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Retrieving download link for old DR purchase?

 
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Retrieving download link for old DR purchase? - 2/10/2016 7:59:25 PM   
Lützow


Posts: 1517
Joined: 7/22/2008
From: Germany
Status: offline
Purchased JTCS in 2007 or 2008 and registered it 2009. Is it possible to get a download link for this game? I don't have my order or former CC nr. anymore but could provide the serial which is linked to my members club account.

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Post #: 1
RE: Retrieving download link for old DR purchase? - 2/10/2016 8:13:38 PM   
bairdlander


Posts: 2212
Joined: 3/28/2009
From: Toronto Ontario but living in Edmonton,Alberta
Status: offline
I had the same issue(actually have it again,as I lost all my games) and they sent me a "press release" download.WitPAE didnt work and some of the older titles dont run on windows 10.

(in reply to Lützow)
Post #: 2
RE: Retrieving download link for old DR purchase? - 2/10/2016 8:15:16 PM   
zakblood


Posts: 22425
Joined: 10/4/2012
Status: online
Just open a tech support ticket or contact http://www.matrixgames.com/support/ with your order details (order reference number or/and email address used when placed the order) and they will provide you with new download links.

(in reply to bairdlander)
Post #: 3
RE: Retrieving download link for old DR purchase? - 2/10/2016 8:39:44 PM   
VPaulus

 

Posts: 3516
Joined: 6/23/2011
From: Portugal
Status: online

quote:

ORIGINAL: bairdlander

I had the same issue(actually have it again,as I lost all my games) and they sent me a "press release" download.WitPAE didnt work and some of the older titles dont run on windows 10.

Press Media versions are usually exactly the same as the "regular" versions.
WitP:AE is one of the exceptions. Just open a helpdesk ticket and we will provide you with a download link for a version that will work with your serial number.

(in reply to bairdlander)
Post #: 4
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