I can't connect to the multiplayer lobby, tried couple of times, last trial yesterday evening CET. I already posted this at the slitherine forum; in case you are reading both, sorry for the repetition.
I used to play close combat years ago and I’m still great fan of the series. As a matter of fact, I’m such a great fan that I bought not one but two licenses for the Close combat: Gateway to Caen and installed it onto both of my laptops. Apart from occasional bootcamping via SP battles&operations (not really interested in playing against the poorly performing AI), my main goal was to setup an ongoing, regular head-to-head grand campaign with a friend utilizing the multiplayer feature of the game.
Now, I’m quite sure it comes as no surprise to you, I have been sorely disappointed with implementation of the multiplayer feature of the game. When attempting to register in the multiplayer lobby I just get: “register new user failed. lobby system error.”
I (and I imagine many others as well) have paid for a multiplayer feature that works. With “works” I mean a fast, reliable connection whenever the user wants. When I commit to a grand campaign with tens of hours of my (and friend’s) valuable time I need to be 100% sure I have no crashes, saving works reliably etc. to put it simply you don’t deliver what I (and many others) have paid for.
While I know this might be futile, I would still like to make a suggestion: As it seems that you don’t have necessary resources for a properly implemented online multiplayer how about developing (or allowing someone to develop) an add-on /upgrade that would allow a local multiplayer via a LAN connection or otherwise completely bypassing the lobby server. I’m not into coding myself but I imagine a bugfree multiplayer is much easier to accomplish via LAN than an online solution. Personally, I have little or no use for lobby / matchmaking etc. as I organize my own matchmaking inhouse.
When suggesting solution(s) please remember: multiplayer that works sometimes is even worse user experience than a multiplayer that never works. The multiplayer has to be reliable.
Please give this a game a chance,
make it work.