add the exe of the game to your Anti Virus and firewall program, to make sure to check the logs of these to see if it was one of them which was to blame.
run the game from a admin account and use full admin permissions.
please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.
here's mine as a example, i have many loaded as each game needs or uses a different one, same as direct X 8.1/9/10/11 and now 12 installed on my pc...
next as you see if a game runs in 32bit, but you use a 64bit O/S like me, you still need to load both the 32/64 bit version as one file doesn't do both, same as the latest version of anything doesn't include the older versions either.
< Message edited by zakblood -- 12/23/2015 2:31:26 PM >