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[RESOLVED] CMANO hangs on splash screen

 
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[RESOLVED] CMANO hangs on splash screen - 12/7/2016 7:10:21 PM   
GentlemanRaptor

 

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When attempting to run Command, the game hangs on the splash screen with a picture of a warship. Waiting yields no progress - the program eventually stops responding and has to be killed via Task Manager. How can I get the game to launch? I've tried running as an admin and killing all non-MS services, all to no avail.

< Message edited by Dimitris -- 2/3/2019 4:42:58 PM >
Post #: 1
RE: CMANO hangs on splash screen - 12/7/2016 9:39:29 PM   
VPaulus

 

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From: Portugal
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Please try the following:
1. Open the folder where you have installed the game and locate a folder named "PreRequisites"
2. Open that folder and run the files named "dotNetFx45_Full_setup.exe" and "vcredist_x86.exe".Open the subfolder named "directx_mar2009_redist" and run "DXSETUP.exe".

Run the game and check if the issue is persisting.

(in reply to GentlemanRaptor)
Post #: 2
RE: CMANO hangs on splash screen - 12/8/2016 1:55:18 AM   
GentlemanRaptor

 

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Done, done, and done - no result.

(in reply to VPaulus)
Post #: 3
RE: CMANO hangs on splash screen - 12/8/2016 4:20:04 PM   
bradinggs


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How long are you waiting? Mine takes a loooong time but eventually loads and I have 8GB RAM i5, Windows 10. Mine take perhaps 3 mins?

(in reply to GentlemanRaptor)
Post #: 4
RE: CMANO hangs on splash screen - 12/8/2016 4:35:59 PM   
GentlemanRaptor

 

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Well, I've left it running for around 10 minutes before and that didn't work - and on checking task manager, the program is listed as "Not Responding".

(in reply to bradinggs)
Post #: 5
RE: CMANO hangs on splash screen - 12/8/2016 4:41:51 PM   
Dimitris


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quote:

ORIGINAL: bradinggs
How long are you waiting? Mine takes a loooong time but eventually loads and I have 8GB RAM i5, Windows 10. Mine take perhaps 3 mins?


3 minutes? That's way too long. What sort of hard drive is it running on?

_____________________________


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Post #: 6
RE: CMANO hangs on splash screen - 12/8/2016 4:58:54 PM   
bradinggs


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Joined: 7/17/2013
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7200rpm, normal drive (not SSD). I just loaded it up on my other PC, an i3 dualcore, 3.2GHz CPU, 6GB ram and took about just under a minute. Once it's up it's fine, when dragging the waypoints they "ghost" a little but not sure if thats normal? Generally don't do large scenarios.

Getting back to the startup time I was just wondering if he was perhaps killing the process before it loaded fully. I thought in the beginning mine crashed but it was just slow in loading. I do have a lot of security though, CMANO probably has to jump through 20 hoops, blindfolded followed by hot coals on a cliff edge...

(in reply to Dimitris)
Post #: 7
RE: CMANO hangs on splash screen - 12/8/2016 5:27:24 PM   
Dimitris


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If your AV/security program is on-demand checking every single file access then this may be a large part of it. Command runs through quite a few files on startup.

Try temporarily excluding the Command folder from real-time AV scanning and see if it makes a difference.

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Post #: 8
RE: CMANO hangs on splash screen - 12/8/2016 5:29:06 PM   
VPaulus

 

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Joined: 6/23/2011
From: Portugal
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@GentlemanRaptor

Please try to disable all background programs in case these are interfering with the normal running of the game.
You can do this by running msconfig and disabling all non-windows start-up programs and services.
Then once you have disabled all non-Microsoft services, please run the game and see if the issue persists.
If it does not, please then reopen msconfig and reenable those services, one by one, until you find the program causing the problem.
A tutorial on how to do this can be found below:
https://us.battle.net/support/en/article/shutting-down-background-applications

(in reply to bradinggs)
Post #: 9
RE: CMANO hangs on splash screen - 12/8/2016 8:37:49 PM   
bradinggs


Posts: 330
Joined: 7/17/2013
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quote:

ORIGINAL: GentlemanRaptor

Well, I've left it running for around 10 minutes before and that didn't work - and on checking task manager, the program is listed as "Not Responding".



Ouch okay, yeah that is not working then.

(in reply to GentlemanRaptor)
Post #: 10
RE: CMANO hangs on splash screen - 12/18/2018 7:09:32 AM   
Dimitris


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Is this problem still ongoing ?

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Post #: 11
RE: CMANO hangs on splash screen - 12/23/2018 10:18:01 AM   
Dimitris


Posts: 11525
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Is this problem still ongoing ?

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Post #: 12
RE: CMANO hangs on splash screen - 12/23/2018 11:09:05 PM   
gsalvar

 

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Joined: 10/22/2017
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Hello.

My perception is that 998.17 is using more resources (CPU) than 998.16. CPU is allways on 100%. With 998.16 is around 35%. Normal range on my pc.
In fact I was playing 998.17 very slowly. I came back to 998.16 and everything went smoothly again.

just my feeling if makes sense.
thanks.


(in reply to Dimitris)
Post #: 13
RE: CMANO hangs on splash screen - 12/24/2018 5:11:28 AM   
Dimitris


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I am asking about the issue reported on the OP.

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Post #: 14
RE: CMANO hangs on splash screen - 1/24/2019 5:30:04 AM   
Dimitris


Posts: 11525
Joined: 7/31/2005
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Is this still an ongoing problem ?

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Post #: 15
RE: CMANO hangs on splash screen - 2/3/2019 4:42:46 PM   
Dimitris


Posts: 11525
Joined: 7/31/2005
Status: offline
Marking as resolved, as the OP has disappeared.

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(in reply to Dimitris)
Post #: 16
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