/2017
Status: offline
Yes a PDF manual comes with the game.

(in reply to JohnGibbon)
Post #: 9
Page:   [1]
All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII War in Europe >> Tech Support >> Strategic Command Manual Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.109