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Strategic War in Europe problems

 
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Strategic War in Europe problems - 4/9/2016 4:05:48 PM   
hbrsvl

 

Posts: 1155
Joined: 10/2/2002
Status: offline
Hi- I recently bought above game and DLed it. I get through about 4-5 pages of first tutorial and run into a roadblock-the game freezes. I've sent a message asking for tech help-only response is from another player who also has problems. How do I get a response from Matrix?I feel cheated. Hugh Browne
Post #: 1
RE: Strategic War in Europe problems - 4/9/2016 4:15:09 PM   
zakblood


Posts: 22425
Joined: 10/4/2012
Status: online
i can't find any posts on the forum asking for help on the game?

can you link me so i can reply, thanks, sorry for your trouble

(in reply to hbrsvl)
Post #: 2
RE: Strategic War in Europe problems - 4/9/2016 5:29:32 PM   
rickier65

 

Posts: 14097
Joined: 4/20/2000
Status: offline

quote:

ORIGINAL: hbrsvl

Hi- I recently bought above game and DLed it. I get through about 4-5 pages of first tutorial and run into a roadblock-the game freezes. I've sent a message asking for tech help-only response is from another player who also has problems. How do I get a response from Matrix?I feel cheated. Hugh Browne


Did you open an actual helpdesk ticket:

http://www.matrixgames.com/support/

They usually respond in day or two.

Thanks
Rick


(in reply to hbrsvl)
Post #: 3
RE: Strategic War in Europe problems - 4/9/2016 5:59:21 PM   
zakblood


Posts: 22425
Joined: 10/4/2012
Status: online
found it, hidden in the depths

http://www.matrixgames.com/forums/tt.asp?forumid=1105

4/1/2016 10:51:08 PM


< Message edited by zakblood -- 4/9/2016 6:02:14 PM >

(in reply to rickier65)
Post #: 4
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